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  5. Reviews of DoubleTree by Hilton Grand Hotel Biscayne Bay

Reviews of DoubleTree by Hilton Grand Hotel Biscayne Bay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1717 North Bayshore Drive, Miami, FL 33132, United States

#128 of 202 hotels in Miami

Guests' Choice

Review Score

Based on 483 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    7.8

  • Value for money

    7.2

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: April 5, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony & Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    Extra charge for parking Dirty floor in the room

    Stayed in April 2025

  • Reviewed: March 24, 2025

    8.0
    Nice hotel.
    • Leisure trip
    • Couple
    • Junior King Suite with Balcony & Partial Bay View
    • Stayed 4 nights
    • Submitted from a mobile device

    Air conditioning in the first room quit working and so did the TV. They did move us to a new suite, so the staff was pretty accommodating.

    Location was nice and the junior suite was comfortable.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Fabulous start to the holiday
    • Leisure trip
    • Couple
    • King Room with Balcony & Bay View
    • Stayed 2 nights

    We had some issues in the room which could/should have been spotted before we arrived. However, they were resolved very quickly so top marks to the very helpful staff.

    There was a great view of Biscayne Bay from our room and it was very spacious with a really comfortable bed. Having a pool was brilliant too. Location was not bad but we did not find many local restaurants and bars close by but that may just have been poor planning on our part. It was only a short taxi journey to the centre of Miami anyway.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony & Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful view of the marina! Room were very spacious and comfortable. Hotel staff was very accommodating and courteous, especially valet. Pool area was AMAZING and the water was heated. We 100% recommend!

    Stayed in February 2025

  • Reviewed: January 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony & Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    There was a charge for packages.

    Great location. Publix and other food places were just on the next block. Great views of the marina from my balcony. All the necessities were on the ground level. The staff were friendly and helpful. The cruise ports are a 10 minute drive away. The arena is a short walk away.

    Stayed in October 2024

  • Reviewed: January 15, 2025

    9.0
    Great responsive staff. Conveniently connected to Grand and Marriott
    • Family with young children
    • Double Room with Garden View
    • Stayed 8 nights
    • Submitted from a mobile device

    The lobby area is bit hectic and basic

    The pool was so good. Newly renovated and heated with great view

    Stayed in January 2025

  • Reviewed: January 11, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony & Bay View
    • Stayed 4 nights
    • Submitted from a mobile device

    We had this booked for nearly a year and when it came to taking the deposit the day before whoever did it, didn't enter the correct date so the holding payment declined, whilst at the airport in London i got an email saying my booking could be cancelled, this was very stressful, however AJ at booking.com customer service helped put my mind at rest by contacing the hotel. When we got to our room there were people working on the roof below which was very loud, I was staying with two teenage daughters and whilst they were getting changed there were workers going up and down a lift in front of our window and although they didn't look in, they went up as the girls were getting changed. The staff should have mentioned this and alerted us to this fact and if it was OK? We stayed at both DoubleTree Hilton, in Miami and again, in Fort Lauderdale - Fort Lauderdale was an absolute shambles, Miami was the better of the two.

    The room was large, nice view and the gym was good. I liked the Sports Bar, the staff there were great, friendly with good food

    Stayed in December 2024

  • Reviewed: January 11, 2025

    6.0
    It was a decent location but would try a different hotel
    • Leisure trip
    • Couple
    • King Room with Balcony & Park View
    • Stayed 2 nights

    Breakfast very expensive and not that good

    The quiet room and we upgraded

    Stayed in January 2025

  • Reviewed: January 9, 2025

    7.0
    Great spot, beautiful vistas - and great restaurants nearby
    • Leisure trip
    • Couple
    • King Room with Balcony & Bay View
    • Stayed 1 night

    Hallways and ceilings still seem to be undergoing renovations. Vents were banged up and look damaged. Also there seem to be a technical glitch with room selection on the app - the room it selected for me was nice but showed it as smoking room - therefore I did not take that room - we are adamant non smokers.

    Loved the spacious room and the wonderful views from our room. Beautiful pool deck, however jacuzzi was not operational.

    Stayed in January 2025

  • Reviewed: November 29, 2024

    9.0
    Great service staff, great location
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Little outdoor space directly contiguous with property.

    Valets were great. Front desk was great

    Stayed in November 2024

  • Reviewed: November 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs to be updated.

    The location and the restaurant in the hotel.

    Stayed in November 2024

  • Reviewed: November 24, 2024

    8.0
    The hotel was nice and comfortable but needs some updating to the rooms
    • Leisure trip
    • Couple
    • Double Room with Balcony & Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    The furniture in the rooms need to be updated, the sofa had stains on it so we did not sit on it!

    The view of the Bay was beautiful 💖😉

    Stayed in September 2024

  • Reviewed: November 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Balcony & Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning of the room and in general of the hotel

    Stayed in November 2024

  • Reviewed: November 10, 2024

    9.0
    It was all okay
    • Leisure trip
    • Couple
    • King Room with Balcony & Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    Only one working elevator. Had to walk all the way to the front of the building to get to one.

    The view was amazing

    Stayed in November 2024

  • Reviewed: October 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior King Suite with Balcony & Partial Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s old, and some areas are dusty

    The view from the balcony, the park near it

    Stayed in October 2024

  • Reviewed: October 20, 2024

    7.0
    It’s okay but it’s not a Hilton vibe
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Park View
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s a property that offers long term living as well so it does not offer a hotel luxury

    Stayed in October 2024

  • Reviewed: October 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior King Suite with Balcony & Partial Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    They failed to clean the room during our two night stay.

    Large rooms, good facilities and location was good

    Stayed in September 2024

  • Reviewed: September 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony & Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    The scenary and location was perfect.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    7.0
    Would stay again if needed.
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night

    Pool location from our floor did not work. Pool closed extremely early so my family was unable to even get in.

    Clean room, comfortable beds, easy check in/out, beautiful view.

    Stayed in August 2024

  • Reviewed: September 20, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Two-Bedroom Apartment with Kitchen & Balcony
    • Stayed 2 nights

    Location and the service was great! I had enough space in my room, loved it. Will stay here again in the near future. Thank you once again.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Nice stay priced excessive
    • Couple
    • Double Room with Balcony & Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    The balcony door could not lock

    The view was excellent.

    Stayed in September 2024

  • Reviewed: September 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony & Bay View
    • Stayed 1 night

    Parking was very expensive as there were taxes to add on top of the stated price. The price of the room was also quite high, but that is Miami I suppose.

    View was nice, although there were some works going on. The room was nice and spacious, and we loved the pool, although the lift was not working and we had to ask reception of other flats to access, but that was internal, so not a big problem.

    Stayed in August 2024

  • Reviewed: September 4, 2024

    9.0
    Great stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Kitchen & Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Location to the port and the water views. Shops were good too

    Stayed in August 2024

  • Reviewed: August 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was located in the rear of the hotel. You have to go up a flight of stairs. I realized that our room was under the pool area. The front desk staff is hit or miss. One member was very rude and the other was extremely helpful. The hotel is VERY BUSY with young people partying and residents coming and going. Parking is $47 day and that's busy as well. No shuttle to surrounding attractions or airport. For the price paid, i will say it was satisfactory.

    I loved that there was a Starbucks located inside the hotel along with a bar. The rooms were nicely sized and beds were comfy.

    Stayed in August 2024

Showing 1 - 25

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