1660 West Elliot Road, Tempe, 85284, United States
#68 of 72 hotels in Tempe
Guests' ChoiceBased on 884 hotel reviews
5.4Cleanliness
5.9
Comfort
6.0
Location
7.1
Facilities
5.8
Staff
6.8
Value for money
6.1
Free Wifi
4.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 5, 2024
Eugene
United StatesCable TV. issues….Double Room w/no ceiling lights…Very little room n Bathroom…No A/C in second room…
Location on numerous stay….Staff/Manager was helpful.
Stayed in September 2024
Reviewed: July 8, 2024
Helen
United StatesShower faucet in my room didn't work and it was 108 degrees outside. Get my drift? Also the ice machine was out of order.
No breakfast here
Stayed in July 2024
Reviewed: July 2, 2024
Lisa
United StatesDeposit holds
It's comfortable
Stayed in July 2024
Reviewed: April 15, 2024
Jeremy
United StatesVomit pile outside uncleaned
Cheap
Stayed in April 2024
Reviewed: April 10, 2024
Mai
United StatesSmell very bad
No Breakfast!!!
Stayed in February 2024
Reviewed: March 24, 2024
Marisa
United StatesRestroom had water damage, carpet was wet, tub had yellow stains
Nothing really
Stayed in March 2024
Reviewed: March 24, 2024
Kristin
United Statesthe furniture was beat up the room was not well cleaned. Maintenance is an issue.
No breakfast.
Stayed in March 2024
Reviewed: March 18, 2024
Kathlene
United StatesThe wifi and cable was out most of the time. No laundry on site, no ice machine on site. The second night cost more because the mngmt had me book it online bc their internet was down so it cost more.
I liked that it was easy to get to my job. I liked that when I paid in early morning I got a slightly lower price.
Stayed in March 2024
Reviewed: March 17, 2024
Shankar
United StatesShower was not draining properly and Microwave got short circuit and burned when we tried to use it. Bed is rolling away from the headboard, even the rolling wheels are locked.
Location
Stayed in March 2024
Reviewed: March 16, 2024
Tony
United StatesThe mattress was collapsed and sunk in the middle. It was like us trying to sleep in a "taco". Horrible.
Price.
Stayed in February 2024
Reviewed: March 13, 2024
Karen
United StatesThe room was not serviced. The microwave had no plate, the toilet didn’t flush, the room had no blankets, the furnishings were falling apart. The ironing board was broken and didn’t open up but the iron was in good condition. There were roaches 🪳 crawling all over the place and the room was not entered to be serviced. I had to beg for towels to which the front desk personnel said there were no towels. I received towels after midnight. The room’s garbage was not emptied the entire time I was there. The room reeked of cigarettes and the carpet was filthy, but it was clear the rug had been vacuumed. The refrigerator was clean and worked well. I had to use the garbage pail to flush the toilet even when. I urine. It’s not worth the money. It’s obvious most of the occupants lives there so these rooms are not healthy to stay in. There were too many issues.
I liked the location. It is near everything. Therefore I didn’t have far to drive.
Stayed in March 2024
Reviewed: February 25, 2024
Susana
United StatesSmelled bad and felt dirty
Location
Stayed in February 2024
Reviewed: February 22, 2024
Raechel
United StatesThere were holes and patches in the room. A dresser was sitting in the middle of the room. Lights flickered and made noise and the bed had dips all over.
The staff were friendly asks knowledgeable.
Stayed in February 2024
Reviewed: February 19, 2024
Bedonie
United StatesThe wall, shower, and floor in the bathroom were patched up terribly. Looks like someone did damage to the room, and they fixed it up, but the patching was done at the minimum standards. It made me worry they would take my deposit because of how bad it was. Lots of couples in other rooms fighting and one day the Drug Enforcement agents came to raid someone staying there.
The bed was comfortable. TV selection was nice cool air in the room. Location was convenient to be able to shop for food.
Stayed in February 2024
Reviewed: February 18, 2024
Chris
United StatesNothing
Location
Stayed in January 2024
Reviewed: January 22, 2024
Amy
United StatesAll of it!
The room was smelly and did not feel clean. Carpet dirty, stained and burns on furniture and bathroom floor filthy. Not many towels or plugs in room, not pet friendly grounds - no place to walk them. Lots of loud music and people outside. Can't park by your room so get ready to hike it with your stuff. Staff rude and seem very lazy.
Stayed in November 2023
Reviewed: December 30, 2023
Odilon
United StatesThe front desk personnel was smoking while assisting me to check in and conversations with the kids on the phone during the check in. More, she charged me, not checking if already paid full , not asking anything. The front office smelled smoky and some odor.
The location was accessible to the highway and nearby to some restaurants
Stayed in December 2023
Reviewed: December 18, 2023
Susan
United StatesDesk clerk when we checked on was friendly and up beat check in went quickly. Room had a cleaning supply smell but it cleared quickly. Check out was very time consuming as the desk clerk could be seen at computer using the internet in an office to the side counter. She looked at me once and continued with what she was doing when she did come out she said sorry I thought you were the lady I just checked in. This is the second Extend A Suite location we have use with some type of issues. We will not be using them again.
Stayed in November 2023
Reviewed: December 5, 2023
Gerardo
United States🚬
😕
Stayed in November 2023
Reviewed: November 17, 2023
Joanna
United StatesThey don’t take cash app cards or anything like that. But this is not known ahead of time. There are no signs posted. They nickel and dime you for everything they can. The staff is rude and unprofessional.
The location is good
Stayed in November 2023
Reviewed: November 13, 2023
Shawnta
United StatesThe room was very dirty. Towels had stains on them. I mopped the floor the first night I was there and it was pretty nasty. Shower had stains in it like they weren't using bleach. We showered with our sandals on and went and bought our own towels to use. You would think they would allow pets but no
The location and staff were nice and helpful bed was very comfortable
Stayed in October 2023
Reviewed: November 10, 2023
Brittney
United StatesIt was filthy
It was close to the freeway and neighboring cities
Stayed in November 2023
Reviewed: November 5, 2023
Fox
United StatesProperty was not in the best location. Didn’t feel safe at night when sleeping. Pool is out of service. Cigarette burns on the bed blankets. And 2 small pillows for a king size bed.
Yeah
Stayed in November 2023
Reviewed: October 28, 2023
That
United StatesCarpet was stained, looked like someone had been stabbed and they never cleaned it up. Few outlets didn't work/ had tape covering them. A couple of the outlets came out of the wall when I unplugged my stuff to leave.
Location compared to work.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content