Nothing.

It was good

Stayed in August 2023

Dining area tables rickety!

Convenient location, clean interior

Stayed in August 2023

Well, the airplane noise. Early Monday morning, you could hear the planes taking off every few minutes. That was annoying.

The air conditioning unit in the first room that I had did not work. I did not realize this until I was in the room, unpacked, and situated. When I mentioned this to the front desk, in the early evening, they were pleasant, and accommodating. I was provided a new room, thankfully right across the hallway. The second room was clean, comfortable, and the A/C worked just fine.

Stayed in September 2023

Wi-Fi was not good. Should have been better

Stayed in August 2023

Key cards only worked half of the time. Housekeeping never checked on our room. The walk in shower door had a gap so water went everywhere.

Close to downtown area, has a few options for food within walking distance, pool was nice.

Stayed in July 2023

The place seemed short staffed. The front desk clerk was driving the van to the airport, and we waited about 10 minutes with no one at the desk to check in. He was very nice and apologetic – it’s not his fault. The rooms are nicely equipped, but are not being kept up. Having great shower dispensers is fine until you don’t keep them filled with product. The room could use USB outlets by the beds. The cord to put the darkening blinds down is inaccessible behind the recliner. It is a strange decision to hang the bathmat inside the shower, where it gets soaked before you can find it to put it on the floor.

Stayed in May 2023

Bathroom door didn’t close Room had drawers open when we arrived Bed was rumpled laundry cart was outside of our room

Stayed in May 2023

As beautiful as the bathroom was, the water pressure in the shower wasn’t too great. It was better than other hotels I’ve experienced but still wasn’t the best. That must be a hotel thing. The front desk staff were not rude, but they weren’t friendly either. Kind of a bland get you in and get you out kind of attitude towards customers, not much hospitality. The chair at the desk in the room didn’t feel very comfortable when I sat down to eat dinner. They definitely need updated. Most hotels I’ve traveled with have ample outlets next to the bed and at bed level. The outlet next to my bed was underneath of the side-table and made it difficult to plug my electronics in and out. They don’t have standard lamps with the outlets next to the bed. Lastly, after working a 12-hour shift and heading in for the night it was frustrating to find that my room key was deactivated. My hands were full with groceries and I had to travel all the way down to the desk to have it fixed on very slow elevators. The front desk staff fixed the issue and it worked correctly the following day.

Location was great for where I needed to go, only 10 minutes from downtown Columbus. Hotel is clean and modern. Bed was the comfiest bed I have ever experienced at a hotel, like sleeping on a cloud with ample pillows (soft and firm!). Beautiful bathroom with walk-in glass shower and ample towels. Was not advertised, but mini-fridge in room which was a bonus! I was afraid my drinks wouldn’t be kept cold because it didn’t say they were equipped with a mini-fridge. A/C unit was working great…room was comfortable temperature. Being close to airport, I was surprised that it wasn’t very noisy. You can hear planes taking off but it’s really not bothersome, the rooms are pretty soundproof. T.V. in room was large & made the room feel cozy. Did not try breakfast but it sure did smell amazing! I could smell it cooking from the 4th floor.

Stayed in May 2023

very clean and a kind staff

Stayed in May 2023

common areas need updated. Food and bar would have been nice. Breakfast was uneatable.

Clean room super soft bed. Friendly staff.

Stayed in April 2023

No Wifi

Location was great. Hotel was clean and the staff was friendly. Free breakfast was fantastic!

Stayed in April 2023

poor breakfast.

good choice for any goals

Stayed in April 2023

bathrooom floor was sticky, usb port in room didn’t work for charging phone late night.

Good secure clean

Stayed in March 2023

Some things were not up to standard but it was easy to switch rooms.

Krochelle was amazing and was simply the best guest services person I have ever met.

Stayed in December 2022

The location, though convenient to the airport, is dull. There’s no food service, but there are some adequate restaurants within a 10-minute walk.

I found it to be clean, comfortable and with a pleasant staff. The airport shuttle service was totally good.

Stayed in October 2022

the air was very dry and the coffee in the room was not that great

it was well appointed with a clean modern lobby, polite staff, charger for our electric car, and spacious bedroom. It was affordable and had a pretty decent breakfast

Stayed in October 2022

breakfast was just adequate. Property was somewhat outdated, no fridge in room. There was dog food on the carpet in my room.

Stayed in October 2022

Cold breakfast.

First floor.

Stayed in October 2022

The wall mounted shampoo, etc. bottles in the shower were empty. Little plastic bottles of toiletries were provided, but I like it when there's a more eco-friendly option.

Stayed in October 2022

I was on the first floor and the meeting rooms had gatherings that were very loud, hip-hop music, etc. We tried closing the door to help me get some sleep but they kept opening it.

The women working the desk and the woman doing breakfast when I was there were efficient and friendly

Stayed in October 2022

The cleanest and staff. Excellent price too.

Stayed in September 2022

?

gym

Stayed in September 2022

This hotel definitely could use a better pillow. Your sleep is important and the pillows were awful. That is the only negative.

The property was clean and the staff very friendly.

Stayed in September 2022

bed was too soft.

easy to find.

Stayed in August 2022

The breakfast did not meet my expectations. There was no bread/toast, and I struggled to go through the pastry provided. But the sausages and yoghurt were great. I also waited for a while at the airport before picking up, and could reach the hotel with my foreign number, but some kind gentleman called the hotel on my behalf, and the shuttle came for me.

The room was huge, with a soft cushy bed. I loved it and the bathroom too. The check-in staff were there late at night to help me check in with my late arrival and recommend places to buy some stuff I wanted.

Stayed in July 2022