435 16th Avenue Northwest, Rochester, MN 55901, United States
#40 of 55 hotels in Rochester
Guests' ChoiceBased on 901 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
8.6
Facilities
7.5
Staff
8.6
Value for money
8.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2024
Tony
United StatesBreakfast was less to be desired, and the facilities seemed run down
The restaurant that is attached.
Stayed in March 2024
Reviewed: March 24, 2024
Leta
United StatesThe breakfast was pretty poor. Only one waffle maker kinda worked burnt 2 out 3 waffles. The Pancake maker didn't work. The eggs and whatever else was empty and no one to cook more. There were 3 cereal choices but one was a combination of two different cereals.
It was clean the hallways looks clean but very old. Rooms here comfy.
Stayed in March 2024
Reviewed: March 15, 2024
Nicole
United StatesNo complaints
Loved that the pool is open early and late for my five year old.
Stayed in February 2024
Reviewed: March 15, 2024
Alicia
United StatesSome updates would be okay.
It’s an older hotel but they have everything you need. The staff is friendly and helpful.
Stayed in March 2024
Reviewed: March 8, 2024
Ver
United StatesThe breakfast was mediocre.
The room was quiet and comfortable.
Stayed in February 2024
Reviewed: March 2, 2024
Michelle
United StatesThe night of our arrival we were put into a room that was not accessible for our handicapped member and he was not able to access the bathroom. It was reported to me that one of the desk clerks had given away our room to a walk in guest. I was told we would get a room that was accessible the next morning and then when I checked in with the clerk on duty, I was told that was not the case. After finally speaking with the General Manger, we were moved to a room that was accessible and worked for our needs.
Susan and Lisa were awesome to work with. Susan took our situation seriously and made it right. Our second room was amazing - very accessible for a handicapped family member and comfortable. Breakfast was great. The hotel is pet friendly which was nice since we have an emotional support dog.
Stayed in February 2024
Reviewed: February 28, 2024
Rose
United StatesAll the room was very clean, except for some black spots / pieces of something in the bath tub (not bugs). So I didn't take shower.
The beds were very comfortable, It was quiet in my room. Appreciate the shuttle to Mayo Clinic! Liked the dark roast coffee in the room.
Stayed in February 2024
Reviewed: February 28, 2024
Alicia
United StatesFriendly Staff, Close to the Mayo, Good Price, Hot Breakfast
Stayed in February 2024
Reviewed: February 15, 2024
Christy
United StatesBathroom is old and odd/ toilet out away from the wall and at a slant. Tub had chips. Room had a funny smell. Bed was so hard and the pillow felt cheap.
Convent to our destination
Stayed in February 2024
Reviewed: February 1, 2024
Mary
United StatesBuilding could be updated. A bit dreary
Breakfast was excellent
Stayed in January 2024
Reviewed: January 28, 2024
Trumbla
United StatesChill of the room
Room location
Stayed in January 2024
Reviewed: January 17, 2024
Trumbla
United StatesCold draft coming in around the air/heat unit.
Room was large and metour needs
Stayed in January 2024
Reviewed: January 17, 2024
Jon
United StatesThe first room should have had the heat on.
The clerk was very helpful. The room we had booked was terribly cold and we couldn't get it heated to our satisfaction. The clerk found another room and it was much warmer. She also found a handicapped room which was a help to our medical conditions.
Stayed in January 2024
Reviewed: January 13, 2024
Sengyeng
United StatesThe carpet needs to be change. Ceiling is peeling.
Breakfast is ok.
Stayed in January 2024
Reviewed: December 28, 2023
Dale
United StatesPool Inoperative
Location perfect Price reasonable Breakfast was wonderful
Stayed in December 2023
Reviewed: December 16, 2023
Teresa
United StatesQuiet and simple. Perfect for 1 night
Stayed in December 2023
Reviewed: December 4, 2023
Sara
United StatesThe hot tub was not working
Had a nice pool area for kids, pretty quiet hotel
Stayed in December 2023
Reviewed: November 22, 2023
Karla
United StatesRoom temperature was cool, had to have tv replaced
Good breakfast, nice check in staff
Stayed in November 2023
Reviewed: October 27, 2023
Cam
United StatesHallways were a little dark. Toilet seat was old and rough.
Didn’t eat breakfast
Stayed in October 2023
Reviewed: October 23, 2023
Tim
United StatesSome of the facilities are outdated and need to be remodeled/updated. The rooms just seemed a bit old and outdated and therefore, did not have that fresh, clean smell that you look for in a hotel.
Since my wife had appts at Mayo Clinic, the location of this hotel was excellent. The staff was super helpful and friendly. The.breakfast was also top notch!
Stayed in October 2023
Reviewed: October 20, 2023
Greg
United StatesHad to wait for food, not the right plates.
Breakfast was good.elavador was good.
Stayed in September 2023
Reviewed: October 14, 2023
Jerry
United StatesHot tub wasn;t hot.
Bed was comfortable, breakfast was better than expected.
Stayed in October 2023
Reviewed: October 13, 2023
Jerry
United StatesHad a little trouble with the key card and door lock.
Bed was great and breakfast was better than expected and the pool and hot tub was a nice bonus.
Stayed in October 2023
Reviewed: September 29, 2023
Boeringa
United StatesBed was very comfortable. Plenty of towels. Great pool area.
Stayed in September 2023
Reviewed: September 24, 2023
Jamie
United StatesThe cleanliness of some of the areas could be improved on. There were spill marks on the walls from a drink, that could have been there who knows how long. But some of the areas were very clean, such as the breakfast room. A little bit of color in the breakfast room wouldn’t hurt either.
Great location. Very comfy bed and nice pillows. Staff was very nice to work with. Breakfast was nice. Rooms were ok, you could tell it was an older place but the rooms where good size.
Stayed in September 2023
Rome, Italy
Santurce, Spain
Niagara-on-the-Lake, Canada
Hafr Al-Batin, Saudi Arabia
Ootmarsum, Netherlands
Tamarindo, Costa Rica
Honolulu, US
Kolkata, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content