The only problem I had was probably my fault. I booked thru Booking.com. When I checked out and paid I told the desk clerk that I didn't need a receipt. I was quoted $169.00 through Booking.com. My charge card statement showed a charge of $311.00. I think this happened as I used a different Credit Card to check out. Totally my fault. However I worked with an employee in the billing and he got it all straightened out. As I said probably my fault but maybe have front desk suggest guest to use the same charge card in instances like.

Location was great because we were attending a play and was able to walk to the theater. We did not do breakfast at the Hotel. The attendance behind desk did advise not to use the walkways at night because sometimes homeless people like to stay warm in there. It was a nice night so walking outside was fine.

Stayed in February 2025

Amazing history and from the time we stepped onto property we would treated with the utmost respect.

Stayed in March 2025

There was come confusion with checking in our car and calling it back.

The location of the hotel was close to dining and entertainment opportunities and the staff was wonderful, helpful and polite.

Stayed in February 2025

The iron had a spur in it and my wife's new $50 shirt was ruined

The hotel is fantastic and the people were great

Stayed in March 2025

Booking.com said our room would be $151 but it wasn't, it was $190. We would not have booked for that price. The host couldn't find our reservation at first and then when he finally did his demeanor changed. He became short with us. There was a wedding there so we couldn't really enjoy our time at the bar, the wedding guests were already drunk and being very loud we had 1 drink and left. The shower was odd, you had to get all the way in and be standing in the stream to turn it on. The coffee maker in our room didn't work.

The room was great, the bed was the most comfortable bed we have ever slept on and the pillows were perfect too. Was within walking distance to the places we wanted to go. The toiletries smelled great and didn't dry out our hair or skin. The speakeasy was a great surprise.

Stayed in March 2025

No microwave in the room. Too few toiletries - bottles were tiny and only one of each even though there were two of us in the room!

Employee TANEESHA M., was wonderful! She made us feel very welcome and stayed in touch to make certain we were having a fantastic stay. Taneesha helped my boyfriend Kevin with havIng a beautiful bouquet of red roses, a bottle of champagne, and candy awaiting us in our room when we checked in! The hotel is very fortunate to have such a dedicated employee!

Stayed in February 2025

Near the event we attended. Hadn’t stayed here since the renovations. Well done.

Stayed in February 2025

Early check in, I wish the shower had a handheld option as well

We didn't eat there. But they have a bar and restaurant which serves all meals. Bed was very comfortable as was the rest of the room The room is huge, which we loved

Stayed in February 2025

Valet parking, we opted to park around the corner for $10/night instead of $40 - very easy walk via skywalk back to hotel.

Gorgeous old hotel in downtown Des Moine beautifully decorated.

Stayed in February 2025

Parking

We had breakfast at Hob Nob and it was fantastic, service was very good and the atmosphere was wonderful

Stayed in February 2025

I had problems, as did the staff who assisted my luggage, in figuring out the setup of the light switches. Success required some fumbling in the dark.

The space at Hotel Fort Des Moines was easy to access with exceptional assistance by staff. The room was wonderfully big, the bed very comfortable. Dining at the hotel was comfortable and the food delicious.

Stayed in February 2025

There was room tidying by the staff, but they apparently forgot to clean the in-room coffee station. No refill of coffee, and used mugs remained, so we had no coffee on our second morning. Not a big deal at all, just strange.

Lovely renovation of an old building, loved the charming old lifts, the rooms were very spacious and comfortable. The decor in the common areas was lovely too.

Stayed in January 2025

The staff wasn't too knowledgeable or clear about breakfast, one told us it was included but then said it wasn't. Waited until morning to ask a different front desk employee and got the same answer "yes, then no, then oh yes you get a credit for 2 adults"

The room was very spacious, the bathroom had the best lighting of any hotel we've ever stayed at and the lobby was gorgeous.

Stayed in December 2024

Nothing

Location, cleanliness

Stayed in December 2024

I liked how the remodel kept the original hotel.

Stayed in November 2024

All was wonderful!

Everything

Stayed in November 2024

Breakfast was delicious. We really enjoyed the Speakeasy bar. The band was awesome!!!

Stayed in November 2024

The shower drains were a bit slow.

The beds and pillows were amazing.

Stayed in October 2024

Taneesha, Brady, Enzi and the others at the checkin desk were fabulous. Also the ladies at the Hobnob, fantastic food, make you feel welcome. Fort a great overall experience. Made my week.

Stayed in October 2024

I liked everything

Very clean and also very luxurious

Stayed in October 2024

bathroom and staff

Stayed in October 2024

Small elevator.

Beautifully restored.

Stayed in October 2024

clean room, comfy bed, and enjoyed the style. LOVED the restaurant. We went ALL OUT for dinner with our friends and wasn't disappointed by a single thing. Everything was fantastic.

Stayed in September 2024

Room, Proudfoot & Bird!, Hobnob, Secret Speakeasy,--- AND, the staff let us have a very late checkout since it was our anniversary! Love everything!

Stayed in September 2024