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Reviews of GreenTree Inn of Holbrook, AZ

2596 Navajo Boulevard, Holbrook, AZ 86025, United States

#2 of 16 hotels in Holbrook

Guests' Choice

Review Score

Based on 1225 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.6

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 601 - 625

  • Reviewed: March 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very nice. Clean. Staff was helpful and friendly. Great experience.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    5.0
    it was ok
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast was very basic

    clean and good value for money,location

    Stayed in March 2023

  • Reviewed: March 18, 2023

    4.0
    Room cancelation without notice
    • Business trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lady acted like we interrupted her night, yes we arrived later than expected due to road conditions. Then she couldn't find our reservation cause she kept misspelling my name. I tried to spell it several times and all I got was her telling me 'you are giving me attitude'. Please note while I was tired I never raised my voice or was sarcastic. I tried to show her the reservation and she didn't want to see it at first. Twenty minutes later she asked my first name again for the 8th time I spelled it and continued to my last name. She stopped and was like oh I was spelling it wrong. She found it and realized it was cancelled. She was very rude, clear up to the moment she realized it was not my mistake. They had cancelled our reservation without notice. She tried to tell me it was my card...when she checked she realized it was never run. After that she looked and realized no one had tried to call and suddenly she was very apologetic when she realized someone there had cancelled the reservation without notice. The worst part of this was I had two vans full of adults, teens, and kids who had been on the road all day and it was midnight so everyone was tired and cranky. It took 45 minutes to check in.

    The rooms were clean

    Stayed in March 2023

  • Reviewed: March 15, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast wasn’t that good

    Stayed in March 2023

  • Reviewed: March 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed in room 104

    This was our 2nd time here. Everything was great except this time our bed was horrible. The staff is great, rooms are clean. Other than our bed on our 2nd stay, it was awesome. Bed in room 108 was great!

    Stayed in March 2023

  • Reviewed: March 10, 2023

    10
    Exceptional
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stay was pleasant the room was very clean and the bed comfortable.

    Stayed in March 2023

  • Reviewed: February 24, 2023

    10
    Very nice stay, would stay again
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious room quite, plenty of parking, was able to park moving truck close to room. Girls in lobby recommended a Mexico restaurant food was very good.

    Stayed in February 2023

  • Reviewed: February 21, 2023

    10
    Great place to stay when on a trip. Pet friendly.
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night

    We booked for three people and only two sets of towels. Not a deal breaker.

    Located just off of I-40. Friendly staff, pet friendly, clean and quiet.

    Stayed in February 2023

  • Reviewed: February 21, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in February 2023

  • Reviewed: February 19, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small hotel with all the perks. Newly remodeled rooms, very clean. Quiet nights rest. Restaurant next door. Convienient location off the interstate. Not a hot breakfast but what we needed.

    Stayed in February 2023

  • Reviewed: February 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heater and bed was hard

    Clean pretty rm

    Stayed in February 2023

  • Reviewed: February 13, 2023

    10
    NavajoInn
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The quite and home away from home

    Stayed in February 2023

  • Reviewed: January 11, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Inability to contact direct

    I live in Australia and nearing the town of Holbrook in New South Wales - booked what I thought was a motel I had been to previously. I paid and when we arrived the motel had a new sign. I realised the booking was in the USA when confirmation came through I tried to cancel to no avail.

    Stayed in January 2023

  • Reviewed: January 8, 2023

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    the loud people staying in the room above us

    everything was clean an staff were friendly

    Stayed in January 2023

  • Reviewed: January 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice rooms friendly staff

    Stayed in January 2023

  • Reviewed: January 3, 2023

    5.0
    Frustrating
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location wasn’t bad. The biggest problem was the guest just above me that likely had small children who had sleeted all day and chose to stay up all night. From 12:00 am until 7:00 am with a slight lull around 3:00 they ran and stomped across the floor and dripped what appeared to be toys for the greater portion of the night. I’m sure they had a good reason for staying at the hotel however sleeping wasn’t on the list.

    Initially we had a problem getting into our room however the door was just difficult to open. There was a slight problem with the toilet being loose however it looked like they had worked on it before.

    Stayed in January 2023

  • Reviewed: January 3, 2023

    1.0
    Did not stay
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    I didn't like that my room took for ever to be ready, so I did not stay the night.

    Stayed in December 2022

  • Reviewed: December 27, 2022

    4.0
    nasty
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    it’s a little difficult to see from the road Disgusting there was pubic hair all over the shower area The continental breakfast they brag about is a microwave burrito and some water I’m not joking there’s absolutely nothing in the area so stay in the larger cities before or after it’s loud

    Stayed in October 2022

  • Reviewed: December 27, 2022

    6.0
    It fell a bit short for the cost.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were told we could have a first floor room, no problem. When we arrived, it was still not cleaned, so they offered a second floor. We waited for the first floor. We were disappointed that, even after waiting, it was not really "ready". There were no coffee packets in the room and no soap in the shower dispenser. These are simple things that should be checked at every cleaning!

    It was clean and right next to a great restaurant.

    Stayed in December 2022

  • Reviewed: December 23, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn't sleep the whole night. Heating system was so noisy and outdated that it wasn't possible to sleep. The pillow set was simple not possible to use.

    I think it was clean. Good location

    Stayed in December 2022

  • Reviewed: December 21, 2022

    10
    the unit we were in was very clean and modern
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    cleaning staff very friendly. reception not so much. zero communication.

    modern, clean and quiet

    Stayed in December 2022

  • Reviewed: December 3, 2022

    10
    Really comfortable.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property was very clean, modern and well equipped. No carpet, which is wonderful. The bed was luxurious. Thank you.

    It was very clean, and so comfortable. Very nice. The young lady at the front desk was a little rude. We needed a few minutes to get our things together and she was not very gracious.

    Stayed in November 2022

  • Reviewed: December 1, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The office staff was super kind. The rooms were clean and the beds were so comfortable! Would 100% recommend!

    Stayed in November 2022

  • Reviewed: November 16, 2022

    6.0
    A bed for my head
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty floors. Need mopping.

    Location

    Stayed in October 2022

  • Reviewed: November 14, 2022

    10
    So incredibly clean!
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Cleanest hotel I have stayed in and I travel frequently!

    Stayed in November 2022

Showing 601 - 625

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