Reviews of FairBridge Inn and Suites West Point This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
17 Main Street, Highland Falls, NY 10928, United States
#2 of 2 hotels in Highland Falls
Guests' ChoiceReview Score
Based on 155 hotel reviews
5.7Score breakdown
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Cleanliness
6.7
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Comfort
6.5
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Location
8.2
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Facilities
5.8
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Staff
7.8
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Value for money
6.0
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Free Wifi
5.0
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Reviewed: February 18, 2025
Nathalie
United States2 Reviews6.0“Pleasant. Let’s improve cleanliness a bit.”- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
I’ve stayed in this location before, usually in the same room. This time I got a different room and it wasn’t as clean as I would want it to be.
The location is great and the rooms are very spacious.
Stayed in February 2025
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Reviewed: January 1, 2025
Miller
United States7 Reviews1 helpful vote5.0“Efficient, uncomfortable and dirty”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
They could care more about their rooms, they are disgusting and there are stains all over the sheets and curtains. They need to care more about properly cleaning their rooms, curtains and sheets. I found 3 stink bugs, and carpet was nasty. If the place was treated with more care, it would be terrific.
The like the set up of the room the upstairs and downstairs.
Stayed in December 2024
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Reviewed: November 4, 2024
Robert
United States1 review6.0“Older Hotel with minimal problems to be expected”- • Leisure trip
- • Group
- • Superior Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bed was broken but they did replace the box spring and had to ask for towels coffee and cups etc
Location to West Point
Stayed in November 2024
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Reviewed: October 15, 2024
Jacquelyn
United States16 Reviews2 helpful votes7.0“Descent place close to West Point”- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 2 nights
The light outside the room was very bright and shown in our room all night. The shower door was broken when we arrived.
The location was ideal due to close proximity to West Point. The staff was very friendly and helpful.
Stayed in October 2024
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Reviewed: October 13, 2024
Tallman
United States1 review7.0“We were satisfied with the accomodations”- • Leisure trip
- • Couple
- • Superior Deluxe Double or Twin Room
- • Stayed 2 nights
Rooms are a little tired--need updated appliances and a paint job
The location was perfect for our visit to the USMA
Stayed in October 2024
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Reviewed: September 2, 2024
Paula
United States2 Reviews6.0Pleasant- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
No frills…didn’t even have a phone in the room
Convenient to West Point
Stayed in August 2024
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Reviewed: August 31, 2024
Jill
United States11 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The place is in serious need of an update.
It was clean, and conveniently located close to West Point.
Stayed in August 2024
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Reviewed: August 26, 2024
Jiangyi
United States1 review5.0Fair- • Leisure trip
- • Family with young children
- • Superior Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No room service
Location and free parking
Stayed in August 2024
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Reviewed: August 26, 2024
Laura
United States10 Reviews1 helpful vote6.0“While this was outdated for sure, we would stay here again because it was clean enough and close to USMA.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
It’s outdated. Our room had some updates, but it was clear it wasn’t very well done. The parking lot needs repairs, but it was ok. The sink faucet was a tad wobbly. One of the chairs had broken springs.
Close to West Point is the best thing about this! The beds were comfortable. The room was clean, just outdated. It’s near an Emergency Management building, so we felt very safe. The shower was hot. There was a fridge, microwave, and iron. We would stay here again for the convenience and price.
Stayed in August 2024
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Reviewed: July 4, 2024
Da
China33 Reviews5.0“Don't expect too much, except Location to USMA”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
The facility in the room are pretty old. I guess the telephone in the room is even older than my age (I am 51 years old). Find nothing can be described as cleanness.
Location！Location！Location！If you are attending USMA events, and put location as the first priority, here is the good choice. Very close and easy to access to USMA campus.
Stayed in June 2024
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Reviewed: June 28, 2024
Jessica
United States1 review7.0“Great place to stay if you're in town for an overnight and don't want to spend $$$.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
Good location for access to West Point and downtown Highland Falls. The room was simple (with very basic amenities), but exceptionally clean and comfortable. The property was quiet and the staff was very friendly and easily accessible. Great place to stay if you're in town for an overnight and don't want to spend $$$.
Stayed in June 2024
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Reviewed: April 24, 2024
Marie
United States15 Reviews1 helpful vote6.0“A decent option in an overpriced area if you want to save money”- • Leisure trip
- • Family with young children
- • Superior Deluxe Double or Twin Room
- • Stayed 2 nights
The outside door handle is apparently supposed to be lifted up to keep it from grinding (per owner), yet there is no indication on the door for this unusual necessity. The "new" renovations were not planned by a designer. This was obvious due to the dated, mismatched colors of the walls, floors and woods. The "art" was 3 framed posters, with 2 of the 3 posters exactly the same. The mirror was good but oddly landscaped instead of portrait. There was a curling iron burn on the bathroom countertop. The parking lot is in pretty awful shape. But I appreciated the effort and saving $$.
It had the basics we needed: 1) relatively speaking, very close to West Point, 2) one of the cheapest options in this overpriced area, 3) comfortable beds, and 4) clean. The friendly part-owner of this family business was nice, eager to please, and proud of his hotel. He stated proudly that the room was "newly renovated". While the shower was great, I cannot imagine what the non-renovated rooms looked like. The blankets were "gray girls". The room was clean, except for two towels with one or two tiny specks on them each, that icked out my son, and one little centipede. I would stay here again to save $90-150/night compared to the Thayer. It had a kitchen sink, microwave and minifrig.
Stayed in April 2024
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Reviewed: January 18, 2024
Danielle
United States12 Reviews7.0“I would stay again.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The renovated rooms costed more
The staff was exceptional, and I like that they showed me different rooms before I picked one.
Stayed in January 2024
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Reviewed: January 15, 2024
Amy
United States13 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Undergoing renovations, the room we were in was basic, but looked like there were still some renovations to be done.
Location to West Point. Room was clean. Gentleman at the front desk during check in was very friendly.
Stayed in January 2024
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Reviewed: November 2, 2023
Patricia
United Kingdom1 review5.0“Great location for West Point, not fancy but clean. I'd stay again.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Wish they had a continental breakfast for just a quick something to grab in the morning.
Very close to West Point. This was an older hotel with older decor but clean. It appears they are beginning to update some rooms. Our bathroom was updated. Staff was nice.
Stayed in October 2023
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Reviewed: October 30, 2023
Rich
United States7 Reviews7.0“Location and service very good”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
It needed some maintenance
Location and price
Stayed in October 2023
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Reviewed: October 15, 2023
Darkwood
United States9 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were mediocre at best
Location was great.
Stayed in October 2023
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Reviewed: October 9, 2023
Rose
United States1 review5.0Fair- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Place needs some major updates especially the bathroom which was especially gnarly
Staff very friendly and helpful
Stayed in October 2023
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Reviewed: October 2, 2023
John
United States2 Reviews5.0“Adequate for required parameters of trip.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Very tired and ill maintained.
Within West Point walking privileges and pet friendly.
Stayed in October 2023
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Reviewed: October 2, 2023
Sanchez
United States26 Reviews5.0- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: September 11, 2023
Pat
United States12 Reviews5.0“Thought it was much too expensive for the condition of the room.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room smelled very strongly of stale cigarettes. Door stuck and was difficult to open with key card.
Convenience to Westpoint. Roomy.
Stayed in September 2023
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Reviewed: September 10, 2023
Mary
United States1 review6.0Pleasant- • Business trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
A little dated, and overdue for a facelift.
Clean & comfortable, convenient for visiting West point.
Stayed in September 2023
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Reviewed: August 24, 2023
William
United States1 review6.0Pleasant- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
see above.
OK place. Overpriced a lot. no staff.
Stayed in August 2023
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Reviewed: August 19, 2023
David
United States8 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
booked the room with queen beds, they were only full size. Talk to the front desk, they said they only had full size beds. This may be a problem on your site about the bed size.
Stayed in August 2023
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