178 South Beachview Drive, Jekyll Island, 31527, United States
#6 of 15 hotels in Jekyll Island
Guests' ChoiceBased on 648 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.7
Staff
8.6
Value for money
7.9
Free Wifi
6.9
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End of dialog contentReviewed: April 24, 2025
Joseph
United StatesThe only problem is I was billed twice and nobody is listening.This is the 4th time I have requested a refund but to this point I have heard nothing I have used your service before with no problems.Can someone contact me
Nice quiet location.thr food was very hood
Stayed in March 2025
Reviewed: April 14, 2025
Brandi
United StatesTerrible housekeeping and customer service. Had to call down and stop at front desk about 20 times to get no feathered pillows. After the 2nd day of staying here I was very upset! Asked for the Manager on Duty and evidently they didn’t have one. Then we were supposed to get a maid service on 3rd day to get our trash and new towels. Never came. Called down to front desk and they left for the day. I’m a Marriott member and will NOT stay here again. So disappointed.
Stayed in April 2025
Reviewed: April 7, 2025
Elizabeth
United StatesGreat location, but make sure you bring a box fan or small fan for ventilation in the room as it is very hot and the AC fans do not work
Stayed in April 2025
Reviewed: April 1, 2025
Joseph
United StatesI paid twice and will need a refund.The hotel cancelled the second stay and Booking .com billed my account I've used your services many times and always satisfied please research and correct
Stayed in March 2025
Reviewed: March 31, 2025
Lacey
United StatesNot a fan of Starbucks, which was the only option for breakfast. Dinner was great.
We liked the easy access to the pool and beach. The staff was courteous and helpful.
Stayed in March 2025
Reviewed: March 20, 2025
Shannon
United StatesRoom misrepresented by stating balcony with a sea view. We were put in a 1st floor with Patio and the ocean view was blocked by sand dunes and trees.
Location of hotel to ocean.
Stayed in March 2025
Reviewed: March 18, 2025
Jamey
United Statesno option for Courtyard guests to purchase a full hot breakfast .
location
Stayed in March 2025
Reviewed: March 16, 2025
Bryant
United StatesGreat get away place to stay!! VERY CLEAN AND COMFORTABLE BEDS!!
Stayed in March 2025
Reviewed: March 8, 2025
Sally
United StatesThe hotel room itself was very small and the bed was hard as a rock. I’ve been waiting to try this hotel since it’s so expensive in the warmer months and I’m so tried I stayed during a cheaper season because it is definitely not worth the price. They also have a non negotiable $30 resort fee per day that they don’t disclose on here that they will charge your card regardless of if you use any of the amenities they’re claiming it’s for.
The was it sits directly on the beach with easy access is nice. The food from the bar was really good.
Stayed in March 2025
Reviewed: March 7, 2025
Patricia
United StatesBeautifully designed, and the food was amazing.
Stayed in March 2025
Reviewed: March 4, 2025
John
United StatesGreat place
Stayed in February 2025
Reviewed: February 25, 2025
Dana
United StatesVery Nice
Stayed in February 2025
Reviewed: February 17, 2025
Sharrett
United StatesCool spot by the ocean. Facilities make it so you don't have to leave the property if you don't want to.
Stayed in February 2025
Reviewed: February 11, 2025
Evelyn
United StatesRight on the beach with a wonderful pool
Stayed in February 2025
Reviewed: February 8, 2025
Stewart
United StatesCharging rooms extra $30 automatic for each night stay. Loose your $30 not credit back to your card. Your obligated to have to spend $30 extra each day.
Breakfast disappointing, pricy, location was fine.
Stayed in February 2025
Reviewed: February 6, 2025
Burgard
United StatesDid not realize hotel was also a residence inn as well as marriot. Breakfast buffet is for Residence Inn guests only.
The location is fantastic and hot tub and pool were clean and heated
Stayed in February 2025
Reviewed: February 5, 2025
Caryn
United Statesn/a
I loved that everything was easily accessible and close to my training destination
Stayed in February 2025
Reviewed: January 5, 2025
Bobbie
United StatesThe back parking lot has no lighting at all. It’s hard to see or park.
It’s a beautiful property. And we always look forward to staying here.
Stayed in January 2025
Reviewed: January 1, 2025
Keenan-wilson
United States30.00 upcharge to spend in their bistro . One lady to serve in bistro the whole hotel breakfast . Elevator broken . Dogs all over the place with carpeted floor . Strobe light above bed in smoke detector kept hubby up most of night .
Bed comfortable .
Stayed in January 2025
Reviewed: December 30, 2024
Karie
United StatesThe lobby staff was not very friendly towards us or our fur baby.
We did not eat breakfast, it was an additional cost.
Stayed in December 2024
Reviewed: December 30, 2024
Tina
United StatesThere was nothing that I didn’t like.
The location was wonderful. The hotel was very pretty. The staff were all very nice and helpful
Stayed in December 2024
Reviewed: December 26, 2024
Joy
United StatesI reserved this room for my daughter for her honeymoon. I initially asked the staff if they had a honeymoon care package and was told no. On my daughter's wedding day I asked to be permitted to the room to put something in there for my daughter and said how disappointed I was they didn't offer care packages. At that time I was told they did and they were able to accommodate. I asked staff at that time if they needed a credit card on file and was told no. I told them I didn't want my daughter or husband to have to pay for anything. I was told they wouldn't be. Upon check in, my son in law had to give them a card for essentials. They were charged 90.00 just to visit the bar and Starbucks in the lobby, although they paid at the bar and at Starbucks. This was a fee to use the services. Very disappointed.
The location was convenient. The room was beautiful.
Stayed in November 2024
Reviewed: December 24, 2024
Avery
United StatesExtra holding fees we were not made aware of before staying.
Very clean, very modern, incredibly accommodating
Stayed in December 2024
Reviewed: December 23, 2024
Erika
United StatesThe location is unmatched and the services offered at the hotel are wonderful.
Stayed in December 2024
Reviewed: December 4, 2024
Elizabeth
United StatesThe $30 per night destination fee on top of the hotel fee. Front desk said the fee could be used as a credit if I had dinner at the Marriott. So I had dinner. My receipt reflects that credit A few days later I noticed that they charged my credit card ( which they said they needed for an incidentals) for dinner instead of applying the credit that they said they would. I now will dispute the charge
Stayed in November 2024
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