Hotel pool was freezing cold. I was planning to swim with my grandson for a couple hours but it was too cold. It should be clear on the website it is an unheated pool.

Breakfast was great, good variety and excellent service. Nice bathroom in our room. Cookies were a nice touch.

Stayed in March 2025

Not that we didn't like it but the room we had was stated as having an accessible shower/tub. The tub/shower did have grab bars but the floor was slick and needed something on the floor for anti slip protection as there was nothing. My wife who has mobility issues was very uncomfortable showering on the slick floor.

The Hotel overall was very clean and welcoming. Staff were very friendly.

Stayed in September 2024

N/A

Updated, convenient and clean

Stayed in May 2024

Lumpy pillows, desk clerk not too friendly

Stayed in May 2024

The building is old. One elevator was out of service.

It's close to the airport. We were able to check in on our phones and access our room through our phones. There was plenty of fast food choices nearby and a WalMart across the street.

Stayed in May 2024

When we left they told us that the price was a certain price of the hotel we paid half with card and half with cash. When I get home I looked at my account and they charged me more than what they told me they was going to charge me and when I called them that lady was rude and I thought it was a long call for and told me that's how they do their business and it would be 7 days before it get credited to my account thank you

The location was good. With the price of the hotel it should be continental breakfast for gas staying in the hotel.

Stayed in April 2024

Nothing

The location to get to different locations

Stayed in December 2023

I thought the beds & pillows were too firm. They almost didn't find my reservation because my name was entered incorrectly.

The location & neighborhood. Reasonably close to the airport. The bathroom was nice & spacious.

Stayed in June 2023

show temps vacillated hot & cold.

facilities were clean and nice

Stayed in December 2022

Wasn't nothing I didn't like about it. Kind of wish there was a fridge but I will still come back.

It was a great visit, super clean. Great location, great staff.

Stayed in November 2022

noNo complimentary breakfast

na

Stayed in October 2022

Renovation work I believe in the room above us started around 8:30 which was a disturbance until we left our room about 10:30.

Friendly helpful staff, adjoining restaurant was good, nice workout facility.

Stayed in August 2022

the safe was not mounted to the wall in the closet. told the front desk and they had not problem fixing it.

property was in a great location. staff was great. restaurant and bar staff was awesome.

Stayed in May 2022

No Jacuzzi and Construction happening and we got an OLD ROOM that was not finished for $185.00 per night it was a rip off...

location

Stayed in January 2025

Only had one bath towel for two people, so we had to request towel, and it was bought timely. Pillows and Mattress not comfortable. It difficult to control the temperature. It was hot in the room. The bathroom tub/shower looked like the grout was moldy as did the floor. We were to have a meeting at 12:00 at the hotel. We arrived early, so I checked to see if we could check in. I was talking to a person at check in about this when another employee interrupted me to say. Check in is at 3:00. I said I know when check in is. I am checking to see if our room is ready when the other employee comes back to say if it’s a king it’s not ready. The woman I was initially talking with was very nice, and informed me the room was not ready, so we left to go eat breakfast. After returning, the room was still not ready. After our meeting concluded our room was ready.

Stayed in December 2024

Good size very welcoming

Stayed in December 2024

The price....wasn't updated..just ok...not a 400 weekend hotel...price is too high

Location

Stayed in September 2024

I was staying for work and they had no bus parking and we were told they did

Stayed in June 2024

No HDMI outlets in the room (401)

Location and staff

Stayed in June 2024

When we first arrived, we were informed that the ADA accessible room we requested was unavailable, and no free standing shower chair was available to help make the regular room accessible. We were essentially told to contact Booking.com about it and that we could either take a normal room or go to another hotel and pay for our stay there as well, as our reservation was non-refundable. We took the normal room, and while the room had nice decor, the bed was hard as a rock and the pillows had zero support. The way the hotel is designed, the middle of it is hollow from the lobby up to the top floor. This means that if there is any sort of activity in the lobby, all rooms can hear it. The weekend we stayed, activity was high until 11pm, as I believe a kids soccer team was staying and there was a wedding reception being held there, so there was lots of activity. This didn’t affect our stay, but may bother others. The “free” breakfast is an add-on you pay for when you book. The food was delicious, but pretty clearly store bought pastries and frozen sausage and microwave bacon. By the end of our 2 night trip, between not having the accommodations I require and the terrible bed, I was barely able to move from pain. I was willing to let the whole thing go and chalk it up to a fluke and a streak of bad luck, but I did reach out to Booking.com who reached out to the property on my behalf. They claim the hotel was unwilling to budge on any sort of arrangement, but Booking.com was able to comp a portion of our stay anyway. Overall, I am pretty disappointed in my experience, as this is not what I’ve come to expect from Hilton hotels, and feel I may have been better off staying at a Best Western on this stay.

The decor was lovely, and the person who checked us in was very kind.

Stayed in April 2024

No mini fridge??

Smelled lovely

Stayed in April 2024

Walls so thin I heard people in next room talking and coughing. Unable to hook up Xbox to the TV for my child. Center of building open to all the different floors was scary, especially with children. No balconies in whole building as I thought when booking this hotel. Room service difficult to order, scanning qr code taking us to restaurant's website only to order either as a take out order or delivery order--no "room service" really available. Bathroom sink squeeled when turned on. Toilet did not flush right, toilet paper always remained. No microwave or mini fridge in room like I thought it said there was when booking this stay.

Hotel was clean. Only able to get up in elevator only by scannig our room key first was a good security feature. Only able to get to our room thru a security door once up on our floor was a good security feature.

Stayed in March 2024

As clean as the outdated place could be. Needs a facelift.

Stayed in February 2024

clean and quiet

Stayed in January 2024