It is beautiful, but It doesn’t have room service

Stayed in March 2025

Absolutely amazing!!! So clean and staff were amazing!! Definitely going back 😍

Stayed in March 2025

The only thing was that hot water in the shower was not working properly in the morning. When the knobs were turned to hot, no water would come out.

The room was good. We liked the view

Stayed in March 2025

Our very first impression was with the valet parking attendant, Marcus. When we asked where to stop to unload our rental car, he gave us a maximum of five minutes and threatened to charge us $43 if it will take longer … a NOT so very nice welcome experience as an hotel guest… The man att reception tried to give us compensation for this in form of vouchers for a free drink BUT unfortunately we have got to know at the bar that it was ONLY for Sangria, not everybody likes such a sweet drink…😝 Then there was NO SAFETY BOX in our room 🙈 There was still construction work on the 9th floor, a bar in progress🙄

Location, big pool with warm water and view 👌 The man att reception was VERY KIND👏

Stayed in March 2025

The lifts at check out time take ages! I ended up walking down 28 floors after waiting for the lift for 15 minutes and never managed to get it to it being packed.

The hotels was clean, great staff, amazing room and perfect area to stay in. Will definitely be back again!

Stayed in March 2025

The floor was filthy. After getting out the shower it was clear it hadn’t been mopped and our white socks were black underneath

The view is amazing

Stayed in February 2025

The hotel has a building site right next door and this can be loud at times.

The rooms are lovely and the hotel in general has a really nice atmosphere. The décor is stylish, and its close to the Bayside.

Stayed in February 2025

long waiting for the elevators . Seriously Some of the day the reception is not answering calls due to over load of visitors

Good location Nice pool we where upgraded free and it was great

Stayed in February 2025

size of beds; price of food and drinks in the restaurant and pool bar

location, pool, new hotel

Stayed in February 2025

no breakfast included

Comfortable, everything was perfect at the room and facilities. Super clean!!

Stayed in February 2025

I left my headphones forgotten. I would ask you to please be kind enough to get back to me. I realized today. Room 1904. Herenia Brown I will pay for delivery. At 131 north 40th street Allentown PA 18104 …. Contact me 484-553-2679.

I left my headphones forgotten. I would ask you to please be kind enough to get back to me. I realized today. Please Room 1904 Send me at 131 North 40th Street Allentown PA 18104. I will pay for the delivery. Contact at 484-552-2679

Stayed in January 2025

Service was extremely bad, they never picked up the phone. My had to go downstairs to the lobby when we needed anything. She saw the phones off the receiver, they told her they do that during busy times. I would hate to have an emergency.

The room was we stay in was nice

Stayed in December 2024

The Valet parking was very slow and we had to wait over 30 minutes for our car several times

Great location in de middle of downtown, close to almost everyting

Stayed in December 2024

I loved staying at Gale. I stayed in the Skyline with 3 rooms and it was very clean, spacious and had amazing view. I would definitely recommend it. I didn't have much interaction with staff other than passing in the lobby, and they seemed pretty friendly and helpful. One thing I wasn't really fond of though, was you have to pay for early check in (this was the first hotel I've experienced this with, of all the hotels I've stayed in) but, thank God for the guy, who was trying to check us in and told us he would waive the early check in cost. Shout outs to him🙂. Great location as well, I could see Bayside, the Pier, and the Kaseya Centre directly from our room. We walked to the Kaseya Centre for the Heat game and got there with ease. I visited the gym, and it was pretty kool as well. We didn't try the restaurants because we brought our own food. Overall, it was a great hotel. I will always book with Gale now, whenever we visit Miami. Hopefully, the Skyline room will be available. 10/10 room.

Stayed in January 2025

The room was small for the price, the restaurant was nice but very expensive and when you get breakfast included, it is continental and not hot. There was no business center available and parking was $40 per night for hotel guests! Very nice place but overpriced.

The views were beautiful, the rooftop pool stunning and relaxing, the location is perfect for downtown activities.

Stayed in November 2024

The staff was not very knowledgeable about certain things - getting an extra blanket, where we could use drink coupons they provided, etc. the furniture in our room was like vinyl - not the most comfortable. The beds were small and push right up to the walls, so very hard to get two people in.

Clean - nicely appointed. Restaurant was very good.

Stayed in January 2025

Staff were rude, condescending, and very unhelpful. I liked the hotel but would never stay there again.

Great fitness center. Clean rooms and hotel.

Stayed in January 2025

The house keeping team did not mop daily and I doubt if they’ve mopped in weeks, Whilst walking barefoot around the room the ho to the shower their is so much dirt on your feet. Poor housekeeping isn’t the owners fault the rental is superb.

New Property, excellent quality fixtures and fittings.

Stayed in December 2024

There wasn’t anything with the property, the only issue I had was that I made a reservation on Booking.com I called the hotel the same day to let know that I did not want a high room for personal reasons and they verified the information. Once we arrived we were given the highest floor which is 50 had to switch rooms which was not the same the first. So we did end up paying way more for a room that unfortunately was not as good as the first. A little unhappy with the experience however it was a quick turnaround but still upsetting because my fiancé was very excited about the first room.

It was very clean, the rooms were very spacious, beautiful views of the beach and city! Close to places to eat and a ton to do.

Stayed in November 2024

The elevators was very slow The parking was to far

Stayed in January 2025

Not the property’s fault but construction next door

New and beautifully decorated

Stayed in November 2024

Reception service is limited with 2 persons. For this reason, there was huge queue during both check in & check out

Location, gym facility, car park&vale service, breakfast, staff

Stayed in January 2025

Snall check in counter

Stayed in January 2025

Check in took over an hour with other people waiting in line and attempting to rectify issues with the booking.

Staff very accommodating, rooms spacious and clean, the pool and facilities were great

Stayed in December 2024