Reviews of Fitzgerald Hotel Union Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
620 Post Street, Union Square, San Francisco, CA 94109, United States
#174 of 225 hotels in San Francisco
Guests' ChoiceReview Score
Based on 619 hotel reviews
7.0Score breakdown
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Cleanliness
7.4
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Comfort
7.2
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Location
8.6
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Facilities
6.8
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Staff
8.0
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Value for money
7.6
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Free Wifi
7.5
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Reviewed: June 9, 2024
Rich
United States8 Reviews8.0“Good stay!”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Elevator was very small. Had to take several trips to get all of luggage up, but it wasn’t too bad. Parking is a couple of blocks away
Good breakfast, rooms were nice! Staff was very friendly!
Stayed in June 2024
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Reviewed: June 8, 2024
Andrew
Australia31 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Smokers at the front door Footpath was often filthy out the front Very little communication with the attendant
Close to union Square Reasonable eateries close by
Stayed in June 2024
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Reviewed: June 7, 2024
Rolf
Australia9 Reviews2 helpful votes8.0“Enjoyed the stay. Breakfast is acceptable for one nights stay.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast is very basic. Would be nice to have some things that are not plastic. Cereals selection poor. As was the jam offerings. Waffle maker was good however. I’m sorry but coffee and tea ☕️ In plastic cups is really not a way to start the day. Nothing for gluten or dairy intolerant guests - other than a small orange or apple.
The location was relatively convenient to Market street - walkable with luggage. Some god value restaurants close by. Felt safe. Great beds. Appreciated the bath and shower option
Stayed in June 2024
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Reviewed: June 6, 2024
Cara
Canada5 Reviews7.0“I enjoyed my stay and everything San Francisco had to offer.”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 6 nights
The building could use a bit of updating and still keep the old character look. I would have liked to have a booklet in the room with services, transportation options, and info on San Francisco.
The staff was helpful, and the hotel is in a good area to walk to Union Square. Close to transportation, cable cars, bart, and street cars.
Stayed in June 2024
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Reviewed: June 5, 2024
Giovanni
Italy4 Reviews4 helpful votes8.0“Sweet and neat”- • Leisure trip
- • Couple
- • Petite Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
None in particular
The light in a quaint area. The services in either breakfast and room-services were highly recommended. Overall centrally located property with great service and good breakfast.
Stayed in June 2024
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Reviewed: May 29, 2024
Joseline
Germany3 Reviews1 helpful vote7.0“Cheap place but don’t expect too much”- • Leisure trip
- • Travelers with friends
- • Petite Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
-Room is tiny , you can not even open luggage properly - breakfast is very simple
-price : was by far the best price we could get for a very central place - cleaniness is ok -but be careful which way you go, the nice parts of SF are directly around the corner on the one side but bad areas also very close - breakfast is available , but only very simple which is common for USA
Stayed in May 2024
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Reviewed: May 29, 2024
Barbara
Argentina28 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
For two people the room is small.
Location is Great. Breakfast is acceptable. The room is fine for one single person.
Stayed in May 2024
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Reviewed: May 26, 2024
Dirk
United States31 Reviews9 helpful votes8.0“Great location, fair price”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
The room to the street can be a bit noisy, especially during night. Breakfast okay for people who don't need any warm food.
No luxury but perfect location close to Union Square and Cable Cars. Friendly staff, sufficient breakfast. Good for a short stay, don't need a car. Room was absolutely okay, service every day.
Stayed in May 2024
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Reviewed: May 25, 2024
Tomáš
Czech Republic32 Reviews9 helpful votes8.0- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: May 14, 2024
Damian
Poland16 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Petite Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was clean. Personel is really nice and friendly. Perfect localization for the fast city tour.
Stayed in May 2024
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Reviewed: May 12, 2024
Anke
Germany4 Reviews8.0“Could not have been better!”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was not really as expected. Could have been some more to eat. Only baguels and marmelade. But it’s okay for a few days to stay.
Location is very close to union square. It was not loud. People were very friendly and helpful. I would stay at the same hotel next time again!
Stayed in May 2024
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Reviewed: May 8, 2024
Sarah
United States1 review4 helpful votes8.0“I will book there again next time I'm in San Francisco”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
It was exactly as expected, maybe a notch above what I was expecting. The location was ideal, the neighborhood was safe and comfortable for a single female traveler.
Stayed in May 2024
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Reviewed: May 7, 2024
Selwood
United Kingdom1 review6.0“Budget hotel, enjoyed our stay, but windows need safety features.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
However, the windows are a little dangerous as they don't latch, I nearly fell out of the 4th floor window trying to close it! Not safe for young children.
It was great value for money, the breakfast was actually really nice, home made waffles, bagels and cereal choices, with yoghurt and fruit.
Stayed in May 2024
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Reviewed: April 27, 2024
Erika
Sweden3 Reviews7.0Good- • Leisure trip
- • Group
- • Petite Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Could hear all the neighbors, door to the bathroom did not close properly
Great breakfast, great location
Stayed in April 2024
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Reviewed: April 27, 2024
Christine
Australia3 Reviews8.0“it was a great place to staay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
no tea in rooms
clean and central
Stayed in April 2024
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Reviewed: April 27, 2024
Dariusz
Germany3 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 2 nights
Breakfast! I thought i was late and other guests ate everything. But no, there were ony waffles for brekfast. And cereals... It looked like a joke...
Location - close to Union Square. Room was comfortable. Elevator was awesome!
Stayed in April 2024
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Reviewed: April 26, 2024
Denise
United Kingdom6 Reviews1 helpful vote8.0“Lovely”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast more choices
Location staff room
Stayed in April 2024
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Reviewed: April 24, 2024
Natalie
Switzerland46 Reviews3 helpful votes8.0“Good value for money”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
Breakfast ok, but not great
Nice room to the back, quite calm, wonderful bed
Stayed in April 2024
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Reviewed: April 18, 2024
Vuk
Serbia2 Reviews2 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds
- • Stayed 4 nights
Really Old hotel. Little investment like painting the walls in the room every quarter of century (25 years) could help a lot. Staff was there when I needed. Neighborhood is on edge. One street gets you to pandemonium of Zombieland other to down town.
First room was big but really run down. Toilet did not flush, walls was awful they offer me shared bath, but I insisted with room with separate bathroom. They gave me a bit better but smaller room later that evening. Had to wait for ~4 hours and i took a nap then move. Clean sheet and clean bathroom.
Stayed in March 2024
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Reviewed: April 18, 2024
Isabel
Spain28 Reviews3 helpful votes8.0“Good value for money”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Although the street of the hotel was better than others, the area of the centre is really disturbing with lots and lots of homeless people. In general, San Francisco has a serious problem with drugs and people living in the streets. About the hotel: options per breakfast were reduced, but at least they offer some fruit and boiled eggs, in addition to coffee and other “not so healthy options”
Good value for money: hotel plus breakfast in the center of San Francisco for less than 80 euro per night. We were surprised because the bed was comfortable and the room was very quiet and clean.
Stayed in April 2024
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Reviewed: April 17, 2024
Evren
Turkey5 Reviews7.0“Comfy stay in SF”- • Leisure trip
- • Travelers with friends
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel definitely needs a refurbishment
Beds were really comfy and the location was fantastic!
Stayed in April 2024
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Reviewed: April 16, 2024
Korey
Canada9 Reviews8.0“Good value overall - safe, secure, and good location.”- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 5 nights
Rooms didn't have a lot of closet or storage space, I lived out of my suitcase. The hotel wifi was extremely slow but worked.
The staff were friendly and helpful. The hotel was conveniently located, safe, and clean. It's an older building but suited my travel needs - I was in the city for a conference at the Hilton (2 minute walk from The Fitzgerald). Breakfast was solid and filling every morning - waffles were nice! Good value overall.
Stayed in April 2024
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Reviewed: April 12, 2024
Judith
United Kingdom1 review2 helpful votes7.0“Good value for money, improvements could be made for safety at night.”- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 6 nights
The area around the hotel is quite sketchy. This has nothing to do with the hotel per se but the area of SF in general. However, I noticed that other hotels prevented/controlled who could enter the facilities at night more tightly. I would have appreciated something similar to feel more safe. In addition, rooms will not be cleaned/towels changed throughout your stay.
The value for money in this hotel is great. When I compared offers, no other facility offered similar pricing with breakfast included. If you are traveling for holiday with two people or more, they are great. Breakfast options are also good, staff is very friendly and helpful.
Stayed in April 2024
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Reviewed: April 10, 2024
Diego
Colombia17 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
We found cockroaches :(
Room was comfortable and had everything we needed.
Stayed in March 2024
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Reviewed: April 6, 2024
Denise
United Kingdom6 Reviews1 helpful vote8.0“Value for money close to every thing”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
No cooked breakfast
Breakfast OK but same daily no cooked Room lov6very comfortable bed Location close to everything Staff great
Stayed in April 2024
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