Checked in...keys wouldn't work. Then room was occupied. Back down to front desk again. Room is old- bad stains in the sink, toilette ran for 5 minutes to fil tank. Last morning, no hot water. No work out center.

Stayed in March 2023

New bed. Internet that works. A gym!!

Breakfast was very expensive , poor value for the cost. The room was fine, no hot water the second day we stayed. The internet was was sporadic at best, I was told it had been giving problems for the past few weeks. The beds were totally worn out, like sleeping on a banana. The ventilation was horrible, every night our room smelled of cigaretts!!!

Stayed in March 2023

Comfortable bed, bathroom clean and easy to manage bathtub not to high, perfect for old people

Stayed in March 2023

Read above.

The Nugget was so run down. Light bulbs were out on the sign. The amenities in the foyer were ancient! Old dusty palms and a smelly fountain. The tiles were blackened with dirt. The front desk had two ladies with frowns. The elevator lights were out. This place is gross.

Stayed in February 2023

No wifi

Stayed in February 2023

Low ceilings, leaky roof, musty odor, dated. Not a desirable place that makes you want to return. Only one bathroom on main floor. Made me look at other casinos and all were far better. Tropicana, Riverside, Harrah’s. All far better than GN.

Food was quite good at CJ and Gump. Delicious! Lounge and DJ were great!!

Stayed in February 2023

No Wi-Fi. upon check in we were given information on Wi-Fi however after going back to the front desk found out there had not been Wi-Fi for weeks.

The Claim Jumper Restaurant was really nice; food excellent; staff very friendly!

Stayed in February 2023

Everything the worst hotel I ever stayed in and I travel alot.

Nothing Staff is rude. The place is a dump. Sink clotted and gross. No WiFi and charge you 15 bucks for resort fees. For what???

Stayed in February 2023

The restaurants have really raised their prices since last time we were there.

There were nice restaurants on property, so we didn't have to go out in the wind if we didn't want to.

Stayed in February 2023

location

Stayed in February 2023

Extremely noisy bedroom, no shower gel for washing. Shower curtain ripped. No creamer, sugar etc for coffee in room, only two K cups. Some people like more than one cup of coffee. I have stayed in other hotels in Laughlin, but this will be only time in the Golden Nugget.

Stayed in February 2023

We liked that it’s quaint, clean, we enjoyed the courtyard and the restaurants. the front desk agent was very inviting and we felt welcomed. the check in process was easy and fast and the hallways to the room were very accessible. we will stay here again.

Stayed in January 2023

We stayed 2 nights one was charged the other was a complimentary night but we were charged anyway even after verifying we wouldn't with Jennifer upon check so as a result it caused us to be charged a overdraft fee from our bank for which we weren't compensated for after asking Terry the Mgr @ front desk so her & Jennifer who checked us in and Dawn & Carie need to be evaluated .We're very dissapointed , spent alot of money there only to be treated like this. No compensation period. Boo

Our room view

Stayed in February 2023

Toilet low in bathroom, difficult for older customers. Very little space for Non Smoking guest.Too much smoke in the casino playing areas.People we're smoking in the non smoking areas.

Good location.Very comfortable bed.Loved the restaurants and lounging areas.Excellent valet service.

Stayed in February 2023

house keeping coming into my room unannounced while I was in there sleeping on my bed

clean

Stayed in February 2023

Elevators lights did not work for all floors. Elevator for parking garage would not go to 3rd floor. Conrad the bartender was rude and would not recognize people that were playing machines. He was more concerned about the waitresses. He told a couple that they have to wait 20 minutes between drinks.

Restaurants

Stayed in February 2023

The parking structure had a very limited height limit for trucks, only 6' 8".

Very surprised, it was an excellent stay and a good value.

Stayed in February 2023

internet not working, staff not helpful!

Stayed in February 2023

relaxing

Stayed in February 2023

relaxing

Stayed in February 2023

The warf on the river was great to drink our morning coffee.

We have pets, they made easy and comfortable to take care of their needs.

Stayed in February 2023

very comfortable

Stayed in February 2023

Nothing

The front desk is fantastic as always with a smile. Rooms were clean

Stayed in January 2023

distance from parking lot to elevator

room was conformable and clean

Stayed in February 2023

I was over billed. Now I need to dispute the charges on my credit card. That makes for a bad experience using Booking and the Golden Nugget

Stayed in February 2023