staff was disorganised and took a while to get information

bathroom was very clean, the hotel had a cool vibe and stood out

Stayed in April 2023

The rooms were a bit too small for me. Bathroom was cramped and with all the furniture and king size bed it was a very tight space.

Alexis at the front desk was absolutely fantastic during my stay. In addition, the gentlemen at the front were always super friendly and helpful. I loved Allegory, Michele's, and the Baker's Daughter. The vibe in the hotel is friendly, hip, chic, and sexy. Excellent customer service experience from the staff!

Stayed in May 2023

all staffs were extremely nice to us. very good location

Stayed in April 2023

No refrigerator in room.

Very comfortable, quiet and clean. Shower had amazing water pressure.

Stayed in April 2023

Super cool hotel! Awesome staff, comfy rooms, hip vibe.

Stayed in April 2023

Nothing

Super cool hotel that feels really new. Great location

Stayed in April 2023

Shampoo bottle was empty and was not refilled 3 nights in a row despite placing the bottle inside the sink to clearly show its emptiness! Italian shower head was old and would deserve to be replaced.

Excellent location, close to many restaurants / cafes and Washington main monuments and museums. Bed was extra large and very comfortable. Hotel has roof top and speak easy bars. No breakfast offered but many cafe (more or less good) next door.

Stayed in April 2023

No tea/coffee facilities in bedroom. Cafe downstairs was really expensive ($12 for a basic packaged sandwich) and lacks good healthy options like cereal, porridge, yoghurt & fruit etc. Room was quite expensive, but I think DC isn't cheap in general. Fridge doesn't get that cold - couldn't really cool drinks in it. Not great for kids - no bath, no swimming pool unfortunately, breakfast is limited.

Bed was really comfortable. Good shower. WiFi (free) was fast. Room was extremely clean and air con was very good. Few minutes walk to the nearest metro station and the convention centre.

Stayed in April 2023

Location was great. And Sabine at the reception was fantastic- extremely helpful and friendly.

Stayed in April 2023

rooms under the rooftop bar were not sound proof. needed to move in the middle of the night. after a transatlantic flight, the staff should be a. it more careful about the room assignment. The decor is not really fancy (not working record player, empty record cases, a bathtub as a shower, very dark).

the vibe, the Black art, location

Stayed in April 2023

N/A

Mainly the room was immaculate

Stayed in April 2023

Given the relatively high cost, I would have liked to have had a few more ameneties/perks (i.e., available parking, coffee in the room, premium linens, movie channels/cable tv, etc).

Great vibes, good location, friendly and accomodative staff.

Stayed in April 2023

The $100 per day for incidentals

Very cool vibe, rooms good size, staff lovely and very central. Oh and happy hour every afternoon

Stayed in April 2023

Room could be cleaned more precisly I was really missing coffee machine/kettle in the room If you travel from Europe take your adapters with you as reception doesn't offer any.

Nice design and convenient location We liked our specious room Cool vibes with DJ in the lobby

Stayed in April 2023

A little too much party with the very popular rooftop bar open on weekends

Staff was all excellent

Stayed in March 2023

room smaller than seemed on pictures

o.k. but no place to sit, was always full

Stayed in April 2023

restaurant does not give priority to guests. breakfast limited.

location and fun vibes.

Stayed in April 2023

The room was very clean and tastefully decorated.

Stayed in February 2023

great atmosphere, clean room, comfortable bed, and great selection of vinyl records provided in room. the bar and restaurant are nice too! close to everything we wanted to see.

Stayed in April 2023

the restaurant was overrated and overpriced.

Stayed in April 2023

there weren't enough hooks or towel bars for the towels. It would have been nice to have a coffee machine in the room or coffee included with the room. Parking charges were very high.

the room was clean and comfortable. Bathroom was modern and well kept.

Stayed in April 2023

Nothing. I travel A LOT. It has been a long time since my expectations have been exceeded. The Eaton did.

Location was great; near metro. Near downtown. I liked the staff; very friendly. I liked the lobby music--funky. I liked the decor--warm and unique--not at all like a hotel. I liked the rooms. First time I have played a record in 30 years. I liked the breakfast restaurant and the restaurant. I liked the price. Amazing value for all I have described.

Stayed in March 2023

The amenities are amazing. Room was clean and feels like your own room. Walking distance to the shopping malls, food, and museums.

Stayed in April 2023

excellent design and facilities

Stayed in March 2023

Elevator waiting time sometimes. Parking price, try to find something nearby.

The location is great, the service was done professionally, check-in was fast, and the suite is nice and had a view. It's clean and beautiful, with natural wood, and a vinyl player. High-quality materials and bathroom things such as shampoo and soap. Breakfast options around, Baker's daughter or Paul.

Stayed in March 2023