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  5. Reviews of Four Points by Sheraton Deadwood

Reviews of Four Points by Sheraton Deadwood

575 Main Street, Deadwood, 57732, United States

#6 of 35 hotels in Deadwood

Guests' Choice

Review Score

Based on 591 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.4

  • Free Wifi

    7.7

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Showing 226 - 250

  • Reviewed: May 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 3 nights

    Parking

    Staff, lots of room. Cleanliness

    Stayed in May 2022

  • Reviewed: May 14, 2022

    9.0
    Terrific Location
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Beds
    • Stayed 2 nights

    As a new hotel the staff were not always current on the location of things (ice machines) or how things operated (washer/dryers). The room described in the Bookings advert was not what was delivered upon arrival at the hotel. The room we got was 1/2 the size which was adequate but is misleading.

    The location could not have been better as it is literally at the edge of the historic district which is why you are in Deadwood. The room was clean and comfortable. Food services were of high quality down in the casino. Parking was very convenient.

    Stayed in May 2022

  • Reviewed: May 9, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    right downtown friendly staff

    Stayed in May 2022

  • Reviewed: May 1, 2022

    9.0
    Four points review
    • Leisure trip
    • Travelers with friends
    • Traditional Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much for dining options in Tin Lizzie's casino on ground floor. Casino kitchen makes the food.for the lounge and while food was decent the selection is limited.

    Great location close to downtown within walking distance to great nightlife and a good casino on the ground floor of hotel.

    Stayed in April 2022

  • Reviewed: April 26, 2022

    9.0
    wonderful
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted from a mobile device

    everything

    very welcoming

    Stayed in March 2022

  • Reviewed: April 9, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a bartender by the card tables that was very rude that night.

    The room was quiet and comfortable.

    Stayed in April 2022

  • Reviewed: February 24, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No parking available had to pay for metered parking in another lot. Room was a handicap room with a weird shower.

    The room was spacious

    Stayed in February 2025

  • Reviewed: September 26, 2024

    4.0
    Comfortable room but very loud.
    • Leisure trip
    • Solo traveler
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very loud hotel. You can hear everything in the room on either side of the room you’re in. Hardwood floors in hotels is a terrible idea.

    Clean

    Stayed in September 2024

  • Reviewed: September 5, 2024

    4.0
    Definitely not worth $500/night
    • Business trip
    • Couple
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room was filthy, particularly shower area and bathroom. The living area looked like it hadnt been cleaned except in the walking path. Dust bunnies and crumbs along the walls. The bathroom vent had so much dust, likely gaining mold. For $500/night, i would expext to not see grime in shower or other people's hair in it! Coffee had about 1/2 inch of grounds in the bottom of 1 cup.

    Parking and valet were fantastic!

    Stayed in September 2024

  • Reviewed: August 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I was VERY surprised there wasn't anything in the room or at the front desk about the hotel. Was there a pool. A spa. A restaurant. Nothing. Nor was there ANYTHING about Deadwood. Places to see. Points of interest. Restaurants. Places to shop. I had to look online about the city and the hotel. Very disappointing.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to pay for parking when I paid for a room

    Clean and good location

    Stayed in August 2024

  • Reviewed: July 5, 2024

    6.0
    Spend enough for a room at least clean bedding is a must. Stayed here many times. May look else where next time.
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bedspread had blood stain and looked like puke not removed if washed.

    Downtown, walking distance from most casinos

    Stayed in July 2024

  • Reviewed: June 26, 2024

    7.0
    Was charged form 4 points we were also charged from your website 4 points did credit us back.However it would have been
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot water for showering just room temperature

    Location and cleanliness

    Stayed in May 2024

  • Reviewed: June 25, 2024

    4.0
    Get a motel. You’ll save money for the same experience.
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We got charged a surprise 250 for just reserving the room, and it wasn’t the deposit. That’s 50 bucks. Then I reserved a king suite, and besides a king bed, and a decent shower, there was nothing special about the room. (Even though the listing online said differently.) The fridge was small , so small that you could only fit a couple of drinks. There was no free breakfast, we had to pay for parking and we got a “buy one get one” drink from the bar, only to get charged for it later. The first host (when we got there) was completely unhelpful. Later, a girl hostess was nicer and explained things a little more to me a couple of days later….but you’d have the same experience in a motel and it would be a LOT cheaper.

    I liked how clean everything was, and that the tv actually had streaming capabilities.

    Stayed in June 2024

  • Reviewed: June 22, 2024

    1.0
    Staff not concerned about my complaints
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Charged for parking but was full 4 out of 5 days and could not use

    Stayed in June 2024

  • Reviewed: June 18, 2024

    3.0
    Overpriced, dumpy stay.
    • Leisure trip
    • Travelers with friends
    • Traditional Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No services unless requested.

    It is in Deadwood.

    Stayed in June 2024

  • Reviewed: June 17, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The flying bugs in my room. There was a lot of them. Nothing was done about it

    Location

    Stayed in June 2024

  • Reviewed: June 8, 2024

    5.0
    Deadwood is a cheap & tacky town with loads of gambling. Not what we expected.
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only one comfortable chair to sit in despite there being ample room for another. It meant one of us had to sit on the bed while watching TV. Breakfast very limited & no use if you have intolerances. Parking is extortionate at $20 per night!! There's limited space under the hotel, so one of the nights the car was in an open car park about a block away. Total rip off.

    A nice big room & comfortable bed, but little furniture.

    Stayed in June 2024

  • Reviewed: May 8, 2024

    1.0
    You didn't pass on my reservation
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    When I showed up they didn't have my reservation so had to pay twice

    When I showed up they didn't have my reservation so had to pay twice

    Stayed in May 2024

  • Reviewed: January 13, 2024

    7.0
    Alright
    • Leisure trip
    • Couple
    • Traditional Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Had to pay for parking

    Location

    Stayed in December 2023

  • Reviewed: November 28, 2023

    7.0
    Overall a good experience just need to fig out the billing portion.
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Second floor lobby was confusing..but we made due. Also didn’t like that I was charged multiple times and still have charges that don’t add up.. I got a locked in rate on here and prepaid with breakfast included ..then get to the property and we have to pay for breakfast (which we never had) daily parking fees..at our hotel, then some other random fee for an additional night that we never booked or requested?

    Good location

    Stayed in November 2023

  • Reviewed: November 15, 2023

    5.0
    All in all ok but probably should have offered discount for no tv
    • Leisure trip
    • Couple
    • Traditional King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could not park on site. Tv did not work in room asked for someone to come look at it nobody ever showed up.

    Rooms are always nice and beds are good.

    Stayed in November 2023

  • Reviewed: October 16, 2023

    3.0
    Poor
    • Business trip
    • Family with young children
    • Traditional Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was smaller than was advertised. Parking was terrible

    Location was good

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Adequate room with not a lot else.
    • Leisure trip
    • Family with young children
    • Traditional King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I could hear the conversation from the room next to mine word for word, and my shower head leaked after I took a shower and it was very difficult to sleep with the noise of the driping. There was also not a ton of light in the room.

    The room was nice and clean and had a desk so I could do school work.

    Stayed in October 2023

Showing 226 - 250

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