Staff so lovely xx

Stayed in March 2025

Decor a bit old fashioned and only very small lounge..however in New York we only needed a comfortable bed and a hot shower as we were out all day

Excellent location ...2 minutes from Grand Central for the Subway.. An easy walk up 5th Avenue to Central Park past St Patrick's, Rockerfeller Centre, Saks etc

Stayed in March 2025

The elevator had a bit of a wait time and was small, and the wifi wasn't locked, so it wasn't the most secure connection, though nothing bad happened.

They let me check in early, I felt very safe as a solo female traveler, and to my surprise, the room was so quiet! I barely heard any street noise, which is so rare in NYC. They also held my bags for me after I checked out so that I could walk around the city freely before my flight. Also, the location was perfect!

Stayed in March 2025

Room was a bit dated. Heating wasn’t working so had electric fan heater, which was noisy & could only be put on for limited time. Bath robes were not in room, had to ask for them & was given one, despite two of us in room. Only given 2 teabags, despite 3 night stay..had to ask for more. Really liked hotel but felt lacking in lots of areas & not what I had previously experienced.

Friendly staff, good location. Previous experience so happy to try again.

Stayed in February 2025

Nothing

Perfect location to the Grand Central Terminal just across the E44 street. It is a 16-minute walk to the Time Square. The staff are very supportive and welcoming 🙏🏻 Thanks for all of them. The room was read early before the normal checking time.

Stayed in March 2025

It's my home hostel in NYC.. every time I go back

Stayed in March 2025

The team went above and beyond. They were incredibly welcoming and accommodating. The room was spacious, spotless, and quiet. The bed was very comfortable and I got a great sleep every night. The hotel is a calm spot in a busy part of the city. Will definitely return!

Stayed in March 2025

Draft beers were a poor standard, breakfast expensive

Location was excellent, within walking proximity to central attractions, shops, etc

Stayed in February 2025

Bed was too soft.

Location, staff, and overall.

Stayed in February 2025

Rooms where a little dated but very clean.

The staff were amazing and so helpful, especially Brendan, who was very attentive and gave advice and directions. Also, there was a young girl who printed our boarding cards apologies we didn't catch her name. But both were outstanding representatives for the hotel.

Stayed in February 2025

A bit tired and run down

Stayed in February 2025

Stayed at this hotel years ago, no changes or updates that I saw. The hotel is getting dated and worn. The room was basic/clean/decent and the bed comfort okay. Their attached restaurant is a nice plus.. but their coffee maker was not working during our stay. A nice coffee shop is next door to the hotel. This "Irish" hotel did not have Guinness 0.0 and should. Decent restaurants and bars (plus shopping) in the neighborhood. Excellent location to get around Manhattan with Grand Central across the street very close by. This is a three star hotel at best.

Great location, pleasant staff

Stayed in January 2025

Bed was quite soft

Location. Room size. Staff.

Stayed in January 2025

Staff and facilities in the hotel were outstanding

Stayed in January 2025

Loud heater. Forced hot water? Sounded like water flowing all night. Did not negatively change our opinion of the location. Will stay there again

Very helpful staff. Great location

Stayed in January 2025

Our shower was brown water and we were unable to shower. Hotel coffee makers were broken according to staff and we had to leave the hotel to find coffee at 6am. Mattress needs to be replaced. Old and sinking in the middle. We have stayed there in the past and had very good experiences. Not up to par this time.

Great value and a very good location for all we did this weekend.

Stayed in January 2025

Bathroom door would not shut easily

Meal

Stayed in January 2025

If you want a view you may not get one but you're not spending too much time in the room

Location of this hotel was so perfect near transport links like grand central. Walking distance of shopping and central park and other attractions like Summit chrysler rockafeller The bed was very comfortable slept like a baby every night. All the staff were very friendly and super attentive to anything we asked. But the Location is the main seller here. Hotel was also very warm and welcoming we had an issue with lights and it was fixed once we came back

Stayed in January 2025

Bar closes early 1130 for the main bar.

The staff was absolutely amazing from check in to out, very cute hotel.

Stayed in December 2024

Rooms a bit dark lighting wasn’t great

It’s was very welcoming

Stayed in December 2024

N/A

the location for our stay….. everything was in walking distance

Stayed in December 2024

Bed mattress was a bit "tired" and curved, not very comfortable. Despite decent floor area size, the ceiling felt a bit low (perhaps on the limit). Air conditioner was super noisy even in the "low" setting (there are only two speeds), and had a very wide on-off range i.e. you get cold (it was mid-November), then it blows hot air for too long and you get very hot, then temperature needs to drop a lot for the heating to come on again so you get cold, and so on. Dinner food was very average, even though breakfast was good. But there is room service which is good. However, there is no fridge in the room.

Convenient location, decent size room and bathroom, very polite and cheerful staff, efficient processes. Good breakfast, quick if need be and very kind staff. Due to being a not very tall building, elevator waiting times were very good. Room was quiet as I had asked, since it was facing walls on both windows - which I accept, can't have it all! However on two afternoons there was a lot of noise and music till 11pm apparently from a nearby roof terrace bar or similar. Everything was functional (except the a/c as per negative points paragraph). Overall I'd say it's an "efficient" hotel for a business stay.

Stayed in November 2024

Quiet rooms. Very friendly staff. Great location.

Stayed in December 2024

We requested a twin room (2 queen beds) which was confirmed in the booking via email with an additional charge of 50 euro a night - however the room was not available - only a small king room with a fold up bed - we eventually got moved to another room the following day - this was all very time consuming & stressful.

Location and most of the staff were professional & welcoming

Stayed in November 2024