Reviews of Four Points by Sheraton Los Angeles International Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
9750 Airport Boulevard, Los Angeles, CA 90045, United States
Review Score
Based on 3124 hotel reviews
6.1Score breakdown
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Cleanliness
6.9
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Comfort
6.9
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Location
7.9
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Facilities
6.4
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Staff
7.4
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Value for money
6.3
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Free Wifi
7.0
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Reviewed: September 3, 2024
Stephen
United Kingdom149 Reviews11 helpful votes7.0Good- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Not enough check-in staff. Room with a connecting door and poor soundproofing.
Stayed in September 2024
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Reviewed: September 1, 2024
Sharon
United Kingdom7 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
$350 security deposit !! Extortionate parking fees Food & drink expensive
Reception was quick & efficient Room was spotless & comfortable
Stayed in August 2024
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Reviewed: September 1, 2024
Elena
United States5 Reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was a little outdated with a noisy AC unit and a small bathroom.
Location, free airport shuttle, bag storage, price
Stayed in August 2024
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Reviewed: August 31, 2024
Kymberly
United Kingdom1 review7.0“Was a decent location . Lots of transportation around. The cleaners were good if you complain.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
There was hair in the bathtub and it was slow to drain. The BreaKfast was small. They didn't have the room I booked and the pool was cold
The breakfast was small not. A lot of options built tastes alright. The bed was cozy and the gym was small but enough for a decent workout.
Stayed in August 2024
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Reviewed: August 31, 2024
Simon
Australia36 Reviews1 helpful vote7.0“If you get at a low price then it's well worth it but if not stay elsewhere”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
The rooms are definitely on the older side, perfectly clean though. Aircon was super noisy so if that would bother you then look elsewhere. They weren't very flexible on early check-in. Am fine that they are strict on their check in time which is clearly communicated but as an airport hotel I think they should revisit this. They did store our bags for us for free and could use the pool while we waited if we'd wanted.
The room was exactly as advertised. Close to the airport and decent value. Rooms are pretty old but for the price was fine and we were only staying one night. I'd definitely only stay one night here, if you have longer, stay away from the airport, not much public transport and uber/Lyft adds up.
Stayed in August 2024
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Reviewed: August 29, 2024
Akita
United States10 Reviews5.0Fair- • Leisure trip
- • Group
- • Larger Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
we had to wait for our room because we arrived early. which was expected however they gave us the room and when we went into the room it wasn’t not clean and ready for our stay so we had to return to the front desk and wait about 30 more minutes
Stayed in June 2024
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Reviewed: August 27, 2024
Carme
Spain16 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom door didn't close properly.
Stayed in August 2024
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Reviewed: August 26, 2024
Joy
United States3 Reviews5.0“Ok”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The TVs had a short couldn’t watch television. Toilet too low.
View of air planes
Stayed in August 2024
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Reviewed: August 26, 2024
Erika
Australia16 Reviews3 helpful votes6.0“Comfortable,”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The unexpected amount of the security deposit, $350 for one nights paid accommodation.
Negotiated a late check out, made a positive difference to my stay. Staff were helpful.
Stayed in August 2024
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Reviewed: August 26, 2024
Darius
Australia7 Reviews5.0“My stay was due to necessity not value”- • Family with young children
- • Larger King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff were not helpful The price was over inflated for what you got
Close proximity to the airport
Stayed in July 2024
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Reviewed: August 26, 2024
Sadia
Canada5 Reviews6.0“Not happy”- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Its an old hotel, or atleast the room we got seemed like from some old building. In three days the room was NOT cleaned, although we asked them many times, seemed like we were not taken seriously as their guests. So we had to move to another hotel !
Location.
Stayed in July 2024
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Reviewed: August 23, 2024
William
United States1 review6.0Pleasant- • Business trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Parking for overnight guests is way too expensive…$55! Crazy! Just assume parking is free for paying customers! The floor/ carpet was wet…! And the room was way to bright, the curtains won’t close all the way!
The staff were friendly and helpful!
Stayed in August 2024
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Reviewed: August 22, 2024
David
United States9 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Hidden fee about parking. $55.00 a day not posted anywhere.
Location and quiet
Stayed in August 2024
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Reviewed: August 21, 2024
Tracey
Australia19 Reviews3 helpful votes7.0“Very basic hotel”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The rooms are very very dated. I was surprised this was a Sheraton as it is nowhere near other Sheraton standards.
Location was great and free shuttle bus to airport super convenient. Staff member that checked us in was really nice and helpful.
Stayed in August 2024
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Reviewed: August 20, 2024
Kenneth
United States21 Reviews4 helpful votes6.0“A place to sleep more like a big motel than a hotel”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Overpriced for the quality received.
shuttle service
Stayed in August 2024
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Reviewed: August 20, 2024
Tatiana
Canada3 Reviews5.0“Very ordinary experience.”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The bed was broken and the pillows were terrible!
Long waits everywhere! Between the wait for the shuttle at the airport to the long wait at the front desk I was very discouraged with this choice.
Stayed in August 2024
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Reviewed: August 19, 2024
Marisol
United States2 Reviews6.0“it was ok”- • Family with young children
- • Larger Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
the rooms smelled like marijuana and we had our kids, the rugs were dirty.
Stayed in August 2024
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Reviewed: August 19, 2024
Bearden
United States1 review5.0“Hotel stay was expensive and not worth the stay.”- • Leisure trip
- • Couple
- • Larger King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Long elevator waits… no valet parking and parking is $55 dollars a night on top of your hotel price… not worth it at all.. paid 330 for 2 nights, not a bad price but when you add another 110 to the price!!! So 440 for 2 nights. Room was way smaller than the pictures showed..i was better off going to a better hotel for that price with valet.. i know better next time… on top of that their gate to get in and out of the parking lot was broken… so many people were getting stuck in the parking lot
Can’t say anything in particular that was great about the room.
Stayed in August 2024
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Reviewed: August 18, 2024
Kenya
United States1 review5.0“overall it was good , wouldn't stay here again”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Overall stay was good. What i didn't like is that the room itself the curtains were dirty and had stains all over them , there was no soap in mt room container in thw wall was empty (luckily I brought my own) and the wash rags did not look to clean themselves. Also on my last night there i went out and got back around 1/2am and i was locked out my room with my belongings still inside. i understand that was check out day, but not until 11am not 1am in the morning n i had to go downstairs waiting in line tored just to get a new room key.
The staff and the location itself were great .
Stayed in August 2024
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Reviewed: August 18, 2024
Anthony
Australia1 review7.0“Thanks”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I was very early for the breakfast, I was looking forward to that , the staff very friendly as well.
Stayed in August 2024
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Reviewed: August 17, 2024
Ahmed
Saudi Arabia6 Reviews6.0“did not receive a good room location (room machine area view), poor gym & improper ventilation.”- • Leisure trip
- • Family with young children
- • Larger King Room
- • Stayed 7 nights
The extra and surprised added fees for the parking (55 USD/ day) ?!?!
Away of the crowded traffic.
Stayed in August 2024
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Reviewed: August 17, 2024
Rachel
New Zealand4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were a bit tired - not as modern as I thought it was going to be
Stayed in August 2024
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Reviewed: August 16, 2024
Donna
United States3 Reviews5.0“Just need a place to stay before heading to Cabo, no complaints from me.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
I'm not picky, was just grateful of the convenience of airport access and shuttle service. Thank you.
Good and convenient location. like the fact we had shuttle service to and from hotel. Staff was nice and helpful.
Stayed in July 2024
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Reviewed: August 15, 2024
Anthony
United States2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
Not a lot of options for breakfast. The breakfast buffet is $32 per person. Thats not an good option for a family of 4.
The room was nice and the facility as a whole was clean
Stayed in August 2024
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Reviewed: August 10, 2024
Martinson
United States3 Reviews1 helpful vote6.0“GREAT ROOM MEH SERVICE”- • Leisure trip
- • Couple
- • Larger King Room
- • Stayed 3 nights
Staff for service was very rude, food was stale and not heated properly, roaches seen in the elevator, and near trashbins in the hotel, and gym equipment was damaged and safety issues were in question.
The room was comfortable, shower was great, and the bed was clean and comfy for our length of stay with plenty of clean towel.
Stayed in August 2024
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