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  5. Reviews of Club Quarters Hotel Wacker at Michigan, Chicago

Reviews of Club Quarters Hotel Wacker at Michigan, Chicago This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

75 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States

#105 of 184 hotels in Chicago

Guests' Choice

Review Score

Based on 2158 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.7

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.2

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    Loved my stay
    • Leisure trip
    • Solo traveler
    • Small Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Awesome location. Close to the train station to the airport. Just 3 USD. Awesome value for money

    Stayed in April 2025

  • Reviewed: April 1, 2025

    7.0
    Would recommend for location and value.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds and pillows were not comfortable.

    Great location, great view and great coffee. The staff at reception were very friendly.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    8.0
    4 day city vacation
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Small comfortable room. Nespresso in room, nice toiletries, hair dryer. Nice view of the river. The hotel has a great coffee service 24hrs a day on the second floor lounge. Friendly staff.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    no river view

    location

    Stayed in March 2025

  • Reviewed: March 18, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    The absence of a safe in the room was an inconvenience, as I would have preferred a secure place to store my valuables. Additionally, the lack of a fridge or minibar was disappointing, as it limited my options for keeping snacks and drinks cool. Furthermore, one of the two elevators was out of service during my stay, leading to long wait times and sometimes prompting me to take the stairs instead.

    The location was perfect, right in the heart of the action, making it easy to explore the surrounding area. The view from my room on the 16th floor was stunning, offering a picturesque glimpse of the river. Additionally, the staff were incredibly friendly and welcoming, which made my stay even more pleasant. I also appreciated the convenience of the drinking water machine in the hallway, making it easy to stay hydrated without having to leave the floor.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    7.0
    It was a good value for price but not ideal for guest who are looking for convenience had to walk 4 blocks from self par
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators did not accommodate the amount of guess in the building waited 15 mins or more for an elevator had to take stairs with 2 small children.

    Clean/friendly staff

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No USB connector

    Not available

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    I would have stayed longer (hotel not busy) but couldn’t get same room or rate. Too bad.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 6 nights

    Entry to hotel when windy the door is really hard to open. Then if laden with bags, difficult to go through revolving door. If either don’t have or can’t get at room fob, can’t use the handicap access. When I finally got Pedro’s attention (he is with reception), he debated with me about needing to use the handicap access (I do not use a wheelchair) rather than helping me with my bags. He doesn’t have the skills for a customer service role.

    I was upgraded because of lack of availability of category I booked. Much appreciated.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Overall, the experience was fantastic! Highly recommended, and I will definitely be coming back.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    The hotel appears a bit aged, but it's not a big deal as it is well-maintained.

    Club Quarters is a fantastic place to stay! The front desk staff are always warm and welcoming, greeting you with a smile whether you're arriving or departing. The location is ideal, with stunning views of the river and Trump Tower right across. The rooms are well-maintained and in great condition, and the hotel provides excellent service and amenities. A special highlight is the complimentary coffee machine in each room, the professional espresso machine in the lobby, and the refillable water stations on every floor, these thoughtful touches really enhance the overall experience. Highly recommended!

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Got a phone call from the front desk at 3am aggressively accusing me and my partner of smoking in our bedroom and threatening to kick us out of the room. There was zero smoke in our room or near our room with nothing to smoke in our room or an ignition source. Desk worker yelled over my voice over the phone and left me no time to respond and explain it wasn’t me and my partner. That left me extremely heated and disappointed. I even felt offended to be honest.

    Cleanliness

    Stayed in February 2025

  • Reviewed: February 13, 2025

    8.0
    Fantastic days
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    All

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    great experience and will most definitely come back
    • Leisure trip
    • Group
    • Small Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    how hard is was to get a lyft driver and doordash but all and all a very good experience

    I love the area it had a lovely view and the room was small and cozy

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Amazing view from our room. Very comfortable beds and super helpful staff.

    Stayed in December 2024

  • Reviewed: January 28, 2025

    9.0
    Good experience.
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good nothing bother us.

    Location is near to all the main tourist places.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We felt that the parking situation wasn’t communicated clearly. We thought it has free parking, howevere it only has very limited spaces to unload your luggages. After that you have an option to valet park or go find a parking structure.

    The location is excellent. The staff is very kind and ready to help. Even on the busiest day they were on top and paid attention that you wouldn’t wait too long.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    9.0
    Pleasure stay
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    Room cleaning

    Location and view of the town.

    Stayed in January 2025

  • Reviewed: January 15, 2025

    8.0
    A great value. Absolutely wonderful staff.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with Kitchenette
    • Stayed 5 nights

    The kitchenette could have been furnished more thoughtfully. A kitchen towl? Tea mugs? Kettle? These are pretty basic expectations when one books a suite with a kitchen.

    Michigan and Wacker? Great Location. Very nice staff. Friendly. Helpful. A pleasure.

    Stayed in January 2025

  • Reviewed: January 10, 2025

    9.0
    I would deffinitely stay again!
    • Leisure trip
    • Solo traveler
    • Small Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The double bed was made out of 2 single beds.

    Convenience in the perfect location, with free coffee and a water machine right outside the room.

    Stayed in December 2024

  • Reviewed: January 6, 2025

    7.0
    Central if dated hotel near the Loop
    • Leisure trip
    • Solo traveler
    • Small Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room and public spaces were clean but dated and shabby. Only one elevator was functional during my stay which wasn’t super fantastic in a high rise hotel.

    The location was excellent. Really very convenient. I could easily walk to many places.

    Stayed in December 2024

  • Reviewed: January 4, 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was unclear and somewhat complicated The elevators were catastrophic ! You had to wait 10-15 min to get downstairs in the morning.

    Nice and clean room

    Stayed in October 2024

  • Reviewed: December 31, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Small Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They charge me for Nuts that i didn’t eaten

    Lounge on the second floor

    Stayed in December 2024

  • Reviewed: December 31, 2024

    8.0
    Second visit - the best location, super helpful staff and great value for money!
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a bit rough around the edges and could do with a spruce up.

    The location! In the heart of the city, right on the river.

    Stayed in December 2024

  • Reviewed: December 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Housekeeping. Only done 4 times in the 7 nights I was there. When we got there the first night, we had no towels

    The location

    Stayed in December 2024

  • Reviewed: December 28, 2024

    9.0
    Perfecto
    • Leisure trip
    • Group
    • Small Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The door of the bath and don’t have a Toothpaste

    Ver clean and good worker’s

    Stayed in December 2024

Showing 1 - 25

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