BED BUGS!!! Bedding had not been changed and room had not been cleaned up on our check in that evening. That night we saw that the bedding had dried blood spots on it. Old food in the floor near the bed base. Carpet was dirty. Foundation make up on the hair dryer. Shower had hair in it. First night was not sure if it was a couple of beetles or bed bugs. Second night the bed was covered in bed bugs around 3am. They moved us to another room immediately upon informing them of this issue and offered trash bags and use of their dryer for our clothes. Surprisingly, we was charged full price for first 2 nights with bed bugs.

Location was great for The Ark Encounter, Creation Museum, and Boone County Distilling Tour. Also great location for traveling to restaurants and shopping. Staff at front desk was great with knowledge of local activities, eats, and shopping.

Stayed in October 2023

I personally had quite a few issues with this hotel, before I explain I would like to note that the staff were very kind to me regarding having 2 room changes. When I first arrived, I can in wheeling a large suitcase along with a portable wagon full of totes so I could work in my hotel room. I made eye contact with the front desk clerks while walking in with them. After I was checked in and given the information regarding breakfast, etc., I was then told that my room was on the 2nd floor and there were no elevators available, only stairs. I had to ask for a room on the 1st floor after the fact due to the obvious amount of items I had with me. Another thing to point out and very much made me uncomfortable during my check in was that the person attending the front desk informed me of my hotel room number out loud instead of just informing me that it was written down on my keycard sleeve. I am a female that usually has to travel alone for show events, I really did not like that my room number was verbally given to me while other people were in the lobby (Or at all in general). When I got to my room I inspected it fully, it was fairly clean but there was a spider on the ceiling that I could not reach to get rid of. I called the front desk and they stated that they were sending someone to come get rid of it. Over an hour later no one shows up, I called back again and the front desk rep stated that they believe the maintenance person fell asleep so they weren't answering, so they moved me to a different room again. The rest of my stay was fine, just a lot more stress than there needed to be. Even though the staff was kind to me, I personally will not be coming back to this hotel in the future due to all of the inconveniences I dealt with, and especially the lack of safety for solo travelers and verbally stating their room numbers.

The beds were fairly comfortable, and the hotel was a decent pricing option compared to Cincinnati hotels. Breakfast was also pretty good.

Stayed in September 2023

Nothing. All was as expected. Good

Breakfast was great and staff very friendly.

Stayed in September 2023

It was dated, dirty. The breakfast bar is a joke. The man at the counter was rude and talked to people like they had no intelligence. I also don’t like the fact that the only blanket was the comforter, because we all know hotels don’t change those or wash them between guest.

Nothing really

Stayed in September 2023

No clean towels after three days, maid service could have been a little better.

Breakfast was good. Beds were very comfortable, check in was fast and efficient, Front desk day guy was very friendly. Room smelled good and clean.

Stayed in September 2023

No fresh foods at breakfast Musty/Mildew smell in room Carpet felt like it had been shampooed and not rinsed well. Many minor maintenance issues Cleaning standards need to be elevated. Dirty windows, spiderwebs in corner.

Location Price Beds were comfy

Stayed in September 2023

Not vey clean

Upon a late arrival our room was dirty. The floors had obviously not been swept Also had one half roll of toilet paper.

Stayed in September 2023

Exterior was a mess. No hot water in shower. Handle and faucet in disrepair. At 140 it was dosappointing

Bed was comfortable

Stayed in September 2023

The breakfast choices weren't very good and the surrounding location was a little sketchy.

The staff was pleasant

Stayed in June 2023

C

Comfortable

Stayed in September 2023

The staff was very friendly and helpful

Stayed in August 2023

Breakfast - scrambled eggs soaking wet and weird texture. Bldg. - no elevator Snack Vending machine would not dispence. Bed - The underneath-side of the comforter was torn in multiple places. One of the rooms had gnats.

Room had digitally controlled temperature

Stayed in August 2023

2 bed I requested has mold growing on the box spring sheet, requested a second room which was not idea, preferred to have a 2 bed and not sleep on box spring

Stayed in July 2023

The gentleman at the desk was extremely pleasant and even more so with our toddler. He gave our son cookies and made sure to see his “buddy” whenever we arrived or left.

Stayed in August 2023

The water was only warm to hot the day we checked out. No cold water.

Breakfast had a good variety of hot and cold foods and they were fresh. The beds and pillows were very comfortable.

Stayed in August 2023

No gravy for the biskits

Breakfast wasn't that good

Stayed in August 2023

No hot water for the first day wasn’t clean

Stayed in August 2023

Lack of comfort with loud conversations outside room and exterior/interior door slamming in the early morning hours.

N/A

Stayed in August 2023

The second floor smelled for the straight 2 days we stayed there. Like food, it was loud and there were crumbs in our bedding

The ac worked great and the shower had great pressure

Stayed in August 2023

Breakfast was non existent. rooms are very old and do not boast cleanliness

Great location and friendly staff.

Stayed in July 2023

The Breakfast was Grear

Stayed in July 2023

Overall appearance somewhat lacking. Furniture in room showed damage.

Convenient location

Stayed in July 2023

Carpet was so filthy and dirty pillow cases. Front desk was unfriendly, unwelcoming. Pet fee $25/day. We moved to a better and bigger place, they only charge $90/week or $15/day depending on length of stay.

Nothing really, except for great WiFi connection.

Stayed in July 2023

The facilities were older, but clean and a good value for the money.

The room was comfortable and the breakfast was decent.

Stayed in July 2023

Clean, friendly staff, close to work

Stayed in July 2023