351 Geary Street, Union Square, San Francisco, CA 94102, United States
#108 of 223 hotels in San Francisco
Guests' ChoiceBased on 3215 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
7.9
Staff
8.7
Value for money
8.0
Free Wifi
8.3
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End of dialog contentReviewed: September 1, 2022
Leng
Australiafantastic location, can’t be beat. it was close to Union square, Starbucks nearby, CVS and Walgreens. Easy to take cable cars to fisherman’s wharf and catch BART trains. short walk to Big bus location for Union Square.
Stayed in August 2022
Reviewed: August 31, 2022
Brittanny
CanadaWe weren't quite satisfied with our first room so we asked to be moved and they were happy to help and moved us to a much nicer room that suited our needs fully! Very satisfied.
Stayed in August 2022
Reviewed: August 30, 2022
Sue
United KingdomParking was quite expensive, however it was convenient and we knew the car was safe.
The location was very good and the room was really clean and spacious.
Stayed in August 2022
Reviewed: August 30, 2022
Craig
United KingdomGreat location and helpful staff
Stayed in July 2022
Reviewed: August 29, 2022
Nicole
United Kingdomspacious rooms, very comfy able beds!
Stayed in July 2022
Reviewed: August 28, 2022
Bfreidiii
United StatesSmall room with a lousy view.
Great. hotel. Small room for $300.00.
Stayed in August 2022
Reviewed: August 28, 2022
John
United KingdomGreat location
Stayed in August 2022
Reviewed: August 28, 2022
Antonio
SpainNothing, everything was perfect.
It's close to subway station of Powel which connect to airport is fast and direct. The cleaning was perfect and the staff nice too. Even they let me check early
Stayed in August 2022
Reviewed: August 28, 2022
Dianne2611
United KingdomParts of the hotel are dated and need an upgrade
The staff were exceptional and friendly especially the lady on reception overnight. Pool was a great feature
Stayed in August 2022
Reviewed: August 28, 2022
Giacomo
ItalyOur room was in the Historical Building and was definitely in need of some renovation. not the 27 m2 room we were promised.
Great position to walk around the city, convenient rates and nice pool to relax after visiting the city.
Stayed in August 2022
Reviewed: August 27, 2022
Sam
United Kingdomit’s a little dated but clean and had everything you need
the staff were amazing very helpful
Stayed in July 2022
Reviewed: August 27, 2022
Sarah
CanadaWe asked the staff several times for different recommendations on resturants near Pier 33 early in am- the staff was reluctant to give us a straight answer. They werent sure if things were open and didnt try to find out. The check desk was very busy and understaffed at checkin
Location
Stayed in August 2022
Reviewed: August 27, 2022
Lauryn
United KingdomNo kettle to make tea. Air conditioning wasn’t great
Good location, close to transport links
Stayed in August 2022
Reviewed: August 26, 2022
Callum
United Kingdomthought it was very pricey for the hotel itself but location is amazing and worth the cost of staying in central San Francisco
comfy rooms and lovely staff fantastic when we checked in and checked out
Stayed in August 2022
Reviewed: August 26, 2022
Bjorn
Netherlandswater pressure was very low.
perfect location!
Stayed in August 2022
Reviewed: August 26, 2022
Farin
CanadaWe loved the concierge and bell boys although front desk staff were less than friendly. The room itself was extremely comfortable, but probably in need of some updates (wallpaper peeling, etc.). The wifi was less than ideal and was slow. The area around the hotel is a bit sketchy if you turn one way, but is better going towards Union Square, but the hotel doesn't really have control over that.
We stayed in a premier queen room. The room was fantastic for our family of four - we were so happy with the size and amount of storage and space. There were even extra hooks provided - those little touches are extremely appreciated when you're travelling with your family and have lots of stuff! The two queen beds were extremely comfortable as well. The location was great. And the pool was a special bonus which the kids loved! We stayed on a higher floor (7) overlooking the street and had no problems with noise level. Most things were walking distance, otherwise public transit was a short walk away. Overall, the location and the rooms (along with the pool!) made this the perfect place to stay for our family.
Stayed in July 2022
Reviewed: August 25, 2022
Amanda
AustraliaThe rooms could have been cooler
Great location near Union Square and lots lots of local travel options.
Stayed in August 2022
Reviewed: August 25, 2022
Karen
United Kingdomit was very clean
Location
Stayed in August 2022
Reviewed: August 25, 2022
Robyn
AustraliaLaundry facilities would have been good. Had to pay for parking which we knew about. Bathroom a bit tired.
Location was great. Very close to trolley tram and shops. Our room had no view but as a place to sleep it was great. Room was small but large enough for a couple of nights on the run. Car parking was available and convenient being able to park at entrance to unload and load. Discount for breakfast around the corner appreciated.
Stayed in August 2022
Reviewed: August 25, 2022
Murray
New ZealandWell located for overnight stay between international flights. About 400metres from Powell st BART. Very good value for money
Stayed in August 2022
Reviewed: August 24, 2022
Teresa
United Kingdomsmall bed
location
Stayed in July 2022
Reviewed: August 23, 2022
Katie
United KingdomCheck in guy was miserable and didn’t tell us about a breakfast discount at a nearby restaurant that the guests next to us were told by the guy who checked them in. It would have been nice if the toiletries were replaced each day, especially since there were 4 of us staying for 4 nights and we used all the shampoo up by the second night. Air conditioning didn’t work
Great location, room was large.
Stayed in August 2022
Reviewed: August 23, 2022
Richard
United Kingdomprice and pool
location
Stayed in August 2022
Reviewed: August 23, 2022
Karen
Francenothing
it was central, near cable car, beds really comfortable, too
Stayed in August 2022
Reviewed: August 22, 2022
Esther
United KingdomWould have liked breakfast to be included Not impressed with parking charge
Good size rooms Nice pool Coffee machine and fridge very helpful
Stayed in August 2022
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