Reviews of Fairfield Inn & Suites by Marriott St. Joseph Stevensville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
4408 Red Arrow Highway, Stevensville, 49127, United States
#5 of 8 hotels in Stevensville
Guests' ChoiceReview Score
Based on 67 hotel reviews
7.3Score breakdown
-
Cleanliness
7.9
-
Comfort
8.2
-
Location
8.2
-
Facilities
7.9
-
Staff
8.1
-
Value for money
7.3
-
Free Wifi
7.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: September 29, 2024
Tristan
United States1 review8.0“Clean, comfortable, bad breakfast.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
TV stations are sparse, nothing to watch unless you want to see sports or news. Breakfast was horrible, even the oatmeal tasted like it had been reheated for days. I generally stay at Fairfield's when out of town because they reliably have clean, comfortable rooms and a nice selection of breakfast foods...I was disappointed in this stay.
Clean facility: The room was comfortable with plenty of bedding, it was quiet and we were not disturbed by noisy guests in hallways or adjacent rooms, however, we did stay on a weeknight.
Stayed in September 2024
-
Reviewed: September 3, 2024
Kim
United States1 review8.0“Close to st joe and beaches.”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was not up to par. The milk in the carton was frozen. There was no bold coffee and I checked 3 times.
The room was clean and comfortable.
Stayed in September 2024
-
Reviewed: August 29, 2024
Yevheniia
United States7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
No trash bags on cans, one small soap, and one toilet paper roll.
Good location and breakfast was just normal.
Stayed in July 2024
-
Reviewed: July 29, 2024
Contu
United States1 review8.0“Clean, comfortable and close to the beach.”- • Leisure trip
- • Family with young children
- • Deluxe Queen Studio
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast was not great. The hot options were limited. Maybe more variety?
The facility was clean and nice. It’s 10 minutes from the beach so it’s not far. The room was nice. I’d prefer more consistent cleaning though.
Stayed in July 2024
-
Reviewed: July 8, 2024
Cristen
United States3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The poolwas kind of small and the water was colder than I would like.
The staff was super friendly. The room was clean and comfortable. Breakfast spread was typical but also a great way to start your day.
Stayed in July 2024
-
Reviewed: June 10, 2024
Johnson
United States31 Reviews1 helpful vote8.0“Disappointed at check in.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I've been booking my stays through Booking.com for a while now, and there is always a problem with my reservation at check-in? The staff has to take extra time to process me. This stay my reservation wasn't easily accessible for them. Took way too long to check in..
It was clean and comfortable. The room was great! The staff was helpful.
Stayed in June 2024
-
Reviewed: July 27, 2023
Gary
United States8 Reviews7.0“It was nice, staff was friendly & accommodating,”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The fitness center needs wet wipes to wipe down machines, users are used to doing that after using a machine, there were some kind of wipes but they were dry. It is needed in all fitness centers. Elevator was extremely slow.
The breakfast needs some work, not enough food, had to wait for more food & coffee some days, more options maybe, juice machine was down 1 day, more staff needed to clean tables.
Stayed in July 2023
-
Reviewed: July 23, 2023
Dan
United States12 Reviews7.0“Disappointed”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Pool under repair No TV No satellite connection Ceiling of room under repair Carpet stained and showed wear Toilet seat loose (which they tightened)
Clean and new
Stayed in July 2023
-
Reviewed: April 11, 2023
Andrea
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
The room was missing washcloths and hand towels. The trays that hold the ice bucket and mini shampoos on the bathroom counter were very dirty. The coffee pot looked like it had sat outside and the the whole coffee pot area was dirty. No kleenex. When I mentioned all this at checkout, the staff member didn't offer any discount or apology, just kinda nodded.
I have a dairy allergy, so I wasn't able to eat much. I had the oatmeal. It was a bit watery, but otherwise fine.
Stayed in March 2023
-
Reviewed: December 20, 2022
Melyn
United States2 Reviews7.0Good- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
hallways were absolutely freezing
clean, friendly
Stayed in December 2022
-
Reviewed: August 22, 2022
Olga
United States1 review7.0“It was good except for no breakfast and no coffee one morning.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
We were very disappointed having no breakfast on Sunday August 21st. We were told the staff called off and we did not even have a cup of coffee. No one was able to come in to fill in. This should never happen at s Marriott Hotel. I do not know why the manager was not in we were told.👎
Good when available
Stayed in August 2022
-
Reviewed: July 11, 2022
Rachel
United States6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
No towels in pool area. Had a couple of bugs in the room.
Great location close to food, water and activities.
Stayed in July 2022
-
Reviewed: November 10, 2024
Melissa
United States7 Reviews10“Loved it will be coming back”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Very nice and clean
Stayed in November 2024
-
Reviewed: September 26, 2024
Tammy
Abkhazia, Georgia1 review4.0“Hotel was clean, room clean, bed a little too firm, breakfast basic hot and cold items. Coffee maker in room did not hav”- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Signage was ok but didn’t pop. Not a tall sign kind of blended in with surrounding businesses.
It was clean and simple
Stayed in September 2024
-
Reviewed: September 26, 2024
Christina
United States4 Reviews3.0“Never again”- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
won't let you check in early. Not very friendly at check in. sounded bored to be there. Breakfast was 2 microwavable looking sausage biscuits and dry eggs. waffle batter was empty. Took staff 10 min to show up and fix that. Never add more sausage even though an hour left for breakfast. Also charged us and family members for our rooms even though they were prepaid through booking. So now have to wait for refunds. Terrible breakfast and double charged
it was clean and easy to find
Stayed in September 2024
-
Reviewed: August 14, 2024
Jackson
United States1 review1 helpful vote10“Very comfortable”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
No liner in waste receptacles
Stayed in August 2024
-
Reviewed: July 30, 2024
Lisa
United States3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast could be a lot better
The hotel was very nice
Stayed in July 2024
-
Reviewed: July 8, 2024
Behrens
United States1 review1.0Very Poor- • Leisure trip
- • Couple
- • Deluxe Queen Studio
- • Stayed 1 night
- • Submitted from a mobile device
Bookings.com did not work. When I got to the hotel they had no record of my reservation thru bookings.com Can I pls be reimbursed In full.
Stayed in July 2024
-
Reviewed: June 27, 2024
Ruth
United States1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
The price per night was high.
Stayed in June 2024
-
Reviewed: March 29, 2024
Shelley
United States2 Reviews3.0“They won't stay there again”- • Business trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
My employees said the rooms were dirty, no soap provided and the beds were not good
Stayed in March 2024
-
Reviewed: March 7, 2024
Shields
United States1 review4.0Disappointing- • Leisure trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
It wasn't clean and no real food
Stayed in March 2024
-
Reviewed: November 3, 2023
Ali
Israel1 review1.0“Was not that happy”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Housekeeping service was so bad; No one will come to clean your room unless you ask at the front desk 2 or 3 times. Poor breakfast.
Location
Stayed in November 2023
-
Reviewed: August 13, 2023
George
United States1 review3.0“I am greatly disappointed with Mr. Vinil (General Manager) and Marriott customer service.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Issues with the room. No housekeeping. Television and cable didn't work during our stay. The General manager (Mr Venil) was completely dismissive. It's completely not the attitude I would expect from the Marriott brand. I was very disappointed with his lack of response!
Convenient location for our needs.
Stayed in July 2023
-
Reviewed: August 8, 2023
Jessica
United States7 Reviews1.0Very Poor- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
We had no clean towels of any sort, the room wasn’t even swept, we had trash from the people before us, over all just needs to be cleaned!
The location
Stayed in August 2023
Showing 1 - 25
