The heat didn’t work in the room. I called the front desk a dozen times with no answer. One of the lamps was broken and there were no numbers on the telephone. The pool deck was filthy (gum, trash, dirty towels), there were no pool towels, and the hot tub smelled like algae.

The room and bathroom were clean. The beds and pillows were comfortable. The shower pressure was great.

Stayed in November 2023

The room was outdated. The beds gave us very bad back pain while we stayed. The bathroom had serious mold and no ventilation while taking a shower. Our whole was humid and steamy during our stay.

easy location.

Stayed in November 2023

We found bugs in our room. The in restaurant and breakfast is too expensive. And when they switched our rooms due to finding the bugs, the room we were switched to was even worse. All floors but 2nd and 1st were missing ice machines. I will never stay in a Double Tree again.

When you walk into the building the lobby looks brand new. There is a restaurant on site. There is a pool and a hottub. The front desk clergy were very nice.

Stayed in October 2023

The people at the front desk. And the room was very

The pool

Stayed in October 2023

Close to the venue of the wedding we were attending.

Stayed in September 2023

There was a baby roach in the bathroom when I woke up on my check out day.

Stayed in October 2023

3rd time staying here. Always clean, quiet and staff are friendly. I accidentally booked a king and they switched to a double room, without me even asking.

Stayed in October 2023

We’ve stayed at Hilton properties many times. We didn’t expect the best property because the price was so low but the property is incredibly rundown. The carpets in the hallways were filthy and stained. The toilet did not flush properly. The tub felt like it was leaning to one side and the room looked dirty, in general, just because it is so rundown.

The location was really good. The staff were incredibly nice and accommodating.

Stayed in October 2023

That you charge for a bottled water, and paid wifi shouldn't be a bonus its to be expected anywhere even in a cheap motel. The view was somewhat horrible lol

Stayed in September 2023

Clean and quiet.

Stayed in September 2023

Buffet breakfast was a bit pricey but there was a good selection including fresh scrambled eggs, bacon, sausage, potatoes, cereal, and yogurt. Fresh fruit also.

Very nice room with comfortable mattress and pillows. Bathroom was well equipped with soft towels and quality soap and hair care products. The room was also quiet. Descent restaurant and a great bar! And let’s not forget the warm chocolate chip cookies!

Stayed in August 2023

The breakfast was great. On Saturday they were making eggs to order. I also love the pool and the hot tub which is very relaxing.

Stayed in August 2023

Pool was down

Staff

Stayed in August 2023

The mini fridge wasn't cleaned out from previous occupants, the ice machines were all broke down, the pool and spa were out of order, no exhaust fan in the bathroom, the breakfast wasn't included like this site said. Places on the third floor tha wall paper was peeling off. A piece of the kick panel feel down while we were waiting on the elevator. The guide on the TV only showed the channel but no programming information when you pressed the guide button.

The ac worked wonderfully and the beds and pillows were very comfortable. The complementary cookies were good.

Stayed in August 2023

Air quality from air conditioner . Needs a professional deep clean . Smelled musty and old . Kind of blocked my airways and plugged my nose . Staff not responsible for this obviously . It just needs a deep professional cleaning .

I was witness twice to staff manager interacting with staff . He was so kind to them . I was the only other person around on 2 separate occasions. He treated the staff so well and was so kind to them . He didn't talk down to them and listened to them honestly . What a great manager . Seriously nobody else was around the area and he treated them with respect and really listened to them and was so kind . What a great guy !!! Great job manager person !!!!!

Stayed in July 2023

Beds were too small

Stayed in July 2023

We were never notified the pool hadnt been working for days prior to our stay. We would have cancelled or relocated. Carpets were dirty. Dirty sheets etc. piled up in our hallway overnight. Walls cracked. No fan in bathroom. Breakfast was awful.

Staff was friendly

Stayed in June 2023

The staff was great. The interior, overall, could use a refresh. Our room was relatively clean, but not to the standards I expect from Doubletree. There was a bug in one of the drawers, the shower had a ball of hair still in it, and the shower spout leaked which caused water to run all over the bathroom floor.

Stayed in June 2023

beautiful clean

Stayed in June 2023

you could smell people smoking weed.

nothing

Stayed in May 2023

Old run down hotel that's not worthy of the Hilton title on the sign

Stayed in May 2023

The staff was helpful & friendly. However the building was not the condition I expected it to be. It was worn and outdated.

Stayed in May 2023

Breakfast is a little expensive for families.

Every staff member was polite and courteous. It was a pleasant stay.

Stayed in May 2023

Poorly maintained and wear and tear all over the property.

dirty, poorly maintained and outdated property. looks ok outside. bedding decent and comfortable.

Stayed in May 2023

Low staffed, long line for check-in and check-out. The breakfast (which by the way is not complimentary) was very sad. The two treadmills that were in the fitness center were not working.

Stayed in May 2023