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Reviews of Crown Lake Resort & Spa

1530 Ivory Lane, Horseshoe Bend, AR 72512, United States

#1 of 2 hotels in Horseshoe Bend

Guests' Choice

Review Score

Based on 129 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.3

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 3 nights

    The whole trip was very relaxing and not too far from home. The rooms were neat and clean and housed all of our family adequately. Our boys got to fish and our girls and kiddos got to play and relax!

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Great Family time
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse
    • Stayed 2 nights
    • Submitted from a mobile device

    Activities closed to early

    So many activities for the kids

    Stayed in March 2025

  • Reviewed: March 30, 2025

    9.0
    Great resort bad restaurant
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    We ate at the only restaurant at the resort,Pappas Dicks pizza. They made one of our pizzas wrong as we had ordered a simple two toping for the kids. They did not correct it but simply brought us a spoon to "scoop" off the topings we didn't order. We have children, and this pizza was ordered for them. My daughter tasted it and wouldn't eat it. I had to order her a grilled cheese sandwich. She was upset as she had to watch everyone else eat while they made her food. My older daughter didn't want to be rude and ate one slice where she could usually eat a whole small pizza by herself. I tasted the pizza that was incorrectly made, and it tasted horrible. We ended up only eating one slice. Our bill was over $75.00 for 3 soda, 2 small pizzas, a water, and a grilled cheese sandwich. My husband and I had one shot from the bar. When I paid the bills, I asked for the incorrect pizza to be removed from our ticket, and the manager informed me that she had already given us a discount. After inspecting the bill, this discount was a whole $2 off our bill. I told the manager that was unacceptable. She apologized yet did not take the pizza off, saying she couldn't do so. We will never eat at the resort again. $100 for a meal that was made incorrect, and that wasn't even fixed is ridiculous.

    The location and the cabins we stayed in were very clean and comfortable. All the staff we encountered were polite and professional. The lake views were very relaxing and peaceful.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    9.0
    A comfortable place to relax and have some family fun:)
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot water heater for our unit wasn’t big enough for the needs of a family of 3. I couldn’t use the bathtub because there wasn’t enough hot water to fill the tub. The fixtures and furnishings were dated- although clean considering. The main bedroom needs more substantial curtains. The blinds failed to block the neighbors floodlight when they turned it on at 12am. Wi-fi was spotty. The hot tub was down for maintenance during our stay as well:(

    Lovely view, fun things to do, great pizza onsite. Comfortable bed. Spacious apartment. Well appointed kitchen in our unit. Very clean.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    Went for a wknd getaway
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved the cabin and everything about this place

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    Lovely and clean grounds.
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 2 nights

    I did not like that the apartments had only a door knob lock and no dead bolt. Horseshoe Bend does not have good cell service signal we stayed in SOS mode the whole time except when we were at our apartment. There is no gas station in the area so you have to go about 8 miles out to fill up. Not a lot of things or families to do outside of the resort. Very secluded area, but if you want to do some shopping and exploring you will be driving about 30 minutes at least to get there.

    The apartment was so much nicer than we expected it to be. It was very clean. The concierge were very kind and accommodating from the moment we arrived until the moment we checked out. They helped me to find some fun things for my family to do. There is an on site restaurant called Papa Dicks. The night we went there was live music and the food was fantastic. If we visit again, I think it will be when it's warmer!

    Stayed in March 2025

  • Reviewed: November 23, 2024

    9.0
    Really beautiful property with great staff.
    • Solo traveler
    • Apartment with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    I’ve become accustomed to having coffee in room with hotels and bnb’s. I did bring some instant because I just do, but a heads up that there is no coffee in the apt would be good!

    Large rooms. Clean, comfortable.

    Stayed in November 2024

  • Reviewed: September 4, 2024

    10
    The perfect stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, fun, relaxing

    Stayed in September 2024

  • Reviewed: August 30, 2024

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Jacuzzi tub didn't work. Pillows, too stiff.

    The view

    Stayed in August 2024

  • Reviewed: August 16, 2024

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2024

  • Reviewed: August 9, 2024

    10
    Best place ever!! Will be back an will be staying longer!! We was celebrating my fiancés birthday
    • Leisure trip
    • Travelers with friends
    • Apartment with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn’t dislike anything!!

    The staff was friendly and there was this guy that worked there can’t remember his name so we called him Wisconsin. He worked on the water sprinklers and watered the grass. He was very friendly and a hard worker! We enjoyed talking to him when he was bye our cabin!

    Stayed in August 2024

  • Reviewed: August 1, 2024

    9.0
    Just what my family and I needed
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    Scorpion in my room (although staff did come get it for me)

    Beautiful location, easy to access outdoor activities

    Stayed in July 2024

  • Reviewed: July 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    It's my favorite vacation spot. It's the 2nd time to book this year and plan to book again soon! It's family oriented and full of fun!

    Stayed in July 2024

  • Reviewed: July 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Absolutely everything! Crown Lake Resort is my favorite spot! It's full of fun. The staff go up and above to make you welcome. Everything is well kept and clean. The activities are always fun. It's peaceful and very relaxing. Plus, there's no mosquitoes, which is a win-win for me! This is the 2nd time I have booked this year, and I plan to book again very soon!

    Stayed in July 2024

  • Reviewed: July 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse
    • Stayed 7 nights
    • Submitted from a mobile device

    I think it would be great if each unit had a BBQ grill. I had a great upper and lower condo on the end but grills were further down from unit. Out toilet on upper level condo required plunging every now and then but even with these dislikes I would recommend this resort to others.

    Beautiful scenery and very relaxing. Facilities were extremely clean. Had a lot of activities for the kids. Staff friendly.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    10
    All in all we enjoyed our stay, you would be hard pressed to find anything as nice in the area!
    • Couple
    • Apartment with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    Faucets at all sinks and shower could be upgraded, higher elongated toilets would be nice!

    Was pleasantly surprised, nice like having a place like an apartment !

    Stayed in July 2024

  • Reviewed: July 6, 2024

    10
    We absolutely love this place and will continue to come back.
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 6 nights
    • Submitted from a mobile device

    The pull out couch

    I love this resort! Once you get groceries you do not have to leave for entertainment everything is right there on the resort. They held activities in the evening time as well like a magic show, bonfire & s’mores, bingo.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    8.0
    We had fun! Would definitely recommend for family getaway!
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t a television in the bedroom! We didn’t have WiFi the first night and there was no one available to fix it. Everything shuts down super early and many of the “amenities” cost extra. Closest town with gas stations and restaurants is 12 miles away!

    It was very clean and functional. We even had a washing machine and dryer in the cabin. Very spacious. Lots of wild life and beautiful property! The Sandy beach and lake were peaceful. Most of the staff were super friendly and helpful.

    Stayed in June 2024

  • Reviewed: June 24, 2024

    8.0
    It was a nice weekend getaway overall. I will go again, but I will take my own can of ant spray.
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights

    Ants....... I had to tell Mary at the desk that our cabin had ants on Friday night. They were on the counter, stove, sink, and some by the front door. She said the exterminator had been on the property at some time that week but probably skipped our cabin since there were so many to do. I was thinking since she took my phone number that I would get a call to tell me that they went in cabin to spray a can of Ortho Home Defense to get rid of them. I never did hear from them. When I woke up Sunday morning, the ants were worse. They were in groupings on the floor. They were even in the bathroom Sunday morning. I told a different lady at checkout about it again. Some of my visiting family went to the indoor pool and whirlpool. They mentioned that it wasn't really cleaned that well.

    The staff was friendly and helpful. The resort was close to several shopping places so didn't have to drive the extra 20 mins to get some essentials. Having a restaurant on the premises was a bonus. They had docks on the property so you could pull your boat/jet skis up to instead of going back to the marina.

    Stayed in June 2024

  • Reviewed: June 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Apartment with Lake View
    • Stayed 5 nights
    • Submitted from a mobile device

    Hard to get to don't follow Google maps

    Had a great time lots to do but still comfortable

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    Piece of Paradise
    • Leisure trip
    • Couple
    • Apartment with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed seemed a tad small for a queen but I could have been mistaken on the size too.

    The staff is very friendly and the area is gorgeous! To be a small rural area, this place has something special. I don't know what I was expecting honestly, but this place is breathtaking. If you're wanting rest and relaxation, with breathtaking views and friendly conversations, this is the place to go!

    Stayed in June 2024

  • Reviewed: June 1, 2024

    10
    Best Vacation Spot
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    That we had to leave

    I loved everything about Crown Lake Resort! It was an absolute blast! While we were there, we were under a tornado WARNING. Right away, the staff had the door unlocked to the Club House so we could go to the basement. The storm lasted from 4:30-6:30, by 7:00 staff was working cleaning up damage that the winds caused. It goes to show how much time they put into this place. It is by far my favorite vacation place. We will be going back soon!

    Stayed in May 2024

  • Reviewed: May 30, 2024

    9.0
    It was an enjoyable family time with things to do for all ages.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Chalet
    • Stayed 5 nights
    • Submitted from a mobile device

    Our kids had a hard time getting a time for the aquatic center at lake the first two days. It was hard to book as phone calls were not answered the number either and calls were not returned when messages were left, Act of god events effected the last two days which was not centers fault but more communication would have been appreciated.

    The amenities included added a nice touch to helping kids enjoy without driving significant miles to find activities. We utilized pickleball, mini golf, kayaks, paddle boards and canoes. These added bonuses make it a little different than a typical Vrbo. Beds were also extremely comfortable and everyone a little space of their own.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 7 nights
    • Submitted from a mobile device

    Quietness

    Stayed in May 2024

Showing 1 - 25

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