We were left with no toilet paper or klenex, tv only worked on some channels

It was ok.

Stayed in April 2025

Elevator very crowd

Location close to Times Square

Stayed in March 2025

The people where great , my only dislike was the break, I am allergic to onions and peppers and didn't have much to choose from , what I could eat like sausage was cold

Stayed in March 2025

Coffee area could have been maintained a little better maybe offer different sweeteners and or half and half/creamer.

Location was central to everything we wanted to see and do. We always stay Hampton Inn so we typically find one near our destination. Very clean and updated.

Stayed in March 2025

I asked for a room on a high floor - the clerk said he would provide that but then gave me a room on the 7th floor which is one of your lowest. I wouldn’t have minded if he had been a bit more honest :)

Stayed in February 2025

We were on the 31st floor which was great but only 3 lifts so sometimes it took a long time for a lift to come as people checking in and out all day

Great position in Times Square . Great luggage storage facility.

Stayed in February 2025

THE ROOM WAS SMALLER THAN WE WERE TOLD. NO MICROWAVE OR REFRIGERATOR TO KEEP LEFTOVERS OR DRINKS DURING OUR STAY. ELEVATOR TAKES A LONG TIME TO ARRIVE BUT ITS FAST MOVING.

THE SECURITY OF ENTRY AND ELEVATOR WAS AWESOME. KEY NEEDED FOR BOTH. WE COULD WALK OR USE SUBWAY FROM THE OUR LOCATION TO ANY DESTINATION THAT WE WANTED. IT WAS WELL IDENTIFIED OUTSIDE WHEN WALKING. THE BREAKFAST WAS ALWAYS BUSY BUT FOR GOOD REASON.......ALWAYS FULL OF FOOD AND JUICES. NOT A BAD DEAL AT ALL ROOF WAS A DELIGHTFUL SITE TO VIEW NEW YORK FROM.

Stayed in March 2025

Breakfast is not great, more fruit and better coffee could improve it

Super cozy room with a gorgeous view, perfect location, lovely staff, good (but not great) breakfast, a breathtaking rooftop, I would definitely recommend it and would go back too

Stayed in February 2025

Nothing

The location

Stayed in February 2025

Breakfast room was always too bustling with other guests so trying to get a table at first is a challenge.

Great staff, clean facilities, modern and contemporary. Beds are very comfortable and I slept like a baby.

Stayed in February 2025

The size of the room was a bit small for 4 people but we did not spend much time there. The elevators sometime are very busy.

Location!! Easy access to metro and walking distance to many attraction. Hotel staff was very friendly and accomodating in every situation - check in, breakfast,checkout and help with transportation. Breakfast was very reasonable and opens at 6am which was very helpful for people with jetlag :-) Beds were very comfortable. Overall very pleasant experience.

Stayed in February 2025

There were too many homeless folks outside the hotel premises

Location location location! Convenient for connectivity to various train stations.

Stayed in February 2025

live tv reception spotty

Spacious, very clean, comfortable bed, quiet.

Stayed in February 2025

Breakfast was very crowded every morning so I never got to try the waffles, which smelled amazing and were very popular. The rest of the food was mediocre- eggs and meat cold and salty, oatmeal lukewarm and runny, and coffee sometimes scarce. The elevator system was annoying, having to use the room card to select your floor.

Breakfast was provided. The location of the hotel was good for getting to shows. The hotel seemed safe once we were inside, though late at night a couple times there were scruffy looking people just hanging out next to the hotel, sometimes kind of blocking the sidewalk. My young grandson and I (a 75 year old female) were alone so it was a bit unnerving.

Stayed in January 2025

Breakfast could have had more variety

Location and obliging staff Hotel room was very quiet

Stayed in January 2025

250 deposit deduction was not mention during booking Staff ok except for the small curly male customer rep..he check us in as of we owe him to stay in the hotel- no sir no man, just give me your passport or I'd. This is your key..no smile no have a good stay or 3ven welcome to Hampton inn....need someone to train him or you get bad ratings! The rest- helpful.but NO SMILE..just doing my job...not enjoying it... Also, change your pillows- too soft. Mis align my neck and gave me headache.

Location breakfast

Stayed in January 2025

The cost was pricey.

The hotel was very clean and the breakfast had many nice selections. The check in process was quick and easy with the friendly staff.

Stayed in December 2024

Rooms were clean and comfortable but bathroom had some mold around sink. Hanging clothing space was limited. Staff was INCREDIBLE and accommodating prior and during. They were the best part of stay. The hotel rate for what we had I think was price gouging. Or maybe I am reacting to the outrageous taxes added. What a shock!!!. Almost doubled the nightly rate

Stayed in January 2025

Nothing really, it was great and staff was awesome

Location was perfect

Stayed in December 2024

The hotel has three elevators. For some reason, the elevators were almost always blocked, so it was impossible to get in. Maybe we were just "lucky", but we stayed for 9 days, and the busy elevator statistics did not change during this time. Room cleaning. According to the rules of this hotel, cleaning is done every other day. We were cleaned only once during the entire time. I think that making the bed in the room is unnecessary, but emptying the trash cans and changing the towels is worth it.

The room was large enough, the bed was comfortable, the bathroom was clean. The location is very good: quiet street, close to Central Park. Breakfast offers a variety of dishes, some of which change daily. The breakfast room is large. There is free tea, coffee and water in the lobby.

Stayed in October 2024

No parking. There parking lo did not take my vehicle.

The view.

Stayed in December 2024

elevator

location

Stayed in December 2024

Location and staff

Stayed in December 2024

I was uncomfortable with the salespeople wandering the lobby who tried to sell me on a discount property if go to a sales presentation for something.

location & price

Stayed in November 2024