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  5. Reviews of Courtyard Foothill Ranch Irvine East/Lake Forest

Reviews of Courtyard Foothill Ranch Irvine East/Lake Forest This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27492 Portola Parkway, Foothill Ranch, CA 92610, United States

#1 of 4 hotels in Foothill Ranch

Guests' Choice

Review Score

Based on 83 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking is $15/day which I really don't get cuz it's a huge parking lot connected to several other businesses scattered throughout the business park & it was never full. Water pressure & temp a little tricky at morning peak times plus every time a housekeeping staffer was using the water next door to clean, it severely dipped the temp to cold throughout showering.

    Great front reception staff, very helpful. Rooms were clean and accommodating. Food availability was excellent, freshly prepared breakfast (not free) Evening happy hour was available with food options. Across the parking lot is a Starbucks (also served during breakfast at the hotel), Thai restaurant and many other options, also a few nail salons if you need a little pampering. I kept extending my stay & staff tried hard to accommodate. If you need anything from housekeeping they're very good at restocking coffee, towels etc. very pleasant ladies. Very safe for solo travelers.

    Stayed in February 2025

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 7 nights

    The staff member that provided us, road weary travelers, with a light meal upon our arrival was very nice. He was personable and professional and made us feel welcome.

    Stayed in December 2024

  • Reviewed: December 19, 2024

    8.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa bed was stylish but not comfortable for sleeping. We had to ask for bedding. Great place to stay

    Location was great. Appealing facility.

    Stayed in December 2024

  • Reviewed: November 11, 2024

    8.0
    A good stay. I think I will reserve again.
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 5 nights

    Distance to my work. 20 minutes drive each way.

    The staff at the front desk were excellent. They answered all my questions with a smiling face. It made my stay much more enjoyable.

    Stayed in November 2024

  • Reviewed: September 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    They have compliment coffee in room but no tea. When asked about it the hotel staff did give me some courtecy tea bags from thier snack bar where otherwise you gave to purchase them

    Stayed in September 2024

  • Reviewed: June 3, 2024

    8.0
    Nice, comfortable and clean hotel. With a very good breakfast.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    Be aware of a parking fee (currently) of $7.00. This is not included in the "Booking.com Price". But is listed under "Hotel Policies". A parking fee for this type hotel, in this type of location, with a huge parking area seems a bit excessive (a bit like a hidden fee). It is not like this hotel is located in some Downtown area, where parking is extremely limited.

    Very friendly and helpful staff. Nice pool area. Though, just a few more chaise lounges and table/chairs would be nice. Very good breakfast cafe with several cold & hot choices. Tasty breakfast burrito. Though, be aware that this is not a buffet style breakfast. Rather, one where you need to place an order for your breakfast. Not necessarily a negative, but it takes a little longer to get your food, as it needs to be prepared. It would be nice if, on the weekends, the cafe opened up at 6:30am, to accommodate those guests who have children that are in early sports tournaments. However, I did hear that they are flexible (will open a little earlier), if given notice of a big event, ahead of time.

    Stayed in June 2024

  • Reviewed: March 17, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    When we went into our room-there was a portable fan/heater on the floor-drying the carpet??!! No mention that we should expect this by the front desk personnel. Strange Slow & small elevators

    Location-close to shopping and sports facility for our volleyball tournament

    Stayed in March 2024

  • Reviewed: February 19, 2024

    8.0
    It was a very clean place to stay and I will definitely stay again
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The location

    Everything inside the hotel was very well kept and staff was very welcoming

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Had alot of ammenities and a nice Bar area - excellent restaurants in walking distance
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights

    pull out couch only slept one - not 2 as indicated online

    Great location to my family and sights

    Stayed in January 2024

  • Reviewed: November 14, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Comfortable

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    Way comfortable just forgot to buy water downstairs before I went to sleep.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No complimentary water in the room. Bartender downstairs made a horrible Long Island and my husband said his margarita was not good either.

    Stayed in October 2023

  • Reviewed: July 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    To much money

    Location and staff

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    location and staff

    Stayed in June 2023

  • Reviewed: March 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to say

    Nothing to say

    Stayed in February 2023

  • Reviewed: August 22, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    without house keeping, 2 nights were inconvenient.

    Good location & clean.

    Stayed in August 2022

  • Reviewed: November 18, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Checked in online and it said they would message when the room was available. By 9pm I still didn’t receive a message so I went to the front desk anyway! 9pm is ridiculous to check in. No bedding available, had to sleep on a bare mattress!!! We were just exhausted by this point and had no energy to look for another hotel with bedding!!

    The morning staff seamed understandable. They did listen when I explained to that I didn’t get to check into my room until after 9 PM and there was no bedding available in my room as well.

    Stayed in November 2024

  • Reviewed: September 4, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    No microwave in room Was there for a week had to go to front desk to warm up food daily.Very inconvenience.

    quiet

    Stayed in September 2024

  • Reviewed: August 5, 2024

    5.0
    Disappointed, will not stay here in the future.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Elevator at our end of the building was not functioning forcing a long walk or stairs. Stair exit did not allow departure at the front of the building. Forcing another long walk. Had to ask three times for the toilet in our room to be cleaned. No shuttle service to nearby airport. Bar/ restaurant closed during normal business hours.

    No breakfast 😢 which should be offered free with the price of a night's stay in this price range.

    Stayed in August 2024

  • Reviewed: June 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great!

    Stayed in June 2024

  • Reviewed: April 8, 2024

    10
    Exceptional
    • Business trip
    • Group
    • King Room with Sofa Bed
    • Stayed 1 night

    the tubs was small the hot tub looked dirty and wasn't warm enough and the pool was not heated like I was told.

    bed was company.

    Stayed in April 2024

  • Reviewed: January 5, 2024

    10
    If I have need to travel to this area again, this will be likely housing selection.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    Restaurant was a bit pricey for traditional fare, but food was prepared and served well.

    All good as you would expect from the brand and location. No complaints.

    Stayed in October 2023

  • Reviewed: December 18, 2023

    10
    Solid room, pretty Mountain View and walkable dining options.
    • Business trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Charge for parking and lot backs up to several other businesses - just seems like a scam to milk people for more money. Complimentary bottle of water would also be nice but you CAN refill in the gym.

    Clean, easy early checkin upon arrival, staff was. Wry helpful

    Stayed in December 2023

  • Reviewed: October 24, 2023

    10
    Enjoyable stay at Foothill Ranch
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights

    We had a very nice stay. Was easy to get to the places we needed to go and a Thai restaurant nearby was a bonus.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    1.0
    Underperformed
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    Poor chamber service. Ran out of toilet paper. Had to ask for a chair replacement. The refrigerator was barely cold.

    Location

    Stayed in October 2023

Showing 1 - 25

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