Pool Bar closes at 6pm cst too early

Everything 🥰

Stayed in May 2024

No fridge or microwave

View of the beach

Stayed in April 2024

A couple of things that could be improved: 1. The pool area and bar needs to stay open longer. Closing it at 8pm seems so early and the pool bar closing early made no sense to me. The hotel is losing money on this. 2. The food at Michael Patrick restaurant was meh. The quesadillas were horrible. The wings were okay. Brownie was hard as a brick.

Everything was so clean and wonderful!

Stayed in May 2024

The hotel parking area was awful with very limited handicap spaces, the pool bar closed before 7pm, there was a decent crowd at the pool and they ran everyone out at 8pm, the staff have conflicting information about what times things shut down, and some of the staff were amazing, like Charles our bellhop, while most of the other staff were just uninterested in helping customers 😟 also no valet, no microwaves in the rooms, some don’t even have a mini fridge. It doesn’t feel very much like any of the resorts I have previously stayed at. I did extend my night through the casino (at a higher rate) even though it would have been less expensive to book through booking and hotel staff would not match the online booking price, I paid extra because I am trying to enjoy myself and not room hop!

It’s a beautiful property, the food and drinks are really good, the room looked nice, butttt

Stayed in May 2024

Mix up with communication.

Stay was pleasant. Food was great. Room was clean. Casino was great.

Stayed in April 2024

On the balcony there was a beautiful view but it was ruined by the annoying sound that was constant. Our safe didn't work and someone looked at it and said there was nothing he could do.

We liked the staff and the location. The bed was comfortable and we slept good!

Stayed in May 2024

No, bottled water for coffee maker. Didn’t clean room at all and we stayed 3 nights. No handle on patio door to get back in room. Everything was unplugged thought coffee maker was broken and called front desk and the guy had to crawl under the cabinet to plug back in. Overall a very strange experience.

Nice location

Stayed in May 2024

No frig available. Staff washelpful but sparky half of the time.

Location

Stayed in May 2024

Friendly staff, extremely hot water and pool

Stayed in May 2024

Having to walk through the casino to get to the room

Room was spacious, meeting space was comfortable

Stayed in April 2024

We were there for 4 nights, and no one came to clean the room. Apparently, they were supposed to tell us at check-in that they only cleaned after several days, but they didn't. When I went to use the phone to ask about towels, I discovered it didn't work and neither did the clock. A man came and handed us towels and an extension cord. He didn't even look at the phone to see why it was not working. My husband had to move the heavy bed to locate the outlet. Fortunately, a maintenance worker showed up to fix the toilet paper holder, which was hanging off the wall and was not happy about the fact that the items were just dropped off. We are guests. Why are we having to fix things? I have never stayed at a hotel where guests were treated so poorly.

The casino was nice. It had a wide variety of slot machines. Payouts were small though.

Stayed in May 2024

Parking was very congested and confusing.

Stayed in May 2024

the pool bar closed to early

everything great food affordability great drinks

Stayed in April 2024

Smoking smells throughout building

Not much

Stayed in May 2024

Na

Poo

Stayed in May 2024

Could not get an extra blanket, was told they only had extra sheets. Where were the extra comforters? Water drained extremely slowly in the bathroom. First time I’ve ever not showered the morning that I left a hotel - because I couldn’t stand to have to stand in standing water!

Conveniently located.

Stayed in May 2024

There was mold. I want a refund

It smelled like mold and I found the wallpaper peeled up in the bathroom like this.

Stayed in May 2024

lamp in room didnt work, water control in shower needs repair, no clean towels and soap

the room was clean, casino staff and front desk staff were nice

Stayed in May 2024

The room did not have a microwave or refrigerator. Had a nice dresser area but that was the only place to lay things on because there is no table or shelf. There was a big couch which ended up being the place to put everything like bags and clothes. Without a refrigerator you have no where to keep your leftovers or drinks cold. Its disheartening to throw out expensive food because you have no where to keep it or a place to keep some cold water. The ice maker was not working either on our floor. The shower door was kinda weird and you have no places to set thing down in the tub either. No exhaust fan in the bathroom and the door is intrusive and kinda in the way. Its a pain in the rear to get from parking garage to your room. You have to walk all the way through the casino with what ever you are carrying to get there.

The facility is a nice place. The pool is nice. Casino and restaurants are nice also. The room is is clean and well maintained.

Stayed in April 2024

Everything

Stayed in April 2024

I just didn’t like so many kids in the pool area. I think they should have a separate area for kids.

I like that the property sits on top of water. I also like the food. It was just a fun experience and it was our first time.

Stayed in April 2024

No housekeeping. For over $100 a night there should be housekeeping every day. I was told it was discontinued because of Covid. Covid is over! Clean my room. Replace the towels. Empty the trash. My waste basket overflowed, there was only one in the room.

Bed was very comfortable. Was surprised there was an outdoor balcony I could sit on and look over the bay. The casino is nice, wide variety of slot machines. Table game minimums were reasonable.

Stayed in April 2024

Good

Stayed in April 2024

Most staff that we interacted with were extremely short and rude. The room was not clean. The beds were uncomfortable. The lamps in our bedroom were broken. I usually do not post reviews but I will never stay at this location again.

Stayed in April 2024

Everything

Stayed in April 2024