18014 Park Row Drive , Katy, TX 77084, United States
#11 of 42 hotels in Katy
Guests' ChoiceBased on 461 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.5
Staff
8.9
Value for money
8.2
Free Wifi
8.5
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End of dialog contentReviewed: April 14, 2025
Nicole
United StatesWhat really made the experience pleasant for us was to have front desk engagement, and this person was Bridget. She is a beautiful person who understands valuing people in practical ways. For example, saying good morning, eye contact, smile, and acknowledgment. Thank you for employing Bridget at your location.
Stayed in April 2025
Reviewed: April 9, 2025
Dianne
United StatesNo.Complimentary coffee in lobby when we arrive
The staff and.location is our main reasons for coming to stay there when we visit our son and his family Very very friendly staff
Stayed in April 2025
Reviewed: April 9, 2025
David
United StatesThe breakfast was OK but not as good as the breakfast at many other Hampton Inns -- there was less variety and less fresh fruits.
Generally nice quality of room.
Stayed in April 2025
Reviewed: December 8, 2024
Christine
United StatesThe refrigerator was making noise all night
A beautiful room.
Stayed in December 2024
Reviewed: December 3, 2024
Tom
United StatesBreakfast is 😂
Staffs are very friendly, good service
Stayed in December 2024
Reviewed: November 20, 2024
Hazel
United StatesDidn’t have bench in room for my mother as I thought they would have. Had to retrieve it from another room
Great location
Stayed in November 2024
Reviewed: September 26, 2024
Duane
United StatesNo Ev charging.
Clean room and facilities.
Stayed in August 2024
Reviewed: September 23, 2024
Leo
United StatesI wish the included breakfasts were not all the same or at least tastes better.
We were centrally located between family members we were visiting. The hotel was very clean, a kind staff, a decent breakfast, and so far, the best hotel coffee I've ever had. And I'm a coffee snob. The price was perfect.
Stayed in September 2024
Reviewed: September 17, 2024
Douglas
United StatesAll of the things I look for in a hotel / motel were present. I couldn't ask for more. I would stay here again.
Stayed in September 2024
Reviewed: September 6, 2024
Andrew
United StatesThe water pressure for the shower is low but adequate. Instructions should be provide how to switch from tub facet water flow to shower flow, it not just pulling the plug on the facet.
Free fresh fruit is available all day, good selection of snack are available for purchase. The room come with a microwave oven and refrigerator, adequate plugs for charging IPHONES, IPADS etc. Friendly staff always trying to give customer satisfaction. Good location away from major traffic noise quiet during the night. Good variety of hot and cold items for breakfast including home made oatmeal, hot items change every morning. Adequate space to eat breakfast or relax. The pool is adequate for recreation and laps.
Stayed in September 2024
Reviewed: August 27, 2024
Andrew
United StatesLack of adequate staff to clean the room daily,
Clean, friendly staff, good breakfast many choices hot and cold, fresh fruit and snacks available all day, walking distance to good Mediterranean restaurant.
Stayed in August 2024
Reviewed: August 24, 2024
Andrew
United StatesLow on staff unable to clean the room daily
Good value, friendly staff, clean room, good breakfast, snacks and fruit available all day for guests.
Stayed in August 2024
Reviewed: August 20, 2024
Jenny
United StatesThe pool needed a little clean had to much animals
It was good descent breakfast just in the front desk Vicente a little lost didn’t know much about anything but still nice good hotel
Stayed in August 2024
Reviewed: August 10, 2024
Andrew
United StatesNot sufficient staff for daily room cleaning.
Cleanliness, good breakfast, friendly staff, quiet air conditioner, adequate towels, snacks availability, free bottle of water at registration.
Stayed in August 2024
Reviewed: August 8, 2024
Cameron
United StatesCHANGE THE ADDRESS ON THIS PAGE IT IS WRONG. DROPS YOU OFF IN THE MIDDLE OF THE HIGHWAY 15 mins from the hotel.
CHANGE THE ADDRESS ON THIS PAGE IT IS WRONG. DROPS YOU OFF IN THE MIDDLE OF THE HIGHWAY 15 mins from the hotel.
Stayed in August 2024
Reviewed: July 30, 2024
Brian
United StatesN/a
Very clean, comfortable place to stay.
Stayed in July 2024
Reviewed: July 28, 2024
Grace
United StatesRegular round fried eggs
The scramble egg wasn't good.
Stayed in June 2024
Reviewed: July 26, 2024
Andrew
United StatesThe bottom sheet was dirty, only one day certain breakfast items were in short supply, location was isolated which required driving instead of walking to obtain items.
Friendly staff, Clean room and facility, large bathroom, exceptional breakfast, adequate equipment in fitness center clean pool long enough for laps, fruit was available all day for tenants plus other items to snack., the price was reasonable within my budget.
Stayed in July 2024
Reviewed: July 24, 2024
Gene
United StatesThere were no restaurants in close proximity to the hotel.
Stayed in June 2024
Reviewed: July 23, 2024
Cleysiun
United StatesThe amount of dog hair was excessive and disgusting. It was clear that the carpet hadn't been properly cleaned or maintained, and it made for an uncomfortable stay.
I was really enjoyed my stay until I walked in the room with my socks on and I saw bunch of dog hair stick on them. I was disappointed with the cleanliness of the property, specifically the carpet. The amount of dog hair was excessive and disgusting. It was clear that the carpet hadn't been properly cleaned or maintained, and it made for an uncomfortable stay. I hope the property takes steps to address this issue for future guests. Or maybe have a room specifically for guests with pets. Even though, I’m going to rate 9 because I like the property location, breakfast and staff.
Stayed in July 2024
Reviewed: June 26, 2024
Kesha
United StatesMy TV wasn’t working My closet/restroom door wasn’t operational Very slow drainage in restroom
Breakfast was good Staff was friendly Pool was good
Stayed in June 2024
Reviewed: June 20, 2024
Terry
Trinidad and TobagoLack of a restaurant
Friendly staff, very ean room
Stayed in June 2024
Reviewed: June 18, 2024
Alexis
United StatesI kind of didn’t like that there was not a housekeeping staff to at least empty the trash in the rooms. They provided enough towels and rags due to the lack of a housekeeping staff.
It was located in a nice quiet area and was unkept. Except the trash in the evening outside was overflowing.
Stayed in June 2024
Reviewed: June 18, 2024
Fabrizio
ItalyRooms are serviced every 3 days.
The location of this hotel was very convenient for our business meetings, and this was main reason for selecting this place. The hotel is in very good conditions, nice large rooms, clean, quiet (far enough from Katy freeway that there is no traffic noise). Breakfast is good and standard for this category of hotels. Overall, very recommended. Friendly and efficient staff.
Stayed in June 2024
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