If the hotel can provide bottle of water, shower cap will be better. the hot water is not hot in the evening, though I wait it to turn hot a long time, it is still just warm.

Stayed in January 2023

We loved the fact that we could walk to all historic sites from our hotel. It was just a couple of blocks to the Liberty Bell, Congress Hall, etc., and we felt safe walking there. It was also ideal to have parking right beside the hotel with "in and out" privileges, as we met friends for dinner in a Philadelphia suburb one night during our stay. I also appreciated the additional security to get into the building and the added security to get onto individual floors once you were inside the hotel.

Stayed in December 2022

Furnishings are older. No USB ports in rooms.

Location, near to Temple Hospital. On site parking, good security. Good breakfast and helpful staff.

Stayed in December 2022

Location. Nice fireplace in lobby makes it very warm and inviting.

Stayed in December 2022

Parking is an extra charge of around $30 per night. The room rate is already expensive so would have liked if parking was included. The bathroom was ok. It was clean so I was content, but nothing fancy as compared to other holiday inn express hotels I've stayed at. I wasn't a fan of the breakfast. I felt it was really limited also compared to the other holiday inn locations. I also experienced a lot of highway noise at night which prevented me from sleeping in addition to the uncomfortable bed.

The location of the hotel is perfect. It was very accessible to the main attractions like the liberty bell and reading terminal market. I was amazed to see how close the location is to the pier - walking distance. The bridge looks beautiful at night, and I enjoyed walking around. The room was very clean and a decent size with a fridge. The staff was also very kind and the interior of the hotel is pretty big, well maintained and beautiful.

Stayed in November 2022

It was very strange that they asked for a deposit when I checked in. I had already paid my 2 night stay, but they authorized my card for 100 USD. I have travelled a lot, in many places around the world, and this is the first time I experienced something like this. I guess the money will return to my card in a week or so. I didn't like that in the breakfast the plates and the utensils were all single use ones, so everybody was throwing them away when they were done. Why were we creating so much garbage? Also, although the location was good, I didn't feel very safe returning on foot at night and I used taxis.

The room was fine, there was a coffee machine and also some coffee capsules were available. The location was nice and close to the city center.

Stayed in November 2022

The only pain point is having to pay for parking. Paying $200+ for one night is a lot of money, so the extra $30 fee to be able to park there is a little much. Love this property, so the parking fee is the only downside.

The location to several music venues near Old City is always nice! Having the bridge as a backdrop creates gorgeous views as well.

Stayed in November 2022

nothing

location

Stayed in November 2022

Staff was awesome.

Stayed in November 2022

The price was a bit high. For breakfast, there were no vegan options.

The property was very clean. They had a great breakfast. The room was a great size.

Stayed in November 2022

The price for 2 nights was a little expensive

It was clean. I liked being able to park in a parking lot.

Stayed in November 2022

unfortunately we had a room with only one bed, really needed two, but we made it work. Still comfortable.

loved the location!! Close to everything. Great view, lots of security, free and convenient parking, the free breakfast was great, the elevators were fast

Stayed in October 2022

Promised a wonderful river view by Booking.com but provided with trees and road view by the hotel. We even got free noisy sound of cars from our room on second floor. Brought this issue up to the front desk but no action was taken. Again, the staff "promised" he will check for us but nothing changed.

Comfortable bed, clean room and breakfast.

Stayed in October 2022

The front desk staff was incredibly friendly and helpful. Our needs were well taken care of. We felt safe and comfortable. The location was great.

Stayed in October 2022

The noise from traffic on the streets. Was nothing hotel had any control over.

Close to places we wanted to visit. Even though we had to pay for parking the lot was close, parked your car yourself and you could go in and out as often as you wanted.

Stayed in September 2022

I did not like the pillows ,to soft for me but my spouse did. Had cheese omelets, should have been a choice without cheese. The biscuits were hard, the gravy was good had to put on toast.

Checking in/out. the location to Lincoln Financial Field. room was clean, view was great, we had a river view. the breakfast was good, bacon and the gravy. I like the use of key card going in/out and into the rooms/elevator.

Stayed in September 2022

only after confirming my reservation did the hotel tell me it was $30 a day. That’s a fair price but in the past, parking was free.

great breakfast, good location.

Stayed in September 2022

The bed and pillows had like a moldy odor

The location is good. Close to most popular places. Breakfast was so good.

Stayed in September 2022

I was not happy about being forced to have to pay for parking.

It was very clean.

Stayed in August 2022

clean good breakfast great staff

Stayed in August 2022

Convenient spot between sports stadiums & Center City

Stayed in August 2022

Negative was being told that parking was an additional 30-35.00.

Stayed in August 2022

A bit outdated.

The location was great! Breakfast was good.

Stayed in August 2022

Some trouble checking in since last name in registration was not correct when used 2 first names.

Great location due to a passport office close by

Stayed in August 2022

location, parking

location

Stayed in July 2022