Reviews of Four Points by Sheraton Eastham Cape Cod This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3800 Route 6, Eastham, MA 02642, United States
#9 of 11 hotels in Eastham
Guests' ChoiceReview Score
Based on 92 hotel reviews
7.5Score breakdown
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Cleanliness
7.9
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Comfort
7.9
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Location
8.3
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Facilities
7.6
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Staff
8.2
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Value for money
7.3
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Free Wifi
8.8
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Reviewed: January 6, 2025
Eileen
United States5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Alternate bed: sofa bed, Pool view
- • Stayed 2 nights
- • Submitted from a mobile device
Not having 2 queen beds.
Stayed in January 2025
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Reviewed: December 16, 2024
Timothy
United States2 Reviews9.0Wonderful- • Solo traveler
- • Premium Room, Larger Studio, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Good location
Stayed in December 2024
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Reviewed: December 15, 2024
Teresa
United States4 Reviews1 helpful vote7.0“See above”- • Leisure trip
- • Couple
- • Premium Room, Larger Studio, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Front desk staff
The place was clean enough, but the front desk staff (woman) was extremely rude. When we arrived, she never greeted us, stayed sitting in her chair. I knew it was early and did not expect to check in, so I told her we were here to us the restrooms, but we did have a reservation She immediately said,well you gave check in now. I replied to her, that I was aware of that and was not asking her to check in only where the restrooms were. All while she is still sitting in the chair, with a scowl on her face. My husband ended up finding the restrooms while I stood there. The gentleman to the right (staff member) asked me how was our trip down there. I answered him, thank you for asking. I asked him about nearby restaurants in the area and he told me about a couple. Meanwhile the woman was still sitting and at this point ignored me. Then she stated talking and said, oh your room is ready if you eat to check in now. I was surprised but of course said yes and proceeded to check in. She finally stood up and told me the room number etc. When I told her I didn't hear her because I'm hard of hearing, she rolled her eyes...I finished checking in at this time my husband returned and I thanked her and said to her"smile it'll go a long way and life is good". Not a you're welcome nothing.. she's very rude and cold. Not a good impression for your hotel.
Stayed in November 2024
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Reviewed: September 18, 2024
James
United States20 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Premium Room, Larger Studio, 1 King
- • Stayed 4 nights
Customer service wasn't to the level expected.
We didn't use the restaurant for breakfast. We preferred eating at local establishments
Stayed in September 2024
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Reviewed: September 13, 2024
Aaron
United States1 review7.0Good- • Leisure trip
- • Couple
- • Guest room, 1 King, Alternate bed: sofa bed, Pool view
- • Stayed 3 nights
- • Submitted from a mobile device
Only buffet. No a la carte.
Stayed in August 2024
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Reviewed: August 24, 2024
Joel
United States1 review1 helpful vote7.0Good- • Leisure trip
- • Group
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 2 nights
- • Submitted from a mobile device
I could not believe there was no maid service and front desk ladies were not accomodating
Location
Stayed in July 2024
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Reviewed: August 16, 2024
Lilya
United States4 Reviews1 helpful vote7.0“Too expensive for the offered service”- • Leisure trip
- • Couple
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 2 nights
- • Submitted from a mobile device
Nice pools, good friendly stuff
We were staying for two nights and because of the policy to clean only on third day - our room never was cleaned - even the trash was not removed.
Stayed in August 2024
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Reviewed: June 30, 2024
Anthony
United States20 Reviews1 helpful vote6.0“For the price, go somewhere else.”- • Leisure trip
- • Couple
- • Guest room, 1 King, Alternate bed: sofa bed, Pool view
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast a rip off. $18 per person. We would have stayed at another hotel for what we paid for the room and breakfast. Blind fell on us. When we went to report it, there were others reporting the same issues. One hit in the head, and my family member in another room got cut.
Location.
Stayed in June 2024
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Reviewed: May 6, 2024
Pin
United States8 Reviews7.0Good- • Couple
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 1 night
- • Submitted from a mobile device
didn’t include breakfast
nice staff
Stayed in May 2024
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Reviewed: April 5, 2024
Magali
Canada9 Reviews2 helpful votes8.0“great stay with family”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 2 nights
Location is great, kids love the swimming pool, breakfast was incredible
Stayed in March 2024
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Reviewed: March 23, 2024
Holly
United States3 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Premium Room, Larger Studio, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
The place was very clean. The staff were very nice. Only thing was bed was a bit to soft for me, but that is just my personal preference. I would stay there again.
Stayed in February 2024
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Reviewed: March 4, 2024
Vicki
United States1 review9.0“Would definitely stay there again”- • Leisure trip
- • Couple
- • Large King Room with Sofa Bed and Roll-in Shower - Mobility Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
It was perfect for what we wanted
Didn't have it there
Stayed in March 2024
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Reviewed: February 12, 2024
Janet
United States3 Reviews9.0“Comfortable and relaxing!”- • Leisure trip
- • Couple
- • Premium Room, Larger Studio, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
The shower stall was the only little thing, the rails weren’t very clean, like a build up, and a sharp contrast to how lovely everything else was!
Convenient location, swimming pool, personable staff. My husband kept commenting on how comfortable the pillows were. Bright parking lot also a plus!
Stayed in February 2024
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Reviewed: January 23, 2024
Nancy
United States21 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 1 night
- • Submitted from a mobile device
The swimming area was family friendly
Stayed in January 2024
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Reviewed: January 3, 2024
Jacquelyn
United States7 Reviews9.0“Was VERY disappointed with the pool area temperature. We had a blast last year swimming with our little one. This year t”- • Leisure trip
- • Family with young children
- • Large King Room with Sofa Bed and Roll-in Shower - Mobility Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
The pool area temperature was VERY COLD. The staff was not very receptive when it was brought up. I was told “it is air” We stayed there last year and the area around the pool was much warmer. An indoor pool area should be comfortable it was definitely too cold, especially one you get out of the pool
We love the breakfast and the location
Stayed in January 2024
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Reviewed: October 22, 2023
Karen
United States1 review9.0“wonderful location to bike trails, beaches and restauraunts in the area.”- • Leisure trip
- • Couple
- • Premium Room, Larger Studio, 1 King
- • Stayed 2 nights
I was not able to stay in the pool area due to the chlorine odor indoors which I am very sensitive to.
Breakfast was easy in and out, good choice of items, staff was extremely pleasant and informative regarding the areas attractions.
Stayed in October 2023
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Reviewed: August 5, 2023
Albert
United States1 review6.0“Room was good, pools, good overpriced.”- • Leisure trip
- • Couple
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 4 nights
- • Submitted from a mobile device
Overpriced
Breakfast was terrible. Staff good.
Stayed in August 2023
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Reviewed: August 4, 2023
Lilya
United States4 Reviews1 helpful vote8.0“very convenient, but pricy”- • Leisure trip
- • Couple
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 3 nights
too loud air conditioner
Room, pool
Stayed in July 2023
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Reviewed: July 26, 2023
Joan
United States4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 2 nights
- • Submitted from a mobile device
Chlorine smell
N/a
Stayed in July 2023
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Reviewed: July 23, 2023
Kerry
United States2 Reviews9.0“Very friendly staff and helpful”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 6 nights
- • Submitted from a mobile device
Very clean
Stayed in July 2023
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Reviewed: July 10, 2023
Paul
United Kingdom7 Reviews1 helpful vote7.0“worked for us but would not go sgain”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 8 nights
- • Submitted from a mobile device
pretty souless place
location
Stayed in July 2023
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Reviewed: April 15, 2023
Louann
United States6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 2 nights
The pool is great
Stayed in March 2023
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Reviewed: October 10, 2022
Valerie
United States23 Reviews1 helpful vote6.0“Breakfast should be included.”- • Leisure trip
- • Couple
- • Guest room, 2 Queen, Pool view, Poolside
- • Stayed 1 night
- • Submitted from a mobile device
It was very expensive. I really felt the buffet breakfast should’ve been included in the room charge. When we arrived we walked into a lot of noise. The room in the lobby was loaded with kids and adults. I had a very difficult hearing the gentleman at the desk. I commented that it was hard to hear and he said there are always parties going on. He was very nice about looking to see if there was any NyQuil for my husband but they were sold out. He really didn’t offer a lot of , information, ie internet, etc., but when we got the room there was a typed up sheet next to the television. We had room with a view of the pool and it was very loud. But as it got closer to 9:00 everything got quiet. I feel for the price we paid we should’ve received more.
It was located in a beautiful area. The room was very clean.
Stayed in October 2022
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Reviewed: August 31, 2022
Roy
United States2 Reviews2 helpful votes8.0“I have returned 4 or 5 times, so I am pleased with the hotel.”- • Leisure trip
- • Solo traveler
- • Guest room, 1 King, Alternate bed: sofa bed, Pool view
- • Stayed 6 nights
The toilets in the rooms are not ADA compliant and therefore can be dangerous.
The staff at the hotel are very kind and helpful
Stayed in August 2022
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