No breakfast included. You have to order from the little cafe they have in the main lobby.

Room was clean and spacious. Did have an odor from time to time when the a/c ran. Hoping it’s a filter change or needs to be checked out.

Stayed in March 2025

more pillows

location next door to the restaurant

Stayed in February 2025

Location

Stayed in January 2025

Breakfast inclusion would be nice

Location

Stayed in November 2024

Pool could be better and more up to par

Stayed in September 2024

The shower head is fix. It's hard for long hair cleaning.

Most of the time, it's quite. The bed is comfortable. The location is great.

Stayed in October 2024

Good

Good

Stayed in September 2024

.

Room was big and bed was amazing! Smells good and location is amazing there's 4 good restaurants around hotel.

Stayed in October 2023

I think there were a lot of new people in training and sometimes they did not know how to do some stuff. It is ok for me but someone senior should be there with them at all times.

Excellent location and nice rooms. All the workers are very gentle.

Stayed in May 2023

Since when did you have to put in a request to have your hotel room clean? It seems if we were staying more than one night the cleaning the room would have been automatically done however, it was not we had to request fresh towels.

When we checked, and the young lady at the desk was very polite, very knowledgeable and friendly

Stayed in May 2023

French fry in sofa bed

location

Stayed in January 2023

The swimming pool is too small. The breakfast is a little expensive.

Their lobby has a lot of sofas.

Stayed in July 2022

location

Stayed in April 2022

I paid for a room with a balcony which I did not get. It’s the only reason I booked the hotel. There were also silverfish in the bathroom.

The bed was comfortable.

Stayed in March 2025

Bed had tiny bugs in it room service was done only every three days. Had to bed for new linen and room service. Shower walls had cracks and were old

Staff was very nice and welcoming

Stayed in October 2024

For the price there should've been more offer and bigger tv

Location

Stayed in May 2024

TV issue .. had to have maintenance come to room to fix. Later had the computer area light go off and would not come back on. Then wanted breakfast next day and you had no cook. Your mini market was not well stocked

Stayed in May 2024

The location wasn’t what we wanted but is as stated. We had originally booked elsewhere so this was a bit further out of Austin that we’d anticipated however it meant we were able to explore Round Rock itself.

The property was very clean and comfortable. It saved us last minute when we had to book due to the property we originally booked being inhabitable!

Stayed in May 2024

N/a

Everything

Stayed in April 2024

No free breakfast for what you pay. I can stay at other places just as nice w/free breakfast.

Stayed in March 2024

The front desk lady was rude to us. When we arrived on March 9th at around 8pm, as I was checking in she said she could only she 1 room Reserved on my booking instead of 2 rooms. I asked why is that so, she said that there is a problem with booking.com and asked me to call the customer support. She didnt offer any help or anything to resolve the issue. She said also there is only 1 room left and it’s a single room. So I called booking.com customer support. He placed me on hold For like 30 minutes and needed to talk to the hotel property. They were negotiating and eventually the front desk told us they resolved the issue. They thought my last name was something else so that’s why they didn’t see my confirmation but they said they can see it but only 1 room. So they are just making a story and telling lies to us that they can only see 1 room on my reservation. I really didn’t appreciate how the lady handled the situation and not being helpful and trying to tell us they only have 1 room left but in reality there were available rooms after they have spoken to Miguel the customer representative from Booking.com. I dont recommend this hotel because of their customer service and we even paid fully the reservation before we checked in so this was really ridiculous to say that I only had 1 room reserved.

Clean

Stayed in March 2024

We waited for more than an hour in the lobby because we are told our reservations did not go through. Receptionist told us only one room for the night is available. We were very anxious that we might look for other hotel. Called booking.com to clarify with the receptionist what is going on. Eventuallly the receptionist informed us that the names were mixed up,😖. Found out later that there are more vacant rooms, we were given a choice what floor we like. Receptionist needs training.

Stayed in March 2024

The beds were hard and the lighting was awful. It made it hard to sleep and hard to get dressed. Also there was little to no breakfast.

The property was pretty and the location that we needed was perfect. It was close to where we were gonna be all weekend.

Stayed in March 2024

It was wonderful! Best stay we’ve ever had in a hotel.

Stayed in February 2024