Reviews of Clarion Hotel Detroit Metro Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
8600 Merriman Road, Romulus, MI 48174, United States
#15 of 26 hotels in Romulus
Guests' ChoiceReview Score
Based on 513 hotel reviews
7.4Score breakdown
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Cleanliness
7.8
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Comfort
7.9
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Location
8.6
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Facilities
7.5
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Staff
8.3
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Value for money
8.0
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Free Wifi
8.4
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Reviewed: September 1, 2024
Lacy
United States4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing at all.
The location was great and the room was very clean and quiet.
Stayed in August 2024
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Reviewed: August 21, 2024
Silvia
United States3 Reviews10“Good clean lodging for the night. Free shuttle made it extra convenient.”- • Leisure trip
- • Family with young children
- • Quadruple Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
NA
Clean good value Free shuttle
Stayed in July 2024
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Reviewed: August 16, 2024
Dan
United States31 Reviews2 helpful votes10“Pleasant stay.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Friendly staff, reliable shuttle and close to the airport.
Stayed in August 2024
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Reviewed: August 15, 2024
Barbara
United States1 review9.0“Okay”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Mold around part of bathtub. The coffee maker was so cheap, could not make coffee did not work!
Stayed in July 2024
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Reviewed: August 6, 2024
Joanna
United States46 Reviews8 helpful votes9.0“Good Choice Near the Airport”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
The hotel is located near the airport. The room was spacious, clean, and comfortable. The staff were polite. There are a few restaurants, a convenience store, and a Starbucks steps away. The hotel offers its own free shuttle to and from the airport.
Stayed in August 2024
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Reviewed: July 31, 2024
Linda
United States3 Reviews10“Perfect place for an overnight or a week stay!”- • Leisure trip
- • Group
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Convenient, friendly staff,
Stayed in July 2024
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Reviewed: July 27, 2024
Sarah
United States20 Reviews4 helpful votes9.0“Great value, would stay again, and get dinner and drink next time”- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
This is extremely minor, but I would have liked for the shuttle to drop me off at my car rental place after doing the terminal drop-offs. Instead, I had to wait at the terminal for Avis car rental shuttle, which, for some reason, took 45 minutes to come. I think the hotel shuttle driver would have probably dropped me off if he understood my request, but there was a language barrier, so maybe this could be arranged with the front desk. Then my stay would have been perfect!
I booked this room after my flight at DTW was canceled without the airline offering a hotel voucher. I wanted an inexpensive room, but still decent quality, with an easy free shuttle service to the airport. The shuttle runs 24 hours a day, every half hour, and it only took 5 min to get to the airport. This place exceeded my expectations, for what I paid, which was around $100 for a king room. The decor was a little dated but still very clean, and my room was large and quiet, and I slept really well on the bed. The hotel has a large restaurant and bar and a pool in the grassy center courtyard (the building is like a giant square with a large center courtyard). I didn't eat there, but the menu looked good, and I appreciated that they had half Middle Eastern options, which is one of the region's best food options and great if you're looking for healthy options (they have all the standard American diner fare, too). I would have gotten dinner and a drink at the bar but I fell asleep. I'd stay again if I needed a hotel in the area. It seems like an especially good option for couples, families, and groups since there are many areas to hang out outside of the room. It also seems like a very popular place with flight attendants, which is a good sign.
Stayed in July 2024
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Reviewed: July 25, 2024
John
Switzerland5 Reviews1.0“Won’t go back.”- • Business trip
- • Travelers with friends
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Poor amenities. Very noisy. Poor state of room. Difficult staff. Charged me for things I didn’t have. Won’t be back.
Close to airport and highway
Stayed in July 2024
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Reviewed: July 23, 2024
Kristina
United States1 review3.0“Checked into room that wasn’t cleaned yet”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
We were given a room, which hadn’t been cleaned yet. I asked housekeeper and they had no idea. They instructed me to go to front desk. Seemed more concerned in finding out who said it was clean- then to get us into a new room. Facility is outdated.
It was close to food and to DTW which was the purpose of the trip
Stayed in July 2024
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Reviewed: July 23, 2024
Anna
United States1 review1.0“Traumatizing.”- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff gave me a room with someone in it, then just gave me the room next door. How do I know they won’t give someone a key with access to my room at that point? As a solo female traveler, they announced my room number to the lobby with zero privacy both times. If anyone travels alone (female or not), we all know that our room number is private and it’s dangerous to announce that information to anyone else.
Nothing. I left immediately.
Stayed in July 2024
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Reviewed: July 23, 2024
Noah
United States2 Reviews2.0“Not again!”- • Leisure trip
- • Solo traveler
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Dirty rooms, dirty towel from previous guest left in the shower. Hair dryer and coffee maker didn’t work. Floors were sticky.
Stayed in July 2024
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Reviewed: July 21, 2024
Kevin
United States1 review5.0“Average experience for a discount airport adjacent hotel.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Room was a little dingy and dated. Front desk had a beta fish bowl with a single dead fish floating at the top. Breakfast wasn’t anything special, not a great selection to choose from.
Shuttle bus looked new and was right there waiting at the airport when we needed it. Shuttle driver was friendly and accommodating.
Stayed in July 2024
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Reviewed: July 7, 2024
Aleksandar
Montenegro2 Reviews1.0Very Poor- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
When I informed the hotel that I was prevented from staying due to force majeure, without any response they took all my money for the reservation and did not respond to emails... I do not recommend it solely because of unprofessionalism!
Stayed in June 2024
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Reviewed: July 5, 2024
Tina
United States28 Reviews8 helpful votes10“One night befor flying out of metro”- • Leisure trip
- • Travelers with friends
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The bar wasn’t open
Location Shuttle service
Stayed in June 2024
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Reviewed: June 30, 2024
Livi
United States1 review10Exceptional- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The small pillows on a king size bed. But other than that everything was ok.
Stayed in June 2024
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Reviewed: June 29, 2024
Janet
United States1 review4.0Disappointing- • Leisure trip
- • Family with young children
- • Quadruple Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 1 night
Mattress was not soft and pillows were very lumpy.
Location; convenient to Detroit airport
Stayed in June 2024
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Reviewed: June 26, 2024
Vishi
United States5 Reviews3.0Poor- • Business trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Unclean
Didn’t like
Stayed in June 2024
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Reviewed: June 24, 2024
Lisa
United States9 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Quadruple Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No Comment.
The Location and the Continental Breakfast. The Queen size beds were very comfortable. The Hotel Shuttle was very nice and convenient as well as the driver's.
Stayed in June 2024
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Reviewed: June 22, 2024
Paulette
United States8 Reviews1.0“Didn’t get in till 4 AM didn’t have our accommodation for an extra bed that was confirmed by Booking.com told us that th”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The manager in the morning
They didn’t have our accommodation for an extra bed that was confirmed and they were rude with no solution
Stayed in June 2024
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Reviewed: June 14, 2024
Grazyna
United Kingdom11 Reviews2 helpful votes4.0“Despite the help from the receptionist with the rooms change would rather stay in a more expensive hotel to avoid situa”- • Business trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The original room was very cold dark on the ground floor close to the car park smelling strongly with chlorine with no possibility to open the window. I asked to change for higher floor and was given the room which wasn’t cleaned. Finally got the room overlooking the inside courtyard with the pool paying extra $20 and the maintenance person came straight away to open the window as was stuck . Strong smell of air fresheners was overwhelming.
The receptionist was helpful and changed the room at request she also gave me some hot water as was recovering from food poising
Stayed in June 2024
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Reviewed: June 12, 2024
Jennifer
United States2 Reviews3.0“Not impressed. Staff was not friendly”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
I was told they have washer/dryer available but they would not let me use it until 7am and I had an early flight so that was very inconvenient!
I had to pay for the breakfast even though it was advertised as “breakfast included “ on Booking.com.
Stayed in June 2024
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Reviewed: June 9, 2024
Suhas
India5 Reviews5.0Fair- • Business trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
.
.
Stayed in June 2024
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Reviewed: June 9, 2024
Elizabeth
Abkhazia, Georgia2 Reviews1.0“Never again”- • Leisure trip
- • Family with young children
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The staff, the smell, the broken toilet or doors to come in. The fact that I paid for free breakfast and we didn’t get it.
The location
Stayed in June 2024
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Reviewed: June 4, 2024
Jawann
United States1 review1.0“They stole my $100 deposit for the damage and keeps blaming my bank”- • Solo traveler
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything
I didn’t
Stayed in May 2024
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Reviewed: June 4, 2024
Hernando
United States8 Reviews5.0Fair- • Leisure trip
- • Couple
- • Standard Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The property needs some love and caring, my fridge was not working and it had a funky smell.
Stayed in June 2024
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