Bit far away from centre especially when too hot to walk far

New, clean, great facilities and friendly staff

Stayed in July 2024

The food options especially for breakfast was limited. On most days it ate at suns out buns out which was a very good affordable option but the menu was limited. Juniors was a bit more pricey with more options but the food was not as good. Front desk both front and back end need work with customer relations. Upon checkin i had a lovely lady help check us in however for check out the staff that we encountered were not accommodating at all. The day before check out i called to ask if we could request for a late checkout. I was told to call at 8am. My husband called and he told that we couldnt be accommodated because the hotel was at full capacity. I then proceeded to check room availability online and saw that there were at least a dozen rooms available on the same room category so i visited the front desk. In fact she confirmed that there are rooms available but she refused to accommodate my request (for even an hour) because she said they dont accommodate a late check out.. how confusing is that. Also upsetting. Imagine staying there for 9 nights and asking for something so small and it cant be accommodated. Eventually after my mom called to argue with them they gave a hour extension although we were never contacted and our checkout time changed so not sure if it was actually accommodated. We stayed here despite the bad reviews because we’ve always had a great experience with conrads around the world. Sad to say this turned us off so much. As a final note.. ive never seen a five star hotel especially a conrad not give water / coffee / tea to all rooms. Very shocking.

Location was at the north end of the strip and it was less busy that properties closer to the center of the strip / south end. The staff at the gym/valet/cleaners were great.

Stayed in July 2024

Food court restaurants were mostly closed

Loved the mellow vibe less people!

Stayed in June 2024

New amazing hotel, very spacious room, lots of activities at the hotel, not overpriced like other hotels around, highly recommended!

Stayed in April 2024

Could not collect reward points for booking through third party

Stayed in July 2024

Parking cost and sensors

Clean hotel nice staff and nice shops

Stayed in July 2024

N/a

I Loved everything about Conrad everything was clean and luxurious pictures wont even justify how nice this place is

Stayed in July 2024

Ease of accidentally charging room for moved snacks.

Pools and hotel room

Stayed in July 2024

Nothing.

Fantastic property, great facilities, wide range of dining, fabulous one bedroom suite!

Stayed in June 2024

After paying $400 a night plus $50 a day for the worthless resort fee! I was shocked to be charged $18 per day for parking!!!!

Stayed in June 2024

Truly can’t think of any negative for this property.

Beautiful and plenty of options for retail & food. The casino was clean, relatively smoke free and the staff were outstanding everywhere.

Stayed in June 2024

There was a problem, a check-in the computers were down, and it took three hours to

Stayed in June 2024

USD 9 a bottler of water is too much ! Hotel in this level should have a coffee machine , makes due Turist feel comfortable

Hermoso cuarto

Stayed in June 2024

New, clean, convenient, comfortable, of course I will not consider to stay in other hotel in future, also my daughter loves it.

Stayed in June 2024

The only thing that could have been better is that it took too long to check in, check out, or get assistance at guest services. There is a main desk for all of these services, but the queue is always long. I think we must have queued for around 20-30 minutes to check in which is too long. Same thing for check out - I think waiting time was c.15minutes. The staff were very nice but there were only 3 desks being manned out of (I think) around 14. There is also another desk labelled "invite only" but they won't help you there, even when they don't have a queue, they just send you back to the long main desk queue. This was rather frustrating, but to be honest it wouldn't stop me staying at this hotel again

Great hotel, great pool. great location, would stay again

Stayed in May 2024

Nothing

Beautiful restaurants, bars, the entire property is beautiful in all different aspects. Very reasonably priced as well.

Stayed in June 2024

Not a single thing.

From the moment we checked in to the moment we left, the staff did an excellent job and making this a memorable and relaxing trip for us. We were able to get upgraded to early check in at 7am vs regular time at 4pm. The housekeeping staff paid attention to every detail all the way to laying out the right size slippers on each side of the bed and wrapping up our chargers! The bell desk was so quick and kind and adequate. The room was a 10000/10.

Stayed in June 2024

The floor we were on was very smoky. You could see a smoke haze in the hallway. Both of us could always smell smoke and it irritated our throats and lungs.

Stayed in May 2024

The events and pool parties are one of the best on this hotel it’s very cleaned and great customer service

Stayed in May 2024

staff, didn't respect the room we booked. Said it was booked via third party (booking.com) and dowgraded us - I had 3 rooms for me and my family. Our room was cleaned only 3 days out of 7 we stayed with them. Overrated. Valet charged me twice and I'm still complaying and trying to make them reimburse the amount charged in error. dirty room. long line to talk with recep

location is the only asset. bad experience in general

Stayed in May 2024

Wouldn’t accommodate a request to add microwave to the room, made up some story about fire code, there was an obvious spot it could have been placed. Carved Steak was pretty solid. Couple other restaurants were very mediocre. They need way better dining options to compete with higher end resorts. Hotel itself felt pretty cheap, room would not get cold. It said it was 64 degrees and was more like 80 degrees.

New hotel, doesn’t really have the high end feel like the cosmopolitan or other top end places on the strip. Restaurants are very mediocre and a big lack of breakfast options. Gym is very good for a hotel gym and pools were okay.

Stayed in May 2024

Front desk, Christopher to be exact. And staff over the phone when we were trying to change our room due to a leak from the floor above onto our toilet.

Beautiful, shopping, lots of places to eat, nice gym

Stayed in May 2024

The rooms in the Conrad are very large, comfortable and clean.Well appointed and bathroom also large and very modern

Stayed in May 2024

What? I mentioned the other box is completely disaster discrimination and the poor service.

front desk Service Hypocrite. All customer service from the front desk. smile by force Disaster customer service. I get the service like like Disculmination. Adam service. What I paid for that 1 I didn't get that 1.

Stayed in May 2024

Nothing at all.

Such a lovely experience from check-in to check-out. We were given a complimentary room upgrade to Crockfords on the 61st floor with amazing views and amenities. The fitness centre is a fully functioning gym and has everything you could need for a workout.

Stayed in May 2024