2440 North Parkway, Pigeon Forge, TN 37863, United States
#190 of 554 hotels in Pigeon Forge
Guests' ChoiceBased on 2222 hotel reviews
8.3Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.4
Free Wifi
8.5
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End of dialog contentReviewed: October 9, 2024
Summer
United Statesbreakfast options could have been better and beds/pillows could have been comfier
Close to everything
Stayed in October 2024
Reviewed: September 30, 2024
Ginger
United StatesBeds were hard and air conditioning didn’t work. Put on 62 and felt like 72/75 in there
The river
Stayed in September 2024
Reviewed: September 29, 2024
Brian
United StatesThe breakfast was terrible. Limited selection of items and the exact same food each day. Dried out sausage and bread. No fresh fruit. No bagels, waffles... Coffee was also lousy. Nice big room though and very comfortable.
Good location
Stayed in September 2024
Reviewed: September 29, 2024
Jan
United StatesNo option of cancellation from the party that booked us
Convenience of location
Stayed in September 2024
Reviewed: September 26, 2024
Jennifer
United StatesThe front staff lady when we checked in was very rude and seemed very annoyed to even be there. Made the check in process very uncomfortable
The location was great. Had a nice warm pool for the kids to play in.
Stayed in September 2024
Reviewed: September 25, 2024
Charles
United StatesThe geese droppings.
Breakfast was delicious, warm, clean, and enough time given to eat.
Stayed in September 2024
Reviewed: September 25, 2024
Sheryl
United StatesBreakfast area was too crowded. But everywhere was the last week of September!
The view from our room was relaxing after a busy day.
Stayed in September 2024
Reviewed: September 23, 2024
Brandon
United StatesN/A
Setting was beautiful and relaxing.
Stayed in September 2024
Reviewed: September 22, 2024
Robin
United StatesWhile the breakfast was good, it was exactly the same every day. Eggs, saysage busquit and gravy. Fruit cups cereal and toast and yogurt. Since we were there for 5 nights it was a bit redundant. Counted on not having to pay for breakfast but couldnt do it every day. Too much. The indoor pool was a bit overdone on chlorine. While it seems like a good thing, it was hard to breathe after awhile.
Everything was amazing. Pool is clean rooms were clean maid service was amazing. You couldnt ask for more in a room very spacious, 2 closets a dresser, nightstand, fridge and microwave. Bathroom was immaculate! Ac was really cold 🙂
Stayed in September 2024
Reviewed: September 21, 2024
Daniel
United StatesWheelchair access difficulty
Constant room service
Stayed in September 2024
Reviewed: September 21, 2024
Nena
United StatesThe bed wasn't all that comfortable. The pillows were very uncomfortable. We feel the breakfast wasn't all that great. we felt like the sausage and biscuits were under cooked. The gravy lacked flavor.
The room service was very
Stayed in September 2024
Reviewed: September 11, 2024
Edward
United StatesWe ate breakfast a little late and there were no donuts or sweet rolls. They may not have been offered.
Pool area was nice, but we didn't use it. Breakfast room was clean and the food was pretty good. Having the river in the back is great.
Stayed in August 2024
Reviewed: September 3, 2024
Fredi
United StatesIf you have little ones, the doors dont properly shut and lock making it easy for toddlers to escape. And the pools were great just very full of chemicals made your eyes hurt .
Pool was amazing hot tub was amazing, breakfast was good the river with all the ducks and geese was so awesome too. Not far from anything, definitely gonna rebook.
Stayed in September 2024
Reviewed: September 3, 2024
Carmen
United StatesHard to find a ice machine near your room but it worked out chairs in the room was dirty had stains on them
Location was perfect near everything my husband got a chance to do a little fishing in the back of the hotel which he truly enjoyed staff was excellent
Stayed in September 2024
Reviewed: September 3, 2024
Angie
United StatesWe could her kids in the next room the walls must be thin but it wasn't to bad.
All staff was friendly rooms was clean the pool was nice and we enjoyed several walks along the river I would totally recommend to others.
Stayed in September 2024
Reviewed: September 3, 2024
Megan
United StatesThe bed was very uncomfortable and we did not sleep well any night. The room and the pictures advertised did not match so it was not as esthetic as we hoped
The view and easy walk to the riverside
Stayed in September 2024
Reviewed: September 3, 2024
Steve
United KingdomYou really need a car to see anything other than gift shops
Next to the river was a. bonus, all in all a good hotel
Stayed in September 2024
Reviewed: September 3, 2024
Susan
United StatesThe breakfast was not good.
Location was good, loved being on the river and seeing the ducks and geese every day
Stayed in September 2024
Reviewed: September 3, 2024
Duke
United StatesI didn't like the ( mexican guy)maintenance guy who kept knocking after telling him that I'll be there in a sec....I wanted to punch his face in but Levi was there to.make sure everything was good.... the ac went out and they replaced it within 2 hours. Awesome people except that 1 maintenance guy
Stayed in September 2024
Reviewed: September 1, 2024
Ricarda
United Kingdombreakfast very bland. shame no proper plates and cutlery all plastic.
location and staff where perfect, value for money great
Stayed in August 2024
Reviewed: September 1, 2024
Denis
United StatesIt’s a little outdated compared to to some of the other hotels/ motels that we stayed at.
The convenience of the location .
Stayed in August 2024
Reviewed: August 27, 2024
Wendy
United StatesDid not have breakfast there
Stayed in July 2024
Reviewed: August 26, 2024
Rebecca
United StatesHow small the pool was. It got too crowded
The creek that runs behind it.
Stayed in August 2024
Reviewed: August 26, 2024
Mtn
United StatesThere was only one coke machine.. and it had nothing in it..
It's was located in the middle of everything . Staff was wonderful.. and very knowledgeable of things to do and locations
Stayed in August 2024
Reviewed: August 19, 2024
Robert
United StatesProximity to everything
Stayed in August 2024
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