30 Cavalier Blvd, Florence, 41042, United States
#22 of 32 hotels in Florence
Guests' ChoiceBased on 861 hotel reviews
7.1Cleanliness
7.7
Comfort
7.6
Location
8.3
Facilities
7.2
Staff
8.2
Value for money
7.6
Free Wifi
8.1
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End of dialog contentReviewed: August 13, 2024
Gilmore
United StatesNo elevator to get to second flood. Need to let people know that. Before they book a room. My husband is 80 yrs. old didn't like he had to climb steps get to the room. We always stay there two different times of the year. we never realize that it didn't have an elevator. we always had a first fool room.
location
Stayed in August 2024
Reviewed: August 12, 2024
James
United StatesWhen we arrived knew we picked wrong hotel grass was 6-8 inches high going to our room walking down hall to our room there was a musty smell building should probably be inspected got into our room and you could tell they only clean in open areas cob webs in about every corner the switch on lamps not working had to plug in to turn lamp on and unplug to turn off not enough lite in room very dark side doorway where we entered peiced together with metal plates at latching area door falling apart very dirty in entry area glass stairways etc you pictures you show on your website are very misleading needs to be updated I would remove from your site if I were you building needs to be thoroughly inspected for cleanliness has obviously gone down hill since photo was taken wish I would have taken some photos for you was focused on getting out of there .
Location
Stayed in August 2024
Reviewed: August 11, 2024
Jennifer
United StatesIt was supposed to have been a non smoking room but the smell that it had been previously smoked in was extremely noticeable. There were also burnt spots on the bed spread from cigarettes.
Stayed in August 2024
Reviewed: August 4, 2024
Dala
United StatesShower had no hot water No guide for television Remote hard to work (bad batteries ?)
Comfortable room
Stayed in August 2024
Reviewed: July 31, 2024
Moore
United StatesGreat breakfast
Stayed in July 2024
Reviewed: July 30, 2024
Dana
United StatesNo elevator. My room was on the 2nd floor!!
Clean & comfortable
Stayed in July 2024
Reviewed: July 29, 2024
Mccauley
United StatesThe room was very dull, paint chipping, furniture didn't match, and room set up was unaccodating. Carpet and curtains were old and outdated. No lighting, lamp was broken. Was too embarrassed to take pics inside. Breakfast was bland and nasty.
Staff were pleasant.
Stayed in July 2024
Reviewed: July 28, 2024
I
United StatesShower didn't work. Room was switched to a room that had gnats and the coners of floors was filthy.
Stayed in July 2024
Reviewed: July 27, 2024
Pauletta
United StatesNo elevator
Man that checked us in and out. Very nice
Stayed in July 2024
Reviewed: July 24, 2024
Robert
United StatesSome Electrical outlets didn’t work. A/C didn’t cool enough. Bathroom exhaust fan didn’t do anything. No good TV programming.
Stayed in July 2024
Reviewed: July 24, 2024
Debra
United StatesDirty
Close to on and off ramp on highway
Stayed in July 2024
Reviewed: July 18, 2024
Alejandra
United StatesSafety hazard, obviously not up to code because the fire alarms went off randomly at 2:30 am. The fire department showed up, seemed like they were used to it because they couldn’t figure it out and just left. Nobody evacuated the property. The one person at the hotel just expected guests to sleep through it. The fire alarms kept going off even after the fire department left. The people running that hotel don’t care about anyone, so we left about an hour after those alarms first went off. Booking.com needs to be more selective about the hotels it puts on its site. But greed, I get it.
Stayed in July 2024
Reviewed: July 18, 2024
Natalia
United StatesMold Smell in the suites
Breakfast was good.
Stayed in July 2024
Reviewed: July 13, 2024
Ruben
United StatesI didn’t like the mold in my restroom on the ceiling the stinky carpet. I didn’t like being woken up by a fire alarm five times at 2:30AM to 3:30 and I didn’t like that I wasn’t notified of what was going on by the staff. Once again it is the worst experience Ive EVER had.
Absolutely nothing. My group had and every room had its own distinct stench. The alarm system is broken, the the peep holes don’t work, and even the head board had hand prints on it where someone had fornicated prior to my stay, horrible lighting, the light bulb had no cover and was super hot, the BIGGEST waste of money for a room I’ve EVER had.
Stayed in July 2024
Reviewed: July 13, 2024
Bob
United StatesA couple of little items missing ; microwave tray & comfort of bed - possibly that could be attributed to my recent back pain
The breakfast was awesome!
Stayed in July 2024
Reviewed: July 11, 2024
Chuck
United StatesN/a
Clean, easily visible from the interstate, great location
Stayed in July 2024
Reviewed: July 7, 2024
Theron
United StatesEverything the photos they use on the Web site must be from the early 90's. When the place was newer.
Nothing
Stayed in July 2024
Reviewed: July 6, 2024
Angela
United StatesThe pillows seemed a bit flat. The air conditioner made too much noise. We could hear traffic noises.
The room was very clean. The lady who checked us in was very helpful.
Stayed in July 2024
Reviewed: July 4, 2024
Alex
CanadaAs above
Had an unusual smell in the room, weight room was sparse.
Stayed in June 2024
Reviewed: June 30, 2024
Cindy
United StatesWhen we went to check in the lady at the desk was arguing with a lady in front of me about her ringing the bell. She was very rude to the guest. Then my husband went down to get something out of the car and stepped on the moped floor and a nother employee said I just mopped there. Well there was no wet floor sign. She was rude. There is no elevator in the hotel. It smelled like cigarettes Thur the hallway and weed smell from guest smoking in rooms. The shower was awful no water pressure. I don't recommend this hotel
Outside of the hotel was nice.
Stayed in June 2024
Reviewed: June 29, 2024
Lynn
United StatesThe property was well kept. The staff were professional. The breakfast was on time and tasty.
Stayed in June 2024
Reviewed: June 27, 2024
Kendra
United StatesNothing! It was a great stay!
Loved it! No complaints…
Stayed in April 2024
Reviewed: June 25, 2024
Margaret
United StatesOur bathroom had bugs in it, the grout of the shower was disgusting, the ceiling was gross, and the carpet turned our feet black
Stayed in June 2024
Reviewed: June 23, 2024
Ashley
United StatesRooms definitely could have been cleaner. Found trash under the couch that wasn’t ours, our feet were black from just walking on the carpet. Hole in the bathtub.
Stayed in June 2024
Reviewed: June 23, 2024
Jeanetta
United StatesNothing it was perfectly fine
It was clean and the staff was friendly
Stayed in May 2024
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