I recently had the pleasure of staying at the Crockfords Resort at Resorts World, and it truly exceeded all of my expectations. From the moment I arrived, I was greeted with exceptional service that set the tone for the entire experience. The staff were incredibly professional, friendly, and attentive, ensuring that every need was met promptly. The apartment was absolutely stunning, with a luxurious design and state-of-the-art amenities. It was spacious, beautifully furnished, and impeccably clean. I especially appreciated the thoughtful touches, such as high-end toiletries, a fully equipped kitchen. I loved the whole experience and can’t wait to return!

Stayed in March 2025

So, one thing that was quite off putting was the "free play" given in the casino. That system is a disaster and you can tell it's meant to frustrate the guests so they just abandon trying to use it. The cashiers where you get the cards do not give proper instructions and I had to go back to them 5 times due to card issues with both of our cards. Each time they would give one more piece of info (such as OH you cannot play any of the jackpot slots, or you have to put money in first to activate it, or one time it was you have to put more money if it isn't giving you the option to load the money, or one time I see no play on your card (when I had pumped money in while the card was in and still couldn't load the free $25). This just seemed so juvenile for a high end hotel/casino to frustrate the guests with this nonsense. No other casino has these issues or craziness with their free play card functionality and their staff are all extremely helpful. I feel Resorts World failed miserably in this area. The other thing that I just found interesting considering we were at the Bellagio at this exact same time last year for our wedding anniversary and they went all out to recognize our celebration with a bottle of champagne and even upgraded us to one of the 2000sf suites directly center overlooking the fountains. While that was a fabulous surprise, obviously that isn't expected. However, this year, we were celebrating two friends birthdays that we were meeting there and our wedding anniversary and we were just surprised there was no acknowledgement whatsoever even though it was also mentioned at booking as the booking info asks if you are celebrating anything. I found it even more ironic that the manager checking us in (super nice and pleasant), but he went on and on about loving love and how he was a wedding planner etc and yet still nothing, At this price point, it goes a long way to acknowledge these celebrations of your guests. It is...

The hotel is very nice. The Crockfords lobby is gorgeous. The room view from our 62nd floor was amazing. The room itself was very nice. The bathroom is nice, with a good shower. the robes were very comfy. good lighting and mirrors. The beds are very comfortable. The sky bar on the 66th floor was stunning. We enjoyed several of the restaurants and bars. Love the food court options that was a nice thing when on a schedule.

Stayed in March 2025

Would have loved to stay an extra day. Would be nice if locals got a comp day every once in a while.

Front Desk was friendly, courteous, and professional. Made me feel welcomed. Always 5-Star service from Valet to Room Service.

Stayed in February 2025

Coffee

Very well kept and great staff. Room was spacious.

Stayed in January 2025

We love everything 💕

Is super clean:) and great location.

Stayed in December 2024

I liked everything

The property wonderful clean and the rooms are unbelievable.The staff is very knowledgeable and helpful.

Stayed in December 2024

Our check in experience was lacking. We are 3 parties (2 suite rooms and 1 king room). A lady named Saba checked us in, not friendly, a bit reserved and a tinge of attitude. I thought she was a trainee and was still learning. She didn't offer any info on the hotel, did not walk us to the elevator or offer water, celebratory champagne (we were there to celebrate my brother in law's 50th bday). I've stayed in this property 2-3 times before. In the past, we were offered fruit infused water, bottled water, etc...I only learned about the celebratory champagne, etc..when I was asked if my party was offered this during check in and I saw her offer it to another patron and walk them to the elevator while I was checking out. I also had a gift card that I tried to apply to the room total and that took way too long to process. It was their own gift card so all employees, especially front desk staff should be trained on how to apply/process the payments.

Crockfords is one of the better value hotels on the Strip. I have stayed here 2-3 times now. It is nice and quiet, right on the strip but you don't have the noise or smokiness of other hotels. The building, rooms are new, decent sized, nice amenities. The price point is not bad for the room types and downstairs is the casino with many options for dining. It's also great for family gatherings as some may prefer to stay at the Hilton or Conrad. They are all inter connected so you can meet in the middle. Christina Hernandez at the Concierge desk is AMAZING. So lovely and wonderful helping me to arrange some in room amenities for a birthday surprise

Stayed in December 2024

The location is a little further up the strip towards downtown. But with Fountainblu opening as well the area in improving.

One of the most beautiful hotels in Las Vegas, staff ate fantastic and very friendly 😀

Stayed in December 2024

That the restaurant charged me for small birthday dessert that I didn’t order. It was marked on reservation when asked if we are celebrating something. But I never asked for it or ordered it.

Everything was wonderful! What stands out the most is the impeccable service. Everyone that we encountered from cleaning , check-in, concierge, doormen, restaurant staff, to spa attendees is amazing and very helpful and friendly.

Stayed in December 2024

The smokers…lol.

It was first class everything.

Stayed in October 2024

The hotel is very beautiful. The staff was amazing. Zero complaints very luxurious stay.

Stayed in October 2024

It’s like a maze and at first hard to navigate until you get used to it.

It was very clean and quiet which is a nice break from most properties on the strip.

Stayed in October 2024

N/A

Friendly staff and clean property.

Stayed in July 2024

Fabulous hotel - great location, good atmosphere and stylish. Not as busy as the other hotel casinos and Crockford has more exclusive prove check and floors.

Stayed in May 2024

the non access to different floors.. when traveling with a large group very cumbersome not to be able to go between floors.

Stayed in May 2024

That I was charged for the in-room bar that I certainly didn't use

Everything was Excellent

Stayed in May 2024

Crockfords was a great place to stay. The rooms were clean large with comfy bed. Enjoyed the view, the turn down service and access to the Crockfords pool area.

Stayed in May 2024

The $50 charge for late check out.

This property is exceptional!!! Good job, Hilton.

Stayed in May 2024

The perfume pumped through the property. It had me sneezing and left me feeling nauseous. Also that the automatic doors weren't working.

Stayed in May 2024

I didn't like the cigarette smoke but i chose not to socialize in the indoor areas that permitted smoking .

I appreciated how clean the property was and how accommodating the staff was. I like that the taxis were available and how responsive everyone was. The property was well maintained.

Stayed in May 2024

Smoky casino was bad

More tasteful than other Vegas hotels

Stayed in February 2024

At the end of the strip so had to do a little more walking.

Quiet, clean, boutique feel which is a rarity for a hotel on the strip.

Stayed in February 2024

Everything…the view, the suite we were upgraded to, the cleanliness, Randy’s Donuts!!

Stayed in February 2024

I found absolutely no problems with the property. It’s perfectly executed, and we were able to move out with ease.

Everything was super clean, the staff was accommodating and very kind and welcoming.

Stayed in February 2024