384 Canada Street, Lake George, NY 12845, United States
#31 of 68 hotels in Lake George
Guests' ChoiceBased on 1002 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.3
Staff
9.0
Value for money
8.2
Free Wifi
7.9
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End of dialog contentReviewed: August 11, 2023
Michael
United StatesStaff was great and accomadating. Food very good. Rooms clean and comfortable. Good location.
Stayed in August 2023
Reviewed: August 9, 2023
Paul
United StatesLocation is great, almost all lake George attractions are within walking distance.
Stayed in August 2023
Reviewed: August 1, 2023
Mae
United StatesMy significant other fell when walking to the outside bar area. There needs to be yellow paint indicating there is a step down. He does not have sight in one eye so he has no depth perception. There should also be a railing on the steps in the outside area. It would have been handy to have a stability bar installed in the bath tub area for stepping out of the bath tub. I also think the white bricking around the underground parking garage could be a hazard to children who may walk along the top and could fall into the entrance of the parking garage.
The room was very comfortable.
Stayed in July 2023
Reviewed: July 28, 2023
Donna
United StatesOutside of facility needs updating to match the beautiful rooms.
The room was updated, clean, quiet, and comfortable. Walking distance to shops, restaurants, waterfront activities. Wonderful waterfront views from the bar and pool area.
Stayed in July 2023
Reviewed: July 27, 2023
Frank
United StatesClean and reasonably priced
Stayed in July 2023
Reviewed: July 25, 2023
Fred
United StatesThe room was nice, i wish the location was closer to the pool. My wife had just had eye surgery and the front desk was kind enough to move us to a first floor room.
Stayed in June 2023
Reviewed: July 20, 2023
Sheila
United StatesIn general the property could use some attention to detail for the price they are asking. Some repairs and touch ups here and there wouldn’t hurt but it didn’t look run down in my option. It is expensive … but every accommodation is at lake George and there is a lot of convenience at this property. The beach access is small if you are more into the lake then the pool you may want to find a property with a bigger beach. The staff is very friendly but you get the impression no one is really running the show. We had dinner there one night and the food and drinks came out in the strangest order. All appetizers and meals at once to a couple people in the family while others at the table were still waiting for their drinks… sort of weird but the food was good so we didn’t care. Fire pits are always taken - get there early to claim one of you have your heart set on doing that.
Great property! We came as a group and got 5 rooms. four of us got the pool side rooms that have chairs out front of them in the walkway but not the private balcony with two queen beds. The beds were comfy. The pillows were comfy and plentiful. The room was clean and spacious enough for my sister to put a pack n play for her baby in hers. Shower was nice. AC was cold (although not quite as frigid at nighttime…). The text service is brilliant. The staff is very friendly. The pool is awesome. There were always plenty of chairs for everyone around the pool. The drinks at the pool side cabana were good and strong. They play music but it isn’t blaring loud so it’s an enjoyable atmosphere in my opinion. Lots of tables with umbrellas if you want to have lunch or dinner lake side and pool side. The little beach access is nice and you can rent kayaks/floats there and there are Lounge chairs there too. My parents got a lake side room that overlooked the beach access and it was a great place for all of us to gather on their patio since our rooms didn’t have anywhere for the group to gather. The food is really good there. even the breakfast buffet was good and convenient. The fire pits are cool if you can get one in time. They were always full when we wanted one. Very close to all restaurants, a price chopper, the park, the boardwalk etc.. you can walk there in 5-10 minutes.
Stayed in July 2023
Reviewed: July 20, 2023
Leslie
United StatesRenovated room was clean and spacious Right on the lake
Stayed in July 2023
Reviewed: July 19, 2023
Jenny
IrelandWe had a defective toilet (room 350) which continued to present problems for the duration of the stay. Management, however, we’re quick to act to try to rectify the issue. The room was very dark at night, there is a lack of lighting, especially in the bottom half of the room closest to the desk.
Large room, comity bed, property well looked after, staff excellent. Good location close to shops/restaurants. Safe and relaxed lake-front resort. A good night sleep and surprisingly quiet.
Stayed in July 2023
Reviewed: July 18, 2023
Jerry
United States4pm check in is a bit late
room great, service awesome
Stayed in July 2023
Reviewed: July 17, 2023
Esquivel
United StatesOverall the staff was exceptional, we had an issue with the door locking and it was addressed quickly. Only 1 staffer that spoke to us when we were unloading the car, he was extremely rude and don’t want to give us his name. But if it wasn’t for that incident then it would have been great absolutely love it there!
The location and all the amenities are fantastic!
Stayed in July 2023
Reviewed: July 15, 2023
Diane
United StatesOutside older bit interior rooms all renovated.
Restaurant and cabana bar served excellent food.
Stayed in July 2023
Reviewed: July 15, 2023
Maria
United StatesThe drinks at the cabana bar were not great, barely tasted the alcohol. The room could use more hooks in the bathroom and a full length mirror. Better signage to pool/patio area. Upgrade the landscaping i.e. add more flowers.
I had lunch and late dinner at cabana bar and food was very good. Quiet in the evenings. Beds n pillows are very comfortable. The chairs outside the room was a plus.
Stayed in July 2023
Reviewed: July 11, 2023
James
United StatesThe wifi was horrible and lack of room service
Liked the pool side bar and text service offered by the hotel.
Stayed in July 2023
Reviewed: July 10, 2023
Joao
United StatesNoisy. Kids running back and forth at midnight. Sitting and slamming the room window on the outside chairs all this after 11:00 pm
Location
Stayed in July 2023
Reviewed: July 7, 2023
Eliana
CanadaWe loved everything, this was my fist time at lake George and everything was beautiful. We enjoy all the moments in Family. I recommend this ressort. We will definitely coming back next year. The staff was super nice.
Stayed in July 2023
Reviewed: July 6, 2023
Christine
United StatesWish I would of pick a room facing pool.
Stayed in May 2023
Reviewed: July 6, 2023
Christine
United StatesNothing really
Shower was awesome . Staff was great and a little confusing trying to find the restaurant opening. Love it always do.
Stayed in June 2023
Reviewed: July 5, 2023
Catherine
United StatesWe needed to ask for a hair dryer as there wasn’t one in the room. We could hear the kids next door as clear as day, so that wasn’t great. The parking lot was somewhat off limits due to deliveries.
Accommodating and kind staff. Updated room. Great location.
Stayed in July 2023
Reviewed: July 4, 2023
Mitchel
United StatesThe outside seemed run down and the stairs were so damaged, they seemed like a tripping hazard. The outside in general just seemed to be outdated and run down, especially compared to neighboring resorts.
The staff was very friendly and I loved the feature of texting for questions. The view was gorgeous down by the pool/bar. The room was very clean and the bathroom was small but also very clean. The inside of rooms was very modern and I have no complaints.
Stayed in June 2023
Reviewed: July 4, 2023
Miller
United StatesNoise wise, we could hear older kids running around later at night around 10pm which was not ideal for our younger kids (toddler and baby)
Decent size rooms, staff was attentive daily with fresh towels, etc which was nice. The outside bar by the pool was nice and convenient. The dined at the restaurant for breakfast, it was a bit unorganized and communication could've been better but the food was good.
Stayed in July 2023
Reviewed: June 29, 2023
Jessica
United StatesI did not like that I had a conjoining room and we could hear everything from the next room. The people in the next room had the tv blaring late at night all night you could see the room lights through the door which did not make it very private since they were not with us. Also construction started very early in the morning.
Everyone was very friendly and attentive. The food was delicious. Location was great within walking distance.
Stayed in June 2023
Reviewed: June 27, 2023
Robin
United StatesThe parking was a hassle.
The room was big and clean. We loved the fire pits nightly.
Stayed in June 2023
Reviewed: June 26, 2023
Justin
United StatesAir conditioner was loud. Door chain lock was broken.
Location. Modern style. Pool.
Stayed in June 2023
Reviewed: June 25, 2023
Robert
United StatesA little dated, stairways outside need attention
Clean, good location
Stayed in June 2023
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