They use plastic cutlery and plates. Bad for the environment!

Nice food for breakfast. Excellent connection with the airport.

Stayed in August 2023

breakfast closed at 9 am

Stayed in August 2023

The metro food restaurant place they have there is not very good. Only bad thing really. But i believe they probably just rent the restaurant so i do not blame hotel for this.

Hotel was very clean and staff were friendly.

Stayed in August 2023

Breakfast needs work

Stayed in August 2023

Everything

Stayed in August 2023

I wasn't happy with my first room on the first floor, which had windows that didn't seem to lock properly. My next room was much better window-wise. I liked the shower but wished that it had grab bars for safety. The bathroom floor when wet was slippery.

I arrived at night during a power outage due to heavy storms that day. I wasn't able to call the hotel for a free shuttle ride because the phones were out, so managed to get a ride to the hotel through another hotel shuttle service. The hotel was dark except for emergency lighting, and there was no internet service, hot water, air-conditioning, or even working electronic keys. Nonetheless the staff members were very accommodating and worked hard to make sure everyone got a room with as much available as possible. In fact, I requested a room change and they moved me to a better room on the first floor with at least one emergency light that worked, so I could see my way around the room. The next morning, the free hot breakfast was not available because we still didn't have power. One staff member kindly offered me free bottled coffee drinks, as well as snacks, from their small on-site store. The bed was very comfortable and I was able to sleep well. I would like to return to this hotel at a normal time to see how things usually operate. I would say that the staff did a great job of making the best of a difficult situation, and making everyone feel like valued guests.

Stayed in July 2023

The hotel computer was down and the personnel were unable to check me in until it was repair, which took several hours.

The value was exceptional plus free breakfast and very close to airport.

Stayed in July 2023

Outdated, somewhat smelly room and bathroom. We waited 45 min. Before shuttle picked us up from airport.

Super bed!

Stayed in July 2023

The continental breakfast was cold. The plates were the size of dessert plates. It was noisy, other guests were loud and not concerned people were sleeping. You can hear conversations coming from other rooms as you walked down the hallways.

It was conveniently located. It has a safe, microwave and refrigerator in the rooms. Coffee maker but there weren't any cups for the coffee.

Stayed in July 2023

Staff nice and polite.

Stayed in June 2023

Interesting hotel layout made for an initial challenge to find my room

Close proximity to the airport. Room was exactly as I expected. Complimentary breakfast was a nice addition. Staff member was kind and courteous!

Stayed in June 2023

Staff is super friendly

Stayed in June 2023

Comfort and cleanliness

Breakfast and location

Stayed in June 2023

it’s a little outdated and doesn’t have many amenities

Location is very close to the airport. Shuttle was waiting for me as I departed the airport and it was only a 6 minute ride from the airport to the hotel.

Stayed in June 2023

location airport, nice room

Stayed in June 2023

Airport shuttles to the hotel seemed non-existent. I had to find my own way there. Wet carpet the last time I was there. Big motel-like, so seemed unfriendly. Restaurant listed, but not open. Coffee maker awful.

Breakfast not catering for vegan diet. Rooms big, but had wet floor one time I was there. Hotel was like a motel really. Big. Nice little gym. No functioning restaurant, but hotels nearby had them.

Stayed in May 2023

Loud fans in hallway were constant. Bathrooms need updating. Tile and grout are in poor shape. Women pay attention to that stuff.

Bedding and pillows were comfortable.

Stayed in May 2023

extra charges at cheek out, like 2.00 for a safe in the room? ANOTHER CHARGE CALLED SURCHARGE. These were in addition to all the taxes. The rate for the room was high based on what I've paid before at this hotel. Not sure I'll be back.

Stayed in May 2023

- wet floor (carpet) in part of room - restaurant closed (eventhough advertised as having one). - breakfast didn’t have much option and no soya milk

big ok breakfast

Stayed in May 2023

Breakfast was horrible and snacks way too expensive.

Employees

Stayed in May 2023

100 USD security while check in AC noise while cutting in and off

Very close to airport. Free airport shuttle. At the reception there was free tea and coffee all the time. Breakfast was reasonable.

Stayed in April 2023

I did not understand what the plate on the door knob says. I do not even remember that. An ordinary "Don't disturb" would be much better.

Once I stayed there before the COVID-19 and the hotel has not changed much. Almost the same way as I expected. Plus, I asked them to send their receipt after I got back to Japan since I had made a silly mistake and forgot to pick it up, they took a quick action and sent it to me. I really appreciate it.

Stayed in April 2023

the sink was too low and the tub was dirty

it was 3 minutes from the airport

Stayed in March 2023

Shower leaked onto bathroom floor

Beds were very comfortable

Stayed in March 2023

Toilet was dirty at the base. The exit "A" door banging shut thru the night.

Stayed in March 2023