I really missed a desk to work on my laptop!!

Stayed in April 2025

It is right next to Tenderloin, and even if you steer clear of that part of town, there are still a lot of homeless people and drug addicts in the downtown area including around the hotel. For an adult male the walk home from the bar or party to the hotel can be inconvenient because of this, but I wouldn't suggest walking in the evening to any females or younger people who perhaps can't fend for themselves. During the daytime it is ok-ish, but at night it is not the experience you want. Wouldn't suggest it for a family trip unless you plan on getting a ride from the hotel to wherever you are going. The room had a view to the ventilation pipes which wasn't a big problem, however there was a persistent smell (from a restaurant?) in the room, for which I needed to turn on the AC and ventilator. This worked short term, but it's not an ideal solution. The sound isolation between rooms is poor, which was bothersome only when the next door guests were loud in the late hours, otherwise it's bearable.

Location is GREAT / BAD. Great cause it's downtown and within walking distance to Moscone, fishermans warf, chinatown, Union square etc. with lots of bus connections. The rooms were spacious and had the required amenities. The staff was amazing, pleasant and helpful. I believe it's ok value for money. If you plan to sleep there and wander around for most of the day it's ok.

Stayed in March 2025

Room was poorly lit.

So close to cable car, public transport direct from airport and surrounded by lots of restaurants. Staff were very friendly.

Stayed in March 2025

Sound isolation is weak, I could hear a neighbor talking on the phone. Creaky noises are heard in the room when someone walks the stairs.

Great location. Good value for the money, I did not feel that anything was missing. There was no breakfast, but Magnin Bistro is just around the corner.

Stayed in March 2025

Found it hard to get to sleep each night as could hear person in the room next door on the phone/watching TV

Excellent location close enough for sight seeing and access to cable cars/bus terminals/train station. Lots of good places to eat locally all within walking distance

Stayed in March 2025

Didn't check in sooner. Unhappy with previous hotel.

Cleanliness Staff Michelle at Bar and all other staff was Great

Stayed in February 2025

It is close to Moscone center and to Union square. Also it is close to the Bart Powell station that comed from airport, very handy !!

Stayed in January 2025

There is only one small window and it opens to a tiny courtyard with some hotel equipment. The amount of daylight is scarce, it feels like there are no windows in this room on the 2nd floor.

Very convenient location in the city center, clean room, very careful and friendly staff. Spacious bathroom with bath tub.

Stayed in January 2025

The room was a little smelly

Good location and value for money.

Stayed in January 2025

Nice location. Nice room.

Stayed in December 2024

No heater and no microwave. Wish the bed were queen size as well.

I liked that the walls were not too thin. Bathroom was nice. Room was nice. Location was good. Within walking distance of many restaurants and shops.

Stayed in December 2024

A microwave in the room would be great, but there is one in the lobby

Comfy bed, nice shower, keurig coffee machine. Convenient to airport with Bart

Stayed in November 2024

Old AC unit and it was quiet cold. I could also hear a lot the noise next room

Very good location. Rooms where old but comfortable bed. It was ok. Clean

Stayed in November 2024

The room was small and pretty dirty. For me, it was not a big problem, but clean freaks would have a heart attack here.

IGood liked the location, very close to public transportation. Also the lobby. And the price. And big kudos for storing luggage after chech

Stayed in September 2024

The room is very basic. The room was dark with a window facing other buildings (the back of the buildings AC and dark areas). The bathroom was in a very old style, but clean.

The hotel's location is perfect! In the heart of downtown, it offers all the possibilities for restaurants, shops, and tours and is super close to public transportation.

Stayed in November 2024

N/a as was what was expected.

Great location beside Powell for the tram and Bart. Once you turn left at the exit and not right it was an ideal location. Great value for money.

Stayed in November 2024

It was fine. Small room and not much space in the bathroom, but was OK for one night.

Perfect location!!

Stayed in August 2024

The room had no view and not much natural light.

Great location, staff and an excellent restaurant on site. The gym is very good.

Stayed in October 2024

Potentially a bit too close too the tenderloin which made us wary walking around at night

Clean, friendly staff & comfortable room

Stayed in October 2024

The bed frame stuck out beyond the bed and I fell and hit my head against the wall and brushed my legs. A bit of odd smell in the hallways. Over all a nice hotel for the price

Location was good. Rooms were big and pretty comfortable. Staff nice and helpful

Stayed in October 2024

No parking and some noisy rooms.

Brilliant location to visit San Francisco. We used parking one block over $44 for 24 hours. Our original room was very noisy with air conditioning ducts outside our window. However hotel quickly moved us when we complained about the noise. Attached restaurant was very good, brilliant breakfast reasonably priced. John's Grill across the road must be visited too.

Stayed in October 2024

Clean room and bathroom, close to public transport and the airport train, nice pictures. nice service.

Stayed in October 2024

The air conditioner was noisy and could use updating but it did cool.

We thought it was walkable to the pier(at least for us it was not). However it was close to the trolley and there were restaurants and stores near. Nice lobby. Staff were great. Bar was not open yet...darn.

Stayed in October 2024

N/A

Good location near Powell St and Union Square Clean and spacious room

Stayed in October 2024