1670 James Avenue, Miami Beach, FL 33139, United States
#165 of 219 hotels in Miami Beach
Guests' ChoiceBased on 411 hotel reviews
7.3Cleanliness
7.4
Comfort
7.5
Location
9.2
Facilities
7.0
Staff
8.6
Value for money
7.3
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Lewis
United StatesThat there was no microwave in the room.
Love the location, hospitality and comfort. Also great staff.
Stayed in April 2024
Reviewed: April 29, 2024
Tracey
United StatesChairs at the pool.
Great location, staff was helpful, very clean..
Stayed in April 2024
Reviewed: April 27, 2024
Maj
SloveniaReally worn out rooms.
Location.
Stayed in April 2024
Reviewed: April 18, 2024
Barbara
United Stateslocation
Stayed in April 2024
Reviewed: April 15, 2024
Thomas
Italycleaning and maintenance.
Stayed in April 2024
Reviewed: April 11, 2024
Jestin
United StatesClose to beach
Stayed in April 2024
Reviewed: April 5, 2024
Tracey
United StatesClose to beach and restaurants and tours.
Stayed in April 2024
Reviewed: April 4, 2024
Elizabeth
FranceOnly thing was that our room was just off the reception so when people talking loudly late or v early in the am it was a bit noisy…
Lovely staff
Stayed in February 2024
Reviewed: April 4, 2024
Hakeem
United StatesWe got there a little early so the room wasn’t ready, check in was at 4 so we went away and came back about 3:50 they told us room still not ready we waited 15 more minutes then was told it’s ready when we went upstairs and open the door housekeeping is still inside cleaning
Stayed in April 2024
Reviewed: March 31, 2024
Nina
United StatesHotel badly needs renovation, especially bathroom with rusty mirrors and cracks everywhere, stained carpets - everything screams for RENOVATION!
Location is great and staff was friendly
Stayed in March 2024
Reviewed: March 29, 2024
Marvin
United StatesI like everything
What I liked most is that it was always clean and also the pool.
Stayed in March 2024
Reviewed: March 25, 2024
Sheila
United StatesWe were substituted a lower value room and told we were getting a credit still waiting for it.
Stayed in March 2024
Reviewed: March 24, 2024
Hess
United StatesComplete scam from what they show online. I’ll attach the photos. But the rooms look completely different it’s funny. And the parking guy across the street made up the parking price off the top of his head 😂
The bed was comfy and the staff nice.
Stayed in March 2024
Reviewed: March 13, 2024
Ness
United StatesThe hotel had a rank smell. They gave me a room close to the elevator which i heard running all night long. The towels were hard. The pool was dirty, it had a lot of leaves in it and the area was not clean. The hotel did not have a microwave but they let me use the restaurants microwave, however the restaurant’s staff was snarky and acted as if they didn’t want me to use it; as well as acting like they didn’t want to give me lemons and use with my canned sprite for 9.37. The hotel staff would not let me change the room, stating that it was too late. The hotel staff’s attitude was cynical and their tone was irreverent.
The location was close to the shopping area on Lincoln Rd.
Stayed in March 2024
Reviewed: March 13, 2024
Dainora
United StatesIn the room I found dirty pillow cases that were left on the ottoman near the bed, there was no soap bar, no cup or a glass, no coffee maker (I had my own coffee and tea and could not even get hot water to make it in the room for $ 180 per night! :( The safe was NOT WORKING in my room #606. I also booked double full-size-bed room, I have it in my email confirmation, and I was given a queen size single bed (my queen size is much much bigger at home, so these beds are actually so small in this hotel!) and complained about it at the front desk, they said that from booking.com they received the order for a single queen size bed. I believe that I am in title of getting some reimbursement because when I was booking this room, the options were single king size bed or double full-size beds. I booked a double full-size bed room, and I was given a smaller room than I paid for. I'd like someone to get back to me about it. My email is trongaled@gmail.com, and my phone number is 630 205 9328. Thank you!
Location was good, comfortable bed.
Stayed in March 2024
Reviewed: March 11, 2024
Olivia
United KingdomThe place was filthy
Nothing
Stayed in March 2024
Reviewed: February 26, 2024
Sarunas
LithuaniaStrange chrged -200usd!-waiting return my deposit-THANKS!
Amazing stay!-but strange charged-200 usd,waiting return my deposit!
Stayed in February 2024
Reviewed: February 25, 2024
Megan
United StatesBed was terrible, all the springs broken, and would sink. The bathroom was so small that I had to sit sideways on the toilet, and the shower in a camper is larger than this shower. The shower had a lot of mold as well.
Location was great and staff were very helpful.
Stayed in February 2024
Reviewed: February 7, 2024
Grant
CanadaThe rooms looked nothing like the pics!
Location was amazing!!!
Stayed in February 2024
Reviewed: January 23, 2024
Aava268
Antigua & BarbudaThey did not advise that they no longer accommodated shuttle service to the cruise port. The room was not as shown.
Stayed in January 2024
Reviewed: November 4, 2023
Jessica
ColombiaThank you for everything! We love the location, service and prices. Our room was spacious and clean.
Stayed in November 2023
Reviewed: October 31, 2023
Joao
United Statesthey didn't have the room I booked, they don't have the appliances listed on the suite (coffee maker, dishwasher, toaster), property is very poorly maintained, room service didn't show up any day (no changing towels, making the bed or anything)
location
Stayed in October 2023
Reviewed: October 30, 2023
Piotr
Polandnice pool, large rooms, location in the heart of Miami Beach, quiet surroundings
nice pool
Stayed in August 2023
Reviewed: October 10, 2023
Christina
United StatesThe hotel was not clean. The tub was full of rust! The refrigerator was rusty . Just old and unsanitary.
N/a
Stayed in October 2023
Reviewed: September 22, 2023
Adolfo
Puerto RicoFacilities & rooms. looks old
Proximity to convention center
Stayed in September 2023
Canyamel, Spain
Valencia, Spain
Talca, Chile
Bacolod, Philippines
Novigrad Istria, Croatia
Lucca, Italy
Biograd na Moru, Croatia
Albufeira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content