Breakfast was pretty cheap. All offerings were highly processed, sugary foods. No protein or fruit or vegetables. Unhealthy.

Room was nice. Bed and bathroom were clean. Sounded like they let young kids stay in the pool after 10PM because it was very loud until around midnight.

Stayed in April 2022

Had to switch rooms, first one hadn't been cleaned well. Definitely understaffed. Reeked of weed as well in hallways. Needed more regular cleaning of commons areas.

Staff was friendly and location was good

Stayed in April 2022

Pool was very dirty hotel very clean accept that

Stayed in April 2022

The friendly atmosphere

The staff was amazing!! I will be staying again!!

Stayed in April 2025

I loved everything

It was very clean and they was very friendly

Stayed in March 2025

First of all, the room was dusty. The bathtub had hair in it, which was totally disgusting. The bathtub does not have a non-slip bottom. I actually fell out of the tub. So I'm very dissatisfied.

Absolutely nothing.

Stayed in March 2025

No issues at all

Thai place is always clean ! We stop over for the night when we are traveling to Florida ! We will definitely stay here agin !

Stayed in February 2025

Not much not to like. Would have been nice to have a small balcony. The price was only 25 dollars more than the other place. And so much worth it.

Our trip to Columbus Ga. was to see our grandson's turning green at Fort Benning. Drove from Morganton NC was suppost to been fiven half hours. It took us 12 n half hours. So we took the quickest room available which was a few miles away. We stayed two nights then found the Clairion Pointe which was on Rollins rd and close by everything we needed. Rooms were so welcoming and Clean. Indoor pool area was sweet. We enjoyed the test of our visit in a good area.

Stayed in March 2025

The deposit takes a while before you get it back unless you pay cash

The location is everything

Stayed in March 2025

It was not clean I had to leave early room was nasty I found a roach in the bed I told someone and nothing was done

I didn’t like anything

Stayed in March 2025

Pool smell was kinda strong in the pool area

Clean rooms, comfortable, and staff was very nice.

Stayed in February 2025

Bathroom ceiling was leaking very bad alm over the toilet and floor.

Location and comfort

Stayed in February 2025

Pillow case is mildewed and crakes in the tub

I love where it sit off in the back

Stayed in February 2025

Got in at 2 am checked into room had to move rooms due to bugs, second room the same.

Staff very friendly and accommodating location was great!

Stayed in February 2025

There was nothing to dislike

The location is close to everything but it’s tucked away to itself if you don’t know it’s there.

Stayed in February 2025

It was absolutely filthy . It was evident that no one had even attempted to clean the room

Location

Stayed in February 2025

The suite and indoor pool

Stayed in January 2025

The staff were incredible. They were very friendly and easy going.

Stayed in January 2025

The pool area was not the cleanest, also just a general deep clean of rooms would be better. There was a weird smell in our room.

It was a very convenient location!

Stayed in January 2025

The fact they lie

Cleanliness

Stayed in January 2025

Very dimly lit, bathroom felt very inadequate compared to hotels of the same value

Great night staff, good access to restaurants and city

Stayed in January 2025

First, I booked the trip through Booking.com (which I have used many times with no issue). According to the hotel agent, the reservation was never received by the hotel, even though I received confirmation emails from Booking.com and the hotel itself. The agent tried to get her supervisor to help, but they could not figure out what happened and would not contact Booking customer service but did give me the number to call. After almost an hour on hold with no response, I had no choice but to pay a separate fee for the two rooms I originally booked. After getting that sorted and finally getting to my room, it had not been cleaned, so we had to go back and get another assigned. The hotel itself was not as clean as it should be. Right inside the front door was a large dead cockroach and a needle pack and there were some kind of stains on the wall behind the door in one of my rooms. Upon check-out, the two agents at the desk barely acknowledged me (the one lady did say, "Enjoy the rest of your day," while the gentleman completely ignored me) and seemed bothered that I requested a receipt.

It was conveniently located area restaurants, shops, and attractions.

Stayed in December 2024

the smell and bed bugs

nothing I didn't stay need a refund

Stayed in November 2024

Room was a little dirty , food was on the ground under the desk

Staff is very helpful and friendly

Stayed in December 2024

There can always be room for improvement on the room price. The bathroom has rust and significant amount of caulk so needing some updating. More insulation between floors as the noises above you are quite noticeable/experienced. But overall insignificant since you can drown out most with a noisemaker. Who cares about caulking when you’re there for a few days. But you asked about how to improve

Location. Dark room for sleeping (once we figured out how to shut off the TV sleep mode). Cornea the evening professional. Ease of entering and exiting the room. Smell of the indoor heated pool.

Stayed in December 2024