2440 North Parkway, Pigeon Forge, TN 37863, United States
#190 of 555 hotels in Pigeon Forge
Guests' ChoiceBased on 2223 hotel reviews
8.3Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 26, 2023
Haley
United StatesThey didn’t have a waffle maker
The property was very well maintained and clean. It was updated and just very comfortable. The outdoor space in the back was also extremely enjoyable.
Stayed in September 2023
Reviewed: September 23, 2023
Gary
United StatesClean and convenient very beautiful river behind property.
Stayed in September 2023
Reviewed: September 20, 2023
George
United StatesBreskfast was good, but need some kind sweetrole
Stayed in September 2023
Reviewed: September 16, 2023
Renee
United StatesThey could clean the goose and duck poop on the sidewalk
The river running out back
Stayed in September 2023
Reviewed: September 15, 2023
Clara
United StatesThe pic shows the river located almost next to the river also the firepit was all the way to the other side of the parking lot
Breakfast qas good but I missed having a waffle maker
Stayed in September 2023
Reviewed: September 15, 2023
Norma
United StatesN/A
Location
Stayed in September 2023
Reviewed: September 15, 2023
Charles
United Statesthe room above us had a leak and water was running out of light fixture in our bathroom.Make you wonder where was the water coming from..Toilet or Shower ?We were walking in water before we discovered the leak.
Stayed in September 2023
Reviewed: September 14, 2023
Mary
United StatesI am a senior and Would be nice to have a lower level.
Stayed in September 2023
Reviewed: September 13, 2023
Jennifer
United StatesGetting in and out and the same breakfast everyday
Very clean and convenient and the grounds are kept beautifully bed was very comfortable rooms look newly remodeled!
Stayed in September 2023
Reviewed: September 11, 2023
Geishila
United StatesNice place good rates good staff and good breakfast.
Stayed in September 2023
Reviewed: September 11, 2023
Deadsking
United StatesHard to find your way around hotel
Nice hotel to stay convenient to attractions.
Stayed in July 2023
Reviewed: September 8, 2023
Ronald
United StatesThe bathroom and the toilet. The bathroom is too small. The door opened inward; when I stepped inside it was awkard trying to find a place to stand while closing the door. The toilet is awful; it's noisy (could hear other toilets being flushed) and it often took multiple flushes to clear the toilet.
Overall the room was comfortable. However, the bathroom was tiny (hard to close the door once you stepped inside) and the toilet often took multiple flushes, I would recommend getting an interior room or one that was on the riverside of the building. Our room faced Parkway and the traffic noise was a major problem late at night and early in the morning - it was so loud it would wake you up. The breakfast was good with a good selection of food. We didn't use the pool; however, it obviously had too much chlorine as we could smell it from outside the pool enclosure.
Stayed in September 2023
Reviewed: September 8, 2023
Crystal
United StatesGave us a room with the laundry room right behind us. Room was a little small. But it was all good.
Stayed in September 2023
Reviewed: September 7, 2023
Bannister
United StatesVery old hotel
Location
Stayed in August 2023
Reviewed: September 5, 2023
Amber
United StatesHard to get in and out of the hotel
The pool and location to the attractions
Stayed in September 2023
Reviewed: September 4, 2023
Duane
United StatesThe water pressure could have been a lot better.
Location
Stayed in August 2023
Reviewed: September 4, 2023
Charles
United StatesThe fire put wasn’t working, and the grills were nasty.
The pool and the river
Stayed in August 2023
Reviewed: August 28, 2023
B
United StatesThe property is dated. Elevator is old, slow and hot. The room was small.
Clean, quiet. Friendly staff.
Stayed in August 2023
Reviewed: August 26, 2023
Sandy
United StatesBreakfast was not great but ok.
Stayed in August 2023
Reviewed: August 25, 2023
Carolyn
United StatesLiked everything!!!
The room was very clean. The beds were very comfortable also. We always try to stay here in this particular Econolodge because it's always clean, has nice rooms, and the location is great. But the main reason we always try to stay here is because of 1) how clean the rooms are and 2) how comfortable the beds are. We've already stayed here 6 or 7 different times. Will stay there the next time we come back also. CLEANLINESS IS THE MAIN THING I LOOK FOR! But I do always check for (bed) bugs or any kind of bugs regardless of where we stay, each time we stay, in every single state we vacation in, not just in Pigeon Forge!!! I give this particular Econolodge a 10 out of 10 😊
Stayed in August 2023
Reviewed: August 25, 2023
Kieran
United StatesThe curfew for the pool is at 11pm which is fine unless you have a room right off the pool area. In that case, the pool area gets really loud at night and disruptive when trying to sleep.
It was easily accessible, clean and comfortable.
Stayed in August 2023
Reviewed: August 21, 2023
Scott
United StatesBreakfast was the same every day, powdered eggs and poorly cooked sausage. I ate the Quaker oatmeal as it only required hot water. The toast was okay. no pancakes or waffle maker. they only change sheets every three days, which is okay but in between we had poor towel replacements and our door was left open by the staff one day. The pool/ hot tub was so strong with chlorine I had to keep my eyes closed while sitting in it and couldn't take more than 15 to 20 minutes of it before the tearing in my eyes was incontrollable and I had to leave. POOR POOL MANAGEMENT! the hours of operation was excellent.
Beds were comfortable.
Stayed in August 2023
Reviewed: August 21, 2023
Grady
United StatesThe river was a very nice asset, however the geese and duck droppings on the parking lot and sidewalk at the river may be unavoidable but was a negative impact on grounds.
Front desk staff was very accommodating. Room was very clean.
Stayed in August 2023
Reviewed: August 20, 2023
Pinki
United StatesPillows can be a little firmer. But that's my preference only.
Pool was awesome. Rooms were clean and quiet. Beds were soft.
Stayed in August 2023
Reviewed: August 20, 2023
Edward
United StatesThe breakfast was okay, not bad food but the serving area was cramped and. hard for more than one or two people to get to. the quality of the food was just okay.
The location was excellent, the room was comfortable and clean. Very nice place.
Stayed in August 2023
Bad Pyrmont, Germany
Curitiba, Brazil
Mito, Japan
Tbilisi, Georgia
Bischofswiesen, Germany
Jaipur, India
Ipoh, Malaysia
Castagneto Carducci, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content