3550 West IH 635, Irving, TX 75063, United States
#18 of 89 hotels in Irving
Guests' ChoiceBased on 97 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.7
Staff
8.8
Value for money
8.2
Free Wifi
8.0
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: January 7, 2025
Beatriz
United StatesHad some structural damage
Amenities
Stayed in January 2025
Reviewed: November 17, 2024
Judith
United KingdomHaving a kitchen area in our room was great; close to DFW airport; large selection of restaurants within a 10 minute drive; & the staff were very friendly and helpful.
Stayed in November 2024
Reviewed: September 23, 2024
Jessica
AustraliaThe wifi didn’t work in my first room so had to move. The staff were very helpful facilitating this.
Great staff helped when the wifi didn’t work. Room was large and comfortable.
Stayed in September 2024
Reviewed: June 14, 2024
Rosa
United StatesUpon check in the shift supervisor charged me 2 times more than he should’ve. He then lied and said he couldn’t see what I could see in my banking application and I would have to wait until a member of management was there to assist. I later found out that he was the shift manager by someone who worked under him and was able to see the charges. The gaslighting, not taking responsibility, lying and tying my funds was enough to ruin my travel which is unfortunate because I travel there to work monthly.
Beautiful and clean.
Stayed in May 2024
Reviewed: June 5, 2024
Jens
DenmarkBad breakfast. Very noisy AC and fridge
Bed. bathroom.
Stayed in June 2024
Reviewed: May 31, 2024
Lisa
United StatesI can’t think of a thing.
Snazzy, updated appearance, clean, lots of space inside and out to sit and relax, happy hour from 5-6:30 pm, nice breakfast, staff helpful and friendly. Shuttle to DFW.
Stayed in May 2024
Reviewed: May 8, 2024
Emily
United StatesIt’s a little noisy being that it’s right along the interstate.
Really friendly staff and great facilities. The bed was comfy and we loved having a kitchenette.
Stayed in April 2024
Reviewed: April 29, 2024
Manuel
United StatesWalls are kind of thin, and I can hear everything in the other room 😳
Closer to international airport
Stayed in April 2024
Reviewed: March 23, 2024
Christine
United StatesIt appeared clean but a little worn in spots. Only stayed overnight so we didn’t explore the property
Easy checkin process with friendly front desk staff. Room was large and well equipped. Bed was very comfortable and good water pressure in the shower.
Stayed in March 2024
Reviewed: February 12, 2024
Larry
United StatesDid not have time to eat breakfast
Stayed in January 2024
Reviewed: December 13, 2023
Jerome
United StatesThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 14, 2023
Susan
United StatesHad everything I needed in kitchen. Nice soaps and lotions. Great view. Easy to operate big window shades. 6 or 7 min from Parking Spot North DFW
Stayed in November 2023
Reviewed: June 12, 2023
Ariana
United StatesThe only thing that I didn't like was that we couldn't get our remote to work with our TV but the staff did give us a second control but we didn't want to move to amother room. I think in future the staff needs to make sure everything is working properly.
I loved how the staff was friendly and this hotel has everything you need but staff need to provide more help because our remote wasn't working. We didn't bother going downstairs and complain again. We didn't need the TV but it's a nice option to have a working remote with the TV because the second night it wasn't working at all. My only suggestion just make sure everything is working properly. But I loved everything you guys provide. I'm definitely coming again to stay at this location .
Stayed in June 2023
Reviewed: May 11, 2023
Charlie
United Statesconnivence, location
Stayed in May 2023
Reviewed: May 4, 2023
Wendy
United StatesReally not much that I didn't like except for the shower door didn't close all the way and there will not any different options really with meat at breakfast would have liked to have a choice between Turkey and sausage and different fruit for the yogurt bar pineapple would have been great
The locations great really loved how the room was set up and the free breakfast
Stayed in April 2023
Reviewed: December 15, 2022
Jeff
United StatesYou have to ask the front desk to switch from heat to air in your room. Very inconvenient.
Staff was wonderful! Very friendly and helpful!
Stayed in December 2022
Reviewed: June 28, 2022
Salazar
United StatesI reserved 2 rooms, both were supposed to have 1 king bed 1 sofa. We are a family of 7 and it was very uncomfortable to share our beds.
Stayed in June 2022
Reviewed: May 30, 2022
Becky
United Statesmold in the bathroom☹️
spacious, staff was excellent, beds were comfy
Stayed in May 2022
Reviewed: May 19, 2022
Suchy
United StatesUpholstered furniture in the room was stained and well used - could use a cleaning or replacement. The pool area was unattended and very run down. Pool water was in need of filtering. Disappointing as we’d hope to enjoy this feature with temps over 90° each day while visiting.
Staff was extremely accommodating. Breakfast offered a variety of healthy choices both hot and cold options. Room was very clean.
Stayed in May 2022
Reviewed: April 24, 2022
Brett
United StatesSmall fridge in room was inoperative. Blinds were broken as well, however was repaired the next day while I was gone, kudos on the fast repair.
Stayed in April 2022
Reviewed: January 8, 2025
Brianna
United StatesCould have been a bit more clean.
Nice and updated, full kitchen in the rooms, free breakfast.
Stayed in January 2025
Reviewed: October 17, 2024
Mitzi
United StatesStaff behind counter could have been more approachable. Staff at breakfast were wonderful.
Close to airport, clean, had shuttle, very nice room.
Stayed in October 2024
Reviewed: September 30, 2024
Jessica
United StatesReally enjoyed every aspect!
Definitely exceeded my expectations! The rooms were SO comfy! The shower was so relaxing after a very long drive and being able to lay back in a super comfy and clean bed while watching some netflix on a big Samsung TV was a great way to end my day! Plus the breakfast the next morning was so fresh and had a large variety of foods!
Stayed in September 2024
Reviewed: September 28, 2024
Benjamin
United StatesNothing
The room was enormous and stylish, the gym was a REAL gym, not like most hotel gyms, and the breakfast buffet was varied and bountiful. The staff was great, too
Stayed in September 2024
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