Reviews of Courtyard by Marriott Detroit Pontiac/Auburn Hills This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3555 Centerpoint Parkway, Pontiac, MI 48341, United States
#1 of 3 hotels in Pontiac
Guests' ChoiceReview Score
Based on 81 hotel reviews
7.9Score breakdown
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Cleanliness
8.2
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Comfort
7.8
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Location
8.2
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Facilities
8.0
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Staff
8.8
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Value for money
7.9
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Reviewed: April 21, 2025
Julie
United States24 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The air conditioning unit was loud whenever it would kick on. Refrigerator did not keep items very cold and there didn’t seem to be any way to adjust it. No smart TV so we couldn’t stream shows through the TV from our phone and there was a charge for Wi-Fi.
Staff was very friendly upon check-in and checkout. Let us check in early. The bed was comfortable and the room seemed clean.
Stayed in April 2025
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Reviewed: April 1, 2025
Schulte
United States1 review9.0“Good value, great staff, but double check for cleanliness, and be prepared to drive.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
My only complaints would be the location, and a couple issues with cleanliness. There was gunk in the bathroom, particularly around the shower and toilet, which was kinda gross, and there was some stuff behind the beds pillow headboard. The location wasn't anything special, but it wasn't necessarily bad. It was surrounded by factories, and other hotels, so don't count on being within walking distance, or less than a 10 minute drive away from, any sort of store or restaurant. It wasn't in a bad area, and it wasn't loud or anything, there just isn't much in the immediate vicinity.
It's a good, affordable hotel. Awesome, helpful staff, comfortable beds, a nice pool, and a balcony! All kinds of good stuff. Overall, I was pretty satisfied. Despite the couple of complaints that I had, I'd stay here again.
Stayed in March 2025
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Reviewed: October 29, 2024
Darlene
United States7 Reviews1 helpful vote8.0“It was a short, quiet stay.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
.
The facility was quiet and clean.
Stayed in September 2024
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Reviewed: August 19, 2024
Kathie
United States2 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed - Hearing Accessible
- • Stayed 3 nights
The staff was excellent. Everyone had a smile on their face and a kind word to offer. I didnt need much but felt certain my request would be taken care of.
Stayed in August 2024
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Reviewed: August 12, 2024
Kim
United States9 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Booked a king room, but none was available when we arrived.
Staff was awesome. Very clean. Quiet. We would definitely stay again.
Stayed in August 2024
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Reviewed: July 13, 2024
Kate
Canada24 Reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
You had to request cleaning services
It was near an event I went to
Stayed in June 2024
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Reviewed: October 3, 2023
Kelly
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Room smelled of marijuana off and on throughout the night. Not sure where the smell was coming from
Location convenient lots of restaurants nearby
Stayed in October 2023
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Reviewed: September 11, 2023
Jiajia
Canada1 review7.0Good- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Property is fine.
Not enough staff. We were there for kids US fencing competition. We asked for a room with one queen bed and another sofa bed for kids. No bed sheet and pillows for the sofa bed and my husband called and was told no staff to deliver. Had to go down ourselves and picked up.
Stayed in September 2023
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Reviewed: August 21, 2023
Nicholas
United States1 review7.0“Overall the experience was good just a little inflated on price due to the Woodward Dream Cruise.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The room (414) had a mildew/musty smell. It was not horrible but it was definitely noticeable. The price of $600 for two nights seemed extremely high to me. Maybe because of Woodward dream cruise but felt more like a $150 per night hotel instead of the $300.
The location was good and the staff was excellent. I felt the hotel was clean and comfortable.
Stayed in August 2023
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Reviewed: August 12, 2023
John
United States1 review8.0Very Good- • Business trip
- • Family with young children
- • Double Room with Two Double Beds - Hearing Accessible
- • Stayed 1 night
Airconditioner did not cool quite enough. No breakfast was included. Room and staff were good
Stayed in August 2023
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Reviewed: May 16, 2023
William
United States3 Reviews7.0“enjoyed my stay and was conveniently located”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
bathroom and other areas need updating
everything
Stayed in April 2023
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Reviewed: May 9, 2023
Patty
Canada1 review8.0Very Good- • Leisure trip
- • Group
- • King Room with Sofa Bed
- • Stayed 2 nights
pillows
pool
Stayed in May 2023
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Reviewed: April 11, 2023
Jennifer
United States1 review7.0“Efficient”- • Business trip
- • Solo traveler
- • King Room with Sofa Bed - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
It served the purpose and parking was easy. The staff was nice and the room was clean. The overall property was a little dated but nothing too terrible.
Stayed in April 2023
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Reviewed: February 6, 2023
Julie
United States12 Reviews9.0“great hotel!!”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
the bed was horrible
the staff was exceptionally friendly and accommodating!! the breakfast was the best I have had in any hotel !!!
Stayed in February 2023
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Reviewed: August 22, 2022
Peggy
United States6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Are sliding glass door was messed up took him a day to fix it
Price and convenience.
Stayed in August 2022
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Reviewed: July 21, 2022
Scott
United States24 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Deluxe King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Cost for a week night
Very clean
Stayed in July 2022
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Reviewed: July 6, 2022
Ray
United States1 review7.0Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
The mattress was definitely worn and not super comfortable. The pool was very small.
Stayed in July 2022
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Reviewed: May 9, 2022
Michele
United States2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The room we were in had a difficult door to open.
Good central location to where we needed to go.
Stayed in May 2022
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Reviewed: March 17, 2025
Kimberly
United States2 Reviews4.0“Never again”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Uncomfortable pillows. Understaffed. I was charged for two rooms and I had one. It took a couple of weeks to get my money back. I had to throw a fit to get it. I'll never stay with their chain again. Everyone passed the buck. Ridiculous. The desk clerk acted like it's not big deal. It was just a hold. Be over in a couple days.No. Don't believe them. I honestly think she used a room for someone on my money. She was rude about it like I was wrong to want my money back. Definitely done.
I found it easily
Stayed in February 2025
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Reviewed: February 23, 2025
Tiffany
United States1 review10“Relaxing”- • Leisure trip
- • Solo traveler
- • Deluxe King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The staff was really friendly! The room was also really nice, and the welcome gift was too cute. Also, getting breakfast included was so worth it because it's from the restaurant.
Stayed in February 2025
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Reviewed: February 17, 2025
Kimberly
United States2 Reviews4.0“Last stay at any Marriott”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
The desk lady took a customer ahead of me who wanted pillows n things. There's no extra help for her to answer the phone or check customers in. She should have made her wait, but it's not a big deal. She did not tell me about the extra money for incidentals and argued with me the next day that she did. Idk. I was tired, so maybe I missed it. I usually don't miss conversations about money. They charged me twice. I'm disputing it. I want my money back.
The bed was comfy. The pillows were not.
Stayed in February 2025
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Reviewed: January 20, 2025
Jessica
United States3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was amazing, especially the young lady at the front desk.
Stayed in January 2025
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Reviewed: August 27, 2024
Khmya
United States8 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The staff were nice and helpful. The rooms were very spacious and updated. They allowed us to check in early which was very convenient and the check in process was easy. The room was very clean as well.
Stayed in July 2024
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Reviewed: August 20, 2024
David
United States2 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Staff were great. Room was clean
Stayed in August 2024
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