The toilet wasn’t flushing properly and the moulding wasn’t secure in the bathroom

Room was clean and comfortable and ver quite

Stayed in April 2022

not enough parking

location was amazing

Stayed in April 2022

Had a great time

Rooms

Stayed in April 2022

This was not worth the money. At $450 per night I expected a nicer room and better view. My view was looking at highway with marina behind it. You could hear traffic all night long. The room was standard. Nothing special. The parking was inadequate, and we ended up parking 2 blocks away.

Good front desk staff and clean rooms.

Stayed in March 2025

The vehicle noise around the building was bad. Every morning I was awoken by the service people cleaning rooms. They slammed doors and talked loud beginning at 8am.

close to downtown. Clean.

Stayed in November 2024

The bathroom door fell on my mother and no one seemed to worried I should have not had to pay for that room

Area is nice

Stayed in July 2024

Smelled like smoke in room.Traffic noise in and pool area.

Nice tiki bar / restaurant and harbour view.

Stayed in May 2024

The hotel was renovating right than and the floor our room was on, was like a construction site. The first day they didn't clean the room at all. I had to complain about this than the concierge made it work even difficult. The breakfast was ok, but the waitresses took their time, were unfriendly and had no clue about the menu. Rather disappointing and this is not what I expect in a hotel of this class!

The hotel was very close to the harbor and perfect for long walks near by the sea. The Tiki Bar belongs to the hotel and you could have dinner there for a fair price.

Stayed in December 2023

The floors were sticky and dirty. The toilet continued to run after each use. The fitted sheets didn't fit the bed properly and would pop off of the mattress during use. $400.00 per night I expected at least a 4 star hotel and was a 2.

Nice location and entertainment options.

Stayed in January 2024

This place isn't ready to be open the pool not ready restaurants not open yet no hot water lights in our room never turned off some technical problems moved us to a different room no upgrades disappointed for the prices they charge

Stayed in December 2023

Nothing

Stayed in December 2023

Charges were not in line with my original confirmation email

Location

Stayed in December 2023

same as last question

Didn’t even get to take our trip. Hotel refused service even though all conditions were paid.

Stayed in October 2023

My hotel room door was broken. Notified front desk. They did nothing about it. The bathroom sink drains slowly. The milk for coffee or tea curdled were no good. Breakfast menu needs a strong makeover.

Close to some restaurants

Stayed in August 2023

Parking was a problem for my handicapped husband, also didn't find the beds comfortable. Sleeping was a problem because of a squeaky door and noise from traffic.

One decent meal, and the bar service was good

Stayed in July 2023

I booked through booking.com. My booking included breakfast which was clearly written on my booking information.This clearly wasn’t on the hotel system as the staff couldn’t find it. It made booking in hard work and not really what you want when on holiday. The Bathroom was not that clean (hairs & dust on the floor)

Great location

Stayed in July 2023

not very clean

Stayed in March 2023

the Bar service at the Restaurant!

the area

Stayed in March 2023

Walk ins paid $219 much less than our $357 Complimentary Breakfast not honored and we were told we need to get cost of breakfast from you, booking.com

location

Stayed in March 2023

over priced dated small room dated bathroom stingy with bottled water in rooms pool old and dated with no view

location convenient to all family activities

Stayed in March 2023

The hotel canceled my stay without explanation. This is part of what the email cancelation said: We hope in the future if your travels bring you back to our area you will      remember the Four Points By Sheraton Harborside.      Sincerely, (Name Removed)     I replied to the email asking why or who canceled my stay and it bounced back undeliverable

Stayed in November 2022

Rude service in the dining room from those handling breakfast. Also the food was not good. Being in a room where they are in the middle of a renovation/toxic fumes in the hallway.

Polite staff at the front desk.

Stayed in September 2022

our room had ants. problem not handled

walking distance to many places

Stayed in August 2022

Facility is getting tired. Our bathroom needed repair. New grout. New door etc. Had to remind staff to clean our room a few times.

Stayed in August 2022

TV had no sound called down to the front desk twice never sent anyone up said they would come up. For two people they only put one wash cloth in the bathroom. Rooms were not what I would call clean. We actually checked out a day early. Would have rather stayed home.

Not much

Stayed in May 2022