Reviews of Handlery Union Square Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
351 Geary Street, Union Square, San Francisco, CA 94102, United States
#107 of 223 hotels in San Francisco
Guests' ChoiceReview Score
Based on 3210 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
9.2
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Facilities
7.9
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Staff
8.7
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Value for money
8.0
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Free Wifi
8.3
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Reviewed: January 27, 2025
Zumrad
United States2 Reviews2 helpful votes1.0Very Poor- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
no hot water and rude staff in the morning!!! A lot of dust on furniture!! doen’t worth a cent!!!!
Stayed in January 2025
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Reviewed: January 24, 2025
Kim
United States39 Reviews3.0Poor- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Beds were hard the king suit was small and nothing special
It's close to union square and shops
Stayed in January 2025
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Reviewed: January 21, 2025
Jill
United States15 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Premier King Room
- • Stayed 2 nights
Read above--the water wasn't hot. The walls were paper thin--we could hear every word of our neighbors conversation to someone on the phone. It was just dated.
Overall, the hotel was tired and a bit dated. From the garage where we parked to the lobby was quite a trek--up one elevator and walk across a courtyard and then down another tiny open elevator (if you don't want to carry your luggage down a flight of stairs--it was an elevator for disabled persons, I think), and then another long trek down hallways to get to the lobby. Our room was clean, but just a bit tired looking. Bed was comfortable. Hot water was lacking--shower only got warm, never hot. I would not recommend this hotel if you are a person who is sensitive to the little aesthetics that can make a space feel warm and welcoming versus flat and blah.
Stayed in December 2024
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Reviewed: January 21, 2025
Karel
United States3 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Staff was excellent and friendly. Hotel room was very clean.
Stayed in January 2025
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Reviewed: January 20, 2025
Genri
Japan69 Reviews6.0“Good.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
Room facilities are old compared with the photos. The bed is a little small for a queen size.
Location is good. Hotel staff are friendly and helpful.
Stayed in November 2024
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Reviewed: January 16, 2025
Deizy
United States5 Reviews10“I had an amazing stay in this hotel”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 6 nights
The hotel is amazing. I loved everything in my experience there. I really recommend it. It has a good location, the room is clean and comfy. The staffs were kind and helpful the whole time.
Stayed in January 2025
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Reviewed: January 11, 2025
Caroline
United States9 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Petite Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I've been here several times and have always gotten consistently excellent service.
Everything. Great location too
Stayed in November 2024
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Reviewed: January 7, 2025
Tamara
United States120 Reviews9 helpful votes6.0“Noisy”- • Leisure trip
- • Couple
- • Petite Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Too noisy due to ongoing hotel workers protesting
Good location aside from noisy protests on the street
Stayed in November 2024
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Reviewed: January 7, 2025
Jesus
United States17 Reviews1 helpful vote10“Exceptional stay! Will stay again when traveling to California”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
I love the spooky feels it gives off once you’re past the lobby. Very comfortable and clean.
Stayed in January 2025
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Reviewed: January 6, 2025
Kristo
Switzerland13 Reviews1.0“Dissapointed”- • Leisure trip
- • Travelers with friends
- • Premier Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
I filtered with sauna / only reason I chose. This is not a sauna but a air blower This is false advertisement Fee for service dog
Location
Stayed in December 2024
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Reviewed: January 6, 2025
Arevik
United States1 review3.0Poor- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The air conditioner didn't work, it was cold and my child and I were on vacation, I called them and they said that the system was old and didn't work, they sent a blanket((((
Stayed in January 2025
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Reviewed: January 6, 2025
Dawn
United States2 Reviews6.0“Great location,needs a little work”- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Construction going on, did not have a restraunt
Great location
Stayed in December 2024
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Reviewed: January 6, 2025
Rodrigo
Philippines2 Reviews10“Perfect location, cozy room, and amazing staff allowing early check in and late check out.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 6 nights
None so far! Everything's great!
The Handlery Union Square Hotel is amazing! It’s right in the heart of Union Square, making it super convenient for shopping, restaurants, and everything San Francisco has to offer. The room was way more comfortable than I expected for an older hotel, and the bed was so cozy. The staff were fantastic—they let us check in early at 10 a.m. and gave us a late check-out at 1 p.m., which I’ve never experienced anywhere else. We stayed for seven days, and everything was great from start to finish. I’ll definitely stay here again!
Stayed in January 2025
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Reviewed: January 5, 2025
Lauren
United States6 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
parking was a pain
great location
Stayed in December 2024
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Reviewed: January 3, 2025
Karen
Australia3 Reviews10“Comfortable”- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
Location
Stayed in December 2024
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Reviewed: January 2, 2025
Gina
Australia37 Reviews2 helpful votes10“Beautiful heritage hotel”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Beautiful heritage hotel, comfy beds, large rooms, very central location, great staff
Stayed in December 2024
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Reviewed: January 2, 2025
Niki
United States12 Reviews10 helpful votes6.0“Get what you pay for?”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms pretty small, didn’t feel clean, saw a small roach in fridge
Great location, great price, friendly staff, some nice vintage details.
Stayed in January 2025
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Reviewed: January 2, 2025
Tifanny
United States5 Reviews10Exceptional- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
No refrigerator
Room is clean and comfortable ,Staff is very Friendly especially the Filipina in the front desk, Location is just walking distance to union square.
Stayed in December 2024
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Reviewed: December 31, 2024
Mai
United States2 Reviews4.0Disappointing- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The shower is to small, I never saw that small in my life before.
Nice location
Stayed in December 2024
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Reviewed: December 30, 2024
Rafael
United States6 Reviews6.0“I would recommend if you don’t expect luxury. Perhaps you find cheapest parking around”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Although price was told in Booking to includes taxes and fees, the hotel will charge around $20. Also the hotel parking is ridiculously expensive ($75/night). Unfortunately that became expected for tourist, still disgusting and business breaker.
Location in commercial center. Few meters far from Macy’s, pharmacies, park, etc. friendly staff, decent cleaning and confort.
Stayed in December 2024
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Reviewed: December 29, 2024
Zachary
United States2 Reviews10“Great relaxing place to rest half way through my road trip.”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Some of the sheets didn't seem so clean and the floor felt just a little dirty. But nothing major! I understand hundreds of people come through these doors.
It was placed perfectly at what seemed like the heart of San Francisco. I went around Christmas and it was wonderfully decorated outside.
Stayed in December 2024
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Reviewed: December 28, 2024
Daniel
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Petite Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I ordered food but it never came up.
Stayed in December 2024
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Reviewed: December 28, 2024
Ilaha
Azerbaijan8 Reviews1 helpful vote1.0“From good only location, but Smell made our trip terrible”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Firstly the smell was terrible, like something died there, Whole corridors and room smelled Secondly, the room was super small i can’t even open my luggage Thirdly, poor facilities We moved to nearby hotel Vintage which is cheaper and better it’s also old but everything is super clean and room is very BIG and no smell!!!!
Only location that’s all nothing good else
Stayed in December 2024
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Reviewed: December 25, 2024
Mimi
United States1 review10“I was well taken care of by all members of the staff I met.”- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 9 nights
- • Submitted from a mobile device
No complaints whatsoever.
Very clean and safe. Especially friendly and loyal staff. Been with hotel for decades!!!
Stayed in December 2024
-
Reviewed: December 22, 2024
Mei
United States2 Reviews5.0“it is just okay~ maybe come in summer time~ the AC is not working, very cold in the room~”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
The AC in both rooms were not working, it is quite cold IN the late Dec~ but they gave us the blankets which help a lot~
The location is pretty great and walkable distance to the china town~
Stayed in December 2024
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