Our room didn´t have a nice view of the surroundings. My night lamp was unuseable and broke again after it had been repaired, and my electricity outlets also didn´t function for a short while. And last, but not least, it took about 2 weeks until I received my $ 150.- damage deposit back - my deposit wasn´t documented at all :-(!

The location was excellent ! ! There were many subway lines nearby, and we could easily reach everything we needed on foot. One thing I really liked was that there was free coffee in the morning untill 10 am :-)!

Stayed in March 2025

The room was nice, but I did have a few issues. I couldn’t turn on the TV, and the room phone didn’t work, so I had to use my cell phone to call the front desk and let them know the heater wasn’t working. Unfortunately, the heater never worked the way I expected — I couldn’t turn it on manually, and it stayed on auto, which was a bit frustrating. Despite those issues, the space worked out overall, and I was still able to enjoy my trip with my son in this amazing place called New York.

I loved the area — it was easy to get around, with plenty of food options, the 9/11 Memorial, and the ferry all within walking distance. The subway was also easily accessible.

Stayed in April 2025

Ok under renovation but good. Hope they don’t turn it into one of those Moxy Brothels.

Stayed in March 2025

Lots of construction work going on but that doesnt cause any issues.

The location is great, very close to WTC and financial district. Close access to subway and getting around was very easy. Staff was helpful and accommodating.

Stayed in March 2025

Our stay was wonderful, everything was great, but the breakfast could have had a bit more variety to improve the experience

Our stay at this hotel was fantastic! Everything was really good – the staff was incredibly friendly and helpful, always making sure we had a great experience. The cleanliness was impeccable, and the location couldn’t have been better. We were able to walk to most of the main attractions, and the train station was just a short distance away, allowing us to explore the city easily and as many times as we wanted. Highly recommend!

Stayed in March 2025

Waiting time for the elevators. Rooftop only opens in the evenings.

Location.

Stayed in March 2025

Very central located

Stayed in March 2025

The hotel is in a prime location, close to the ferry terminal and the metro was a few minutes walk away. Also within waking distance of the WTC. The room was clean and serviced daily. There was not much road noise and for a light sleeper, this was important. Bed was super comfy. We arrived early before check-in and they locked up our baggage so that we could begin exploring the area. Good coffee was on tap which was served in the lobby each morning. No issues with wifi. Will definitely be back

Stayed in March 2025

Beds were not the comfiest

About 10-15 minute walk from World Trade Center and Chinatown. 7 minute walk from subway station and quick commute from there.

Stayed in March 2025

Small rooms, no view

Clean and modern

Stayed in March 2025

Breakfast, guys please..... Is served on the restaurant next the hotel, the lady in the breakfast room is very sweet, I don't wanna say anything about her, really. But I can make a list of what was there: Oranges, a weird broth, sausage and burger (not good), yogurt, fries, scrambled eggs, miniature butter croissants, miniature butter pain au chocolate, and eventually some pancakes. Ok, probably for the price we paid the breakfast, that was fair, but please put some more fruit selection and maybe get rid of the fries. Starting the morning with fruit is essential for me,

The hotel is very good, but bare in mind, while we were there there was a renovation, so you'll get there and is gonna be even better (but we paid a very good price) The staff at the reception is very nice and clear, there is an ice machine on the second floor. I don't know why but as Europeans, these things made us laugh, then going around New York we noticed that basically all the water is served with ice (beginning of March). Location is very good, close to the Metro and we felt safe walking late in the evening, There were many places to eat or buy groceries if needed. The bed was very comfy, and the bathroom ok. Coffee for and water for free in the lobby

Stayed in March 2025

Things went smoothly

Stayed in March 2025

Mini fridge in room would have been ideal

The bed and pillows were the most comfortable I have ever had at a hotel stay

Stayed in March 2025

It was really good

The locación is perfect ypu have a lot of things really near, the rooms are really nice and the staff were really nice with ID

Stayed in February 2025

Dirt on heater

Bed, tv, shower, staff

Stayed in March 2025

Room was smaller than accustomed to

Clean facility with a professional yet friendly staff and close to all.

Stayed in March 2025

A nice restaurant or quick food availability would be nice

Nice hotel

Stayed in January 2025

We could not control the temperature, it was very hot in the room

very clean

Stayed in March 2025

Lack of amenities in the toom

Location

Stayed in February 2025

Just the light in the restaurant - if that can be brighter during breakfast. It gives more life.

Great location. Pretty convenient as it's literally walking distance to most of the tourist spot. We've booked a room with 2 queen beds where we joined it together, just perfect for a family of four - we've got a toddler and an infant with us so really a spacious one. Decent breakfast. Not much of variety to choose from but love how everything was freshly cooked. Thanks to that lady who's in charge in Wuish Kitchen and Bar. I just hope the place is a bit brighter as it's too dim for breakfast.

Stayed in February 2025

Lobby is underwhelming

Location

Stayed in February 2025

-There is no fridge in the room -The water tasted a lot like chlorine to the point of not being drinkable and came out of the tap white not clear like usually. They provide two bottles of water each day, which helped, but is not great for the environment, a filter might solve the issue instead.

-The location is great - Storing luggage worked especially well, it was easy and was kept in a safe location -The people working at reception were exceptionally friendly and helpful, always ready to hand out tea bags if you asked for them, and providing information about nearby restaurants, thank you! Over all you get great value for money and we felt welcomed and comfortable throughout our stay!

Stayed in February 2025

Location was great, staff were very friendly.

Stayed in February 2025

Room is small, but according to NYC standards. Dark carpeted hotel and room. The main entrance is in a small street, so sometimes, taxi/car transportation will not pick you up or drop you off at the hotel entrance

Comfortable beds (2 full size). Mini-fridge available at request. Close to subway station and to One World. I did not have breakfast at the hotel, so I can't give my opinion about it.

Stayed in December 2024