1664 Rollins Way, Columbus, 31904, United States
#36 of 70 hotels in Columbus
Guests' ChoiceBased on 798 hotel reviews
7.3Cleanliness
7.5
Comfort
7.6
Location
8.5
Facilities
7.5
Staff
8.4
Value for money
7.5
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 2, 2023
Latroya
United StatesWater was cold in both the sink and shower. Also the tv picture was very blurry .
Stayed in October 2023
Reviewed: September 30, 2023
Stephanie
United StatesBathroom sink didn’t work properly. Pool was a little too chlorinated. Breakfast wasn’t well stocked, not many options.
Spacious. Friendly staff. Close to everything we needed and wanted nearby.
Stayed in September 2023
Reviewed: September 27, 2023
Ruth
United StatesShower design.
Room was fine. Shower left a lot to be desired. Don't know whether it was broke or designed that way. Very annoying. Maid service was poor. Easy check in and out. Nice people. Hallway carpet rather dirty.
Stayed in September 2023
Reviewed: September 26, 2023
Mike
United StatesThe pool was supposed to be heated and the temp was cold enough for my grandson to turn almost blue. Went to work out none of the equipment worked( bike, elliptical, terd mill). People that didn't stay there taking up the only table leaving food all over the chairs and ground, told the day shift about it and they left it for Reba ( that's what we called her to clean it up. No tables in the rooms just a desk and 1 fold out for suitcases, broken desk chairs if you sat in them lean back you'd fall out. The ice machine on the 3rd floor broken, the snacks were out rageist( prices) and by Sunday hardly nothing left. The refrigerator in the room every time you opened it your stuff would fall out ( wobbled like missing leg.
1 of the staff on night shift that looks like Reba Mc was great friendly helpful the rest of the night shit was a bit to be desirable sleep in blankets where you eat hard to find. The cleaning girls were great everyday. Asked for 2 rooms together we had a party of 7 and they gave us a joining rooms.
Stayed in September 2023
Reviewed: September 17, 2023
Dana
United StatesBreakfast was just ok. There was no milk available for either coffee or cereal for breakfast and there was nobody to ask about it. Breakfast seemed to be an after thought. There were eggs and sausage but no biscuit to put the pre formed egg patty on. My husband ended up putting it between 2 sausage patties to eat it. My sister and daughter had no milk for cereal. The waffle was good. There were only a couple of yogurts in the fridge. Just lacked after an otherwise great stay.
I loved our room. The space was cozy and the bed was exceptionally comfortable. Probably the best comfort in a hotel bed I have ever had. The front staff was warm and welcoming.
Stayed in September 2023
Reviewed: September 7, 2023
Crystal
United StatesThe fact there were people hanging around outside the front door just smoking weed. Also, if you were 1 minute late to get breakfast, they wouldn't let you touch nothing said breakfast was over at 10, but it was really 9.
The kids liked the fact the pool was small
Stayed in September 2023
Reviewed: August 21, 2023
Alex
United StatesJust me though but i could not get a good night sleep. Maybe just from sleeping in my bed verses sleeping in the bed at the hotel.
The location was super. Everything you need or looking for was right in a 5 to 10 minutes radius.
Stayed in August 2023
Reviewed: August 14, 2023
Roger
United Statesgood
Stayed in July 2023
Reviewed: August 5, 2023
Kizie
United StatesThere was limited housekeeping services. Trash was left in our room on the floor. We had to continually ask front desk employee for toilet paper and washcloths.
The room was spacious and the check in process was easy.
Stayed in July 2023
Reviewed: July 29, 2023
Wayoe
United StatesN/A
The area
Stayed in July 2023
Reviewed: July 25, 2023
Dandre
United StatesCleanliness and pool needed some work
Front desk staff as well as housekeeping supervisor were amazing
Stayed in July 2023
Reviewed: July 22, 2023
Patsy
United StatesFront desk attendant seemed away from desk frequently; several people lounging in small front lobby most of day which left me with an "unsafe feeling." Arriving back at hotel after 9pm no one was monitoring traffic in the hotel.
Convenient location for purpose of visit and to restaurants; room was clean and comfortable
Stayed in July 2023
Reviewed: July 10, 2023
Deanne
United StatesThere was an insect (roach) in our room, and the coffee at 6 am. was lukewarm at best. To be fair, when we advised the front desk about the insect, it was removed, and our room exterminated.
The hotel was very clean and conveniently close to several restaurants and businesses. The breakfast starting at 6 am is a nice amenity.
Stayed in July 2023
Reviewed: July 8, 2023
Amy
United StatesFloor wasn’t very clean
Nice facility, right off the interstate so it was easy to get back on the road the next day
Stayed in July 2023
Reviewed: July 7, 2023
Rose
United Statesbreakfast
Stayed in July 2023
Reviewed: July 4, 2023
Cooper
United StatesBed sheets was damp when I got into bed. Room had a slight odor.
Presentation of the room was great. Checking in and out was quick and easy. Continental breakfast was average.
Stayed in June 2023
Reviewed: July 2, 2023
Keli
United StatesThe pool was filthy and had hair and many different things floating in it. The paint was chipping off, the water seemed discolored, and there were no pool towels in the pool towel rack. The second day we were there we heard from another guest that the management said they were cleaning the pool today. We found a rubber duck under one of our bedskirts indicating that housekeeping didn’t vacuum there. There was a couple hairs in random places in our bathroom. It was kind of a maze to get to the location as it was tucked away behind several businesses. Our GPS took us the wrong way a few times. The sign for the hotel was small, but once we drove there several times we knew when to turn and quit getting lost.
I liked the location of the hotel in relation to places to eat, fun things to do in the area. It was pretty central. The breakfast was good and well supplied.
Stayed in July 2023
Reviewed: June 4, 2023
Baylie
United StatesSome of the appliances in our room didn’t work, and the toilet seat was very dirty when we arrived.
The property was very clean!
Stayed in June 2023
Reviewed: June 3, 2023
Cynthia
United Statesforgot to give times for breakfast
out of the way
Stayed in June 2023
Reviewed: May 30, 2023
Michelle
United StatesThat the issue wasn’t resolved.
I liked the willingness of the staff to help with an issue we had.
Stayed in May 2023
Reviewed: May 29, 2023
Wood
United StatesPool was small and outdated
Room and amenities were clean.
Stayed in May 2023
Reviewed: May 28, 2023
Mitchell
United StatesStaff not very friendly. Breakfast was poor. Bathroom fixtures old.
Nothing
Stayed in May 2023
Reviewed: May 11, 2023
Doreen
United StatesBreakfast would have enjoyed some eggs, bacon, sausage. Rooms excellent location next to elevator. Beds were comfortable and QUEEN size choice was greatly appreciated!!! Nice sitting area for smokers or just sitting outside for a bit. Excellent location especially for meals and shopping.
Breakfast average could have used eggs, bacon or sausage. Pastry I got was old. Location was great so waited later for lunch to have a variety of places. Shopping nearby too. Wish I was offered rewards or information to sign up especially we stayed 5 days!!!
Stayed in May 2023
Reviewed: May 10, 2023
Beverly
United StatesThe room was not as clean as I expected it to be. The bathroom could stand a good scrub. The air conditioning in our room was broken and it was sweltering the next morning
The suite was spacious for the 6 of us. The front office staff was nice and the location was close to everything we needed
Stayed in May 2023
Reviewed: April 30, 2023
Queencass
United StatesThe toilets were not clean at the base, and breakfast was skimpy.
It was a good location and the best was very comfortable.
Stayed in April 2023
Istanbul, Turkey
Merseburg, Germany
Oamaru, New Zealand
Lucca, Italy
Pincher Creek, Canada
Kyoto, Japan
Kuşadası, Turkey
Salisbury, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content