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  5. Reviews of Hotel Edison Times Square

Reviews of Hotel Edison Times Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

228 West 47th Street, New York, NY 10036, United States

#341 of 432 hotels in New York

Guests' Choice

Review Score

Based on 7346 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.4

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    8.0
    Great!
    • Leisure trip
    • Travelers with friends
    • Signature 2 Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The restaurant was very expensive and the food was very ordinary. The wine was prohibitive. The tea and coffee were dire

    I loved the Art Deco features. The breakfast bar was lovely.

    Stayed in March 2025

  • Reviewed: April 4, 2025

    8.0
    Cheap and good
    • Leisure trip
    • Travelers with friends
    • Accessible 2 Queen Guestroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Cheap and good. Perfect

    Stayed in March 2025

  • Reviewed: April 4, 2025

    9.0
    Good value for the money
    • Business trip
    • Family with young children
    • Signature 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The lobby is too crowded

    Stayed in April 2025

  • Reviewed: April 4, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Signature Suite 2 Queen Beds
    • Stayed 1 night

    Air Conditioning was not working properly, It was not cold enough.

    Location and bed room was great.

    Stayed in March 2025

  • Reviewed: April 3, 2025

    7.0
    Great location , friendly staff, clean and comfortable.
    • Leisure trip
    • Family with young children
    • Signature Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Listing said included parking, which it did not! Still had to pay. Also at arrival they offered complimentary wine said would bring to room, then never did. Staff would stare at us every time walking through lobby. A bit uncomfortable, also room was not soundproof like advertised. And pictures looked nothing like the room,marketed as an apartment suite, but was a room with a small room attached.and extremely small bathroom! Was disappointed when arrived, but it fit us all and we made do.

    Location, easy to check in and check out. Loved complementary breakfast.

    Stayed in March 2025

  • Reviewed: April 2, 2025

    7.0
    Convenient, decent breakfast options. Tiny bathroom
    • Leisure trip
    • Family with young children
    • Signature 2 Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was great. Breakfast was fine. Preferred carve breakfast vs bond 45. The window in our room was bolted open so there was a 2 inch gap for airflow. Kept room nice and cool in early April air but the noise (12th floor)from the street was super loud. Bathroom is TINY! We had 4 adults in a room and we managed but there wasn't much room to spread out. 1 person in the bathroom at a time. Shower is open so put down towels to catch water. Water pressure was weak but manageable.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    7.0
    Great location - not so great room
    • Leisure trip
    • Couple
    • Signature 1 King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Room needed paint, carpet replaced and better lighting. Overall update required

    Location

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Overall good . The only exceptional thing about it was yeh location . Comfortable beds . Great housekeeping .
    • Leisure trip
    • Family with young children
    • Signature 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We asked for connecting rooms since one week before our arrival . They said to check again the day before arrival Called again they said they notified front desk but didn’t give us connecting rooms at the day of arrival . It says breakfast included but has a facility fee of $40 . So basically it’s not free . Same 3-4 items everyday as breakfast options with no variety . They charge $6.50 to sit down at the restaurant to eat if it’s not grab and go We had to pay $1 per bag for the hotel staff to hold on to our luggage till we are ready to leave .

    Location ,comfortable beds . Great housekeeping

    Stayed in April 2025

  • Reviewed: April 2, 2025

    9.0
    Nice experience, odd seating and odd smell
    • Leisure trip
    • Family with young children
    • Connecting Rooms 4 Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Furniture was odd. We had adjoining rooms and one room had a sofa and sofa bed and the other had a desk. Would have been nice to have more options for seating. One of our rooms had a really bad after shave smell that a cleaning person claimed to not smell but we smelled it every time we entered the room. One of our rooms had to have the A/C unit changed out at 1am because it was pouring out hot air when we had it on cool.

    The room was nicely updated. The breakfast option at Carve was great! The hotel felt safe and clean. Beds were comfortable.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Signature 1 Queen Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    We couldn’t have a bit later check out because we came through booking.com ??

    Near everything Good entertainment Good food Good staff Good authentic art deco

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Location Location Location
    • Leisure trip
    • Solo traveler
    • Signature 1 Queen Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The location of Hotel Edison was perfect for my stay. In the heart of the theatre district, it was easily walkable to the majority of the shows I attended. Very accessible to other attractions and transportation.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Signature 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    It was very convenient to many venues. Parking was very expensive and there were no refrigerators or microwave s in the room

    Stayed in March 2025

  • Reviewed: March 31, 2025

    7.0
    Short and sweet
    • Leisure trip
    • Family with young children
    • Signature 2 Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, comfy bed and staff were lovely.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Convenient, safe, and clean location to collapse after a long day exploring the city.
    • Leisure trip
    • Couple
    • Signature 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Safety was a priority for the staff. Very quiet even though close to Times Square

    Stayed in March 2025

  • Reviewed: March 29, 2025

    7.0
    Fair
    • Leisure trip
    • Family with young children
    • Signature Suite 1 King Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    A female customer service agent was not pleasant. Not comfortable with the policy of housecleaning cannot be done while client is inside

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Signature 2 Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Room price changing daily

    Stayed in March 2025

  • Reviewed: March 28, 2025

    7.0
    PASSABLE STAY IN GREAT LOCATION NICE ATMOSPHERE IN THE LOBBY AREA WITH THE ART NEVO THEME AND MUSIC
    • Leisure trip
    • Couple
    • Signature 1 Queen Bed
    • Stayed 1 night

    ROOM WAS DARK AND SMALL AND AT THE BACK OF THE HOTEL WITH VIEW INTO OTHER HOTEL BEDROOMS ACROSS THE STREET SO CURTAINS HAD TO BE DOWN AT ALL TIMES THE ROOM WAS ROASTING AND AIRLESS AND NO ACCESS TO OPEN ANY WINDOW. THE AIR-CON WAS EXTREMELY NOISEY SO HAD TO TURN IT OFF WHICH MADE THE ROOM VERY HOT. SO NOT A GOOD NIGHTS SLEEP. IT SAID BREAKFAST WAS INCLUDED WHICH WAS NOT NICE AT ALL COLD AND MINIMAL OFFERING AND THEN HAD TO PAY $6.50 EACH PLUS TIP FOR BREAKFAST. THE PRICE SHOWN ON BOOKING.COM WAS MISLEADING AS ONLY AFTER TO TRIED TO BOOK THAT THE PRICE CHANGED DRAMATICALLY BECAUSE OF TAXES. OVERALL DISSAPOINTING AS THIS WS BOOKED AS A SPECIAL TREAT BUT IT WAS FAR FROM IT.

    LOCATION WAS GREAT :) NICE ATMOSPHERE AND GOOD CHECK IN LOVELY ATTENTIVE STAFF BED WAS COMFY NICE HAVING BATH AND SHOWER LOVELY CLEAN LINEN AND DRESSING GOWN.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Would certainly stay again.
    • Leisure trip
    • Group
    • Signature 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The in room refreshments could have been a little more generous with more variety. The lifts down from our floor left little time to step into. We saw a mother with a baby in a pushchair and a toddler be thrown into panic when her toddler stepped into the lift in front of her and before she could follow, the door closed on the toddler who became immediately distressed. Fortunately a bystander managed to quickly re-open the door so the mother and traumatised child could be reunited. We had to block the door, as it closed on more than one occasion so that all three in our party could board.

    Fantastic location and very convenient for our needs. We enjoyed having the flexibility of a full breakfast in Friedman's additional to the hotel voucher. Bond 45 is also excellent. No grab and go for us but a superb afternoon tea with dessert. Very special. Our room was clean and well looked after by staff.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Signature 1 King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast

    Location

    Stayed in February 2025

  • Reviewed: March 25, 2025

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Accessible Queen Guest Room
    • Stayed 6 nights
    • Submitted from a mobile device

    As a young couple I think we didnt receive the best customer service from hotel workers. No one was mesn to us or anything but I just think they didnt really care of us either. No one opened a door for us eventhough our hands were full with shopping bags etc. Also not all the rooms have a mini bar and we didnt realize that.

    Breakfast was good. Gym was small but enough for a weeks trip. Hotel was simple but very clean.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    8.0
    awesome
    • Business trip
    • Couple
    • Signature 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    tv remote didn’t work

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    We had a good stay at the Edison and would stay there again, and recommend to friends and family.
    • Leisure trip
    • Family with young children
    • Signature 1 Queen Bed
    • Stayed 5 nights

    Waiting at reception on the sunday night waiting to sort out our room after a 10 hour journey. Not many staff on. We were put in a sub standard room for the first night as a refurbished room was not available until the following night. This meant we had no room to use on the following day until after 3pm. We were told by the hotel they would knock off the facilities charges for that day off our bill but they didn't.

    Location was excellent. Room was lovely although were were a room for three with two double beds, so could have done with a bedside table on both sides.

    Stayed in February 2025

  • Reviewed: March 24, 2025

    8.0
    Brilliant stay in clean rooms with lovely helpful staff
    • Leisure trip
    • Couple
    • Signature Room with Terrace
    • Stayed 5 nights
    • Submitted from a mobile device

    The fact that I had booked a balcony room and didn’t get it. We were given a really nice suite instead which was great. I discovered that you were not able to open the balcony doors anyway. The main reason I wanted a balcony was to get some air, can’t cope with air conditioning. I couldn’t even open one window in my room even slightly to let some air in. This is the only problem I had with this hotel

    Location, staff, grab and go breakfast, Bobby the doorman all brilliant

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Signature 2 Queen Beds Terrace Suite
    • Stayed 3 nights

    Price was a bit out of our budget but we splurged. Room did not have a refrigerator or micro. The hotel charges $1 per bag to hold your luggage until check-in. I thought that was unnecessary especially because the cost of the room was expensive.

    Location right in the heart of theater district. Our suite with terrace was roomy and comfortable. The housekeeping staff on 17th floor (Lily) was wonderful and really made our stay extra special.

    Stayed in March 2025

Showing 1 - 25

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