950 Hotel Circle North, Mission Valley, San Diego, CA 92108, United States
#169 of 250 hotels in San Diego
Guests' ChoiceBased on 1745 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.4
Facilities
7.9
Staff
8.4
Value for money
7.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Samanta
United StatesNo Elvator to go to the second floor.
They are very accommodating. The staff are very friendly Especially, Jesus and Carmen.
Stayed in April 2024
Reviewed: April 14, 2024
Sarah
CanadaI loved the location and even with the freeway right there it was quiet. Great hotel
Stayed in April 2024
Reviewed: April 13, 2024
Mariah
United StatesMore blankets in room
I loved the room
Stayed in March 2024
Reviewed: April 11, 2024
Beckah
United StatesThe staff was awesome and remembered us from a. Previous stay.
The beds were highly uncomfortable. Wish there were rooms with to upgrade to upon arrival
Stayed in April 2024
Reviewed: April 11, 2024
Leandra
United StatesWhat l didn't like is that l was charged for parking when l didn't have a car l used public transportation to get here my stepson friend drove him here for his birthday party if l knew l was going to be charged l would told her to park on the st the hotel knew l did not have a car at check in so there for l should have not been charged for parking an l yet to have got a refund for the charge of the parking an the other half of my deposit from the parking charge an l do not like the fact that they do not have microwaves in the room u have to walk all way to the lobby to use there microwave an the staff who are in charge of discussing ur deposit issues never return ur phone call so l quit calling about it if l ever stay here again l will be asking for compensation of my deposit an address the issue of being charged for parking when l clearly did not have a car an the connecting rooms were different then l expected as well word of advice to the hotel if u want to please the customers make there stay worth the stay not a bad hotel but some things needs to be addressed about how things are done with the hotel
We liked the cleanliness of the hotel my kids liked swimming in the pool an the fitness room
Stayed in February 2024
Reviewed: April 8, 2024
Jose
United StatesPerfect location, definitely will be back with the family
Stayed in March 2024
Reviewed: April 5, 2024
Abby
United StatesRooms were mediocre. Found hairs in the bathroom under drinking cups. There were definitely other guests smoking on the patio which stunk up our room
Front desk staff was nice
Stayed in April 2024
Reviewed: April 2, 2024
Haynes
United StatesNA
Stayed in March 2024
Reviewed: April 2, 2024
Rubicela
United StatesThe room was great and had a beautiful view of the pool area, my little girl had a wonderful time in the pool every evening after we would get back from walking and exploring San Diego. The hot tub was amazing ,drinks from the bar and breakfast at the restaurant were delicious. Will definitely return and 100 percent recommend
Stayed in March 2024
Reviewed: March 31, 2024
Patrick
United StatesExterior not super attractive and walls very thin
The pool and hot tub and grounds
Stayed in March 2024
Reviewed: March 31, 2024
Robert
CanadaNeeds a microwave
Everything was good
Stayed in March 2024
Reviewed: March 31, 2024
Cecily
United StatesNeeds a elevator to get to the second floor other than that this was a great stay
Friendly, value, location, clean
Stayed in March 2024
Reviewed: March 29, 2024
Mary
United StatesOutside nit taken care of and outdated. The la Jolla building was so far away from everything and felt unsafe, especially for a mom and child. No security on site. Paid extra for a premium room and balcony stared out to a wall of a back of another facility. Twice had house keeping come into room before I could answer door and with the DND tag on door.
Close to things to do and price.
Stayed in March 2024
Reviewed: March 29, 2024
Selina
United StatesIt was clean and the staff was so helpful and nice
It was quiet peaceful
Stayed in March 2024
Reviewed: March 27, 2024
Veronica
United StatesThis was the best place we have stayed in. The check in was easy and quick. The room exceeded our expectations. The area was safe and had very close parking. The overall experience and staff was great. Thank you!
Stayed in March 2024
Reviewed: March 25, 2024
Julie
United StatesThe rooms are really small, the beds were uncomfortable, and the place looked really outdated.
Very family friendly
Stayed in March 2024
Reviewed: March 25, 2024
Roberta
United StatesVery thin walls, You can hear your neighbors conversations CLEARLY all night. I would suggest not having morning team meetings outside of guest rooms every day. You have a large lobby, why not have them there? Door jams are in need of being replaced. You can see light coming through. Beautiful lobby and on-site restraunt. This place needs some repairs in rooms. You get what you pay for here. If you're just passing through, it's a good deal for 1 night. I had high hopes after looking at all the great pictures online.
Location was good, right off the freeway.
Stayed in March 2024
Reviewed: March 23, 2024
Michelle
United StatesCustomer service was great, as well as the swimming pool
Stayed in March 2024
Reviewed: March 22, 2024
Joseph
PhilippinesThere is no microwave oven to heat our food.
The facility is good. The room is spacious and the is clean.
Stayed in March 2024
Reviewed: March 21, 2024
Deny
United StatesRooms where friendly staff
Stayed in March 2024
Reviewed: March 20, 2024
Koba
GeorgiaMy room was so far from entrance but it’s fine hahaa
Room, garden, location was perfect
Stayed in March 2024
Reviewed: March 19, 2024
Michael
United StatesNo parking available Saturday night. Had to park Illegal and went back at midnight. Later, a local told me it was because of karaoke night. Locals avoid or recommend Uber.
Location, location, location
Stayed in March 2024
Reviewed: March 19, 2024
Crystal
United StatesThe smell of room, the AC didn't work. However the window opened so that was good.
The pool with big.
Stayed in March 2024
Reviewed: March 18, 2024
Tina
United StatesIt's a roadside motel. The hallways are drab, thankfully it was clean. There's a light on each patio that I couldn't control, so had to keep the blinds totally shut. Bummer. Also, no screens on windows I couldn't open the windows as a result.
Good breakfast portions. WAs moved to a room off the freeway for the sound
Stayed in March 2024
Reviewed: March 18, 2024
Monique
United StatesWhen there’s events in the halls it’s very hard to find parking
Very clean and just 10min to Seaworld !
Stayed in March 2024
Reuterstadt Stavenhagen, Germany
London, UK
Moab, US
Choeng Mon Beach, Thailand
Barcelona, Spain
Gili Islands, Indonesia
Rome, Italy
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content