There wasn't really breakfast and we found a bug on the bed. The next day, my husband had bites all over his back. When we reached out with a photo, they never replied.

I liked the price, appearance, location, and nice lobby.

Stayed in March 2025

The smoke alarm in my room was completely inoperable!! The battery was completely dead. Even with holding the test button!

They accommodated me with my late check in!!

Stayed in March 2025

No elevator

Stayed in February 2025

You advertise breakfast then give the breakfast don’t give the excuse the truck broke down it hasn’t come in it’s getting a little old also I want to know why I was charged up deposit for pets and then a cleaning deposit on top of that I thought that’s what the deposit was for And then the price of the room was jacked up because of the state wrestling tournaments we’re in town do you need her to get anybody for that in that place so you add another $35 to the bill unreal

Breakfast there was no breakfast They kept saying the truck didn’t come in well if you look back on recent reviews that truck must’ve been broken down because for months, you have not serve breakfast and if there was anything like cereal, it was so stale it’s a wonder it didn’t have bugs in it. Very Bad customer service.

Stayed in February 2025

The fact that the noise level in the back was very disruptive.I know the staff was aware because you would see them walking through the hallsi

Stayed in January 2025

Staff barley spoke English breakfast was kinda bad

Ok to stay overnight

Stayed in January 2025

There was black mold in my room

The pool

Stayed in November 2024

Room smelled of cigarettes, sink face was falling off, VERY scratchy Towels, loud location, people were talking outside our window ALL NIGHT. Tapping, knocking, it was not conducive to two toddlers sleeping.

Available, price.

Stayed in September 2024

Hotel was outdated and bedding was not clean.

Staff was friendly

Stayed in September 2024

Stains on bedding The room smelled terrible Barely any soap or towels provided for 4 adults

Affordable. Staff was helpful and friendly

Stayed in September 2024

Not very clean!! Beds were not comfortable. Breakfast wasn’t served till 7:30-9, not much out which is fine but it would have been nice to have it start earlier. Didn’t seem like it was too much stuff that required a lot of attention so help the customer out.

Location

Stayed in August 2024

Was kinda sketchy. Not the most desirable people around. Lots of police presence.

Was very clean and friendly.

Stayed in August 2024

Service could’ve been friendlier. The hallways smelled like cat pee and the toilet wasn’t fully bolted down

The location

Stayed in July 2024

No room service even though I was there 5 days. Card readers on doors seemed to malfunction every day. Breakfast is not a good value.

Location and price

Stayed in July 2024

It didn’t smell clean. Very limited breakfast choices.

Pool was great!! Staff was friendly!!

Stayed in July 2024

Everything was dated. Small crammed rooms. Chair in our room had tears. The sheets were clean but stained. No cups, no personal coffee maker, no ice bucket. No soaps. One hand towel. Two towels in a room that sleeps 4. No extra roll of toilet paper. People begging for money outside while we waited for our Uber. Overall not worth the $219.00 a night.

Location

Stayed in June 2024

The smell, the cleaniness, it's old and smelly, the staff hardly at front desk. They charge a deposit fee.

Location

Stayed in June 2024

We only got two skimpy bath towels, one hand towel, and one washcloth. There were no facial tissues or cups in the room.

The bed was very comfortable. It was easy to get to and in walking distance of a few restaurants.

Stayed in May 2024

The toilet wasn’t fully attached to the floor, shifted under weight. The door handle wasn’t installed completely into the door. Was only one roll of toilet paper available, and there was an 75% used roll already out. Otherwise, everything else was fine.

I only stayed for a night, so there wasn’t a lot to go off of. I liked how quiet things were, we could control the temperature of our room, and that the check out and check in process was easy to do.

Stayed in May 2024

Check in wasn’t as smooth as I thought it could be considering I prepaid for my room months in advance. They charged me again at check in and they had to refund me. Got charged a deposit (which is fine) but had another random charge late at night (around midnight) for a small amount and wasn’t sure what it was for (unsure if it’ll drop off or not at this time, we did not make any extra purchases with the hotel). My friend said the hot water was inconsistent. We couldn’t find our tv remote in the room so couldn’t use the tv. The pillows on my bed were very small, not like normal rectangular pillows more like the size of square accent pillows. Enough towels in the unit to accommodate one person.

It was in a convenient location if you’re attending an event at the Val Air Ballroom which is about a mile away. Beds were relatively comfortable. Parking lot was well lit. Cold A/C in room.

Stayed in May 2024

Mold on the bathtub/shower I am allergic to so I couldn't use the shower at all. Garbage can had garbage in it from previous guest or employees.

It was pretty quiet this vist.

Stayed in March 2024

The room was old and dated

Price and location

Stayed in February 2024

Even though I had paid in advance, staff tried to ask for another credit card. They have many comments on their website with complaints of customers who have been double charged, and they have not corrected this "error" which I believe is an intentional scam. Breakfast items were almost non-existent. Horrible coffee, cold biscuits & gravy, waffles not working, no fruit, yogurt, milk, or anything. You can eat cold cereal and bread & butter.

Quality of the room, bed, shower was very nice. Free HBO and TV channels was a great surprise.

Stayed in November 2023

1/4 roll of TP no spare roll, no tissue. Fresh fruit yogurt more variety of healthy breakfast options would have been nice

3 days sleeping in a chair at the hospital it was the night of sleep in a bed I needed, was too exhausted to get dressed again to go get the things I needed from the desk

Stayed in September 2023