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  5. Reviews of HI New York City Hostel

Reviews of HI New York City Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

891 Amsterdam Avenue, Upper West Side, New York, NY 10025, United States

#152 of 431 hotels in New York

Guests' Choice

Review Score

Based on 7645 hostel reviews

8.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.5

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 5, 2025

    7.0
    Good location, but too noisy during my stay.
    • Leisure trip
    • Solo traveler
    • Bed in Men's 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a lot of noise during my stay, and the bathrooms were shared between too many rooms (not very clean). A group of kids on a school trip made a lot of noise, especially at night, so I didn’t get much sleep. I understand this isn’t entirely the hostel’s fault, but I do think they should enforce stricter noise control policies in situations like this.

    The location is great, a 3 min walk from the subway station that takes you downtown Manhattan. It has a boulangerie in it, which helps you feel more like home when you’re French 😁!

    Stayed in March 2025

  • Reviewed: April 3, 2025

    9.0
    Great stay, have stayed before and would stay again!
    • Leisure trip
    • Solo traveler
    • Bed in Women's 4-Bed Dormitory
    • Stayed 5 nights
    • Submitted from a mobile device

    Some noisy travellers on the same floor (high school trip), earplugs given at reception helped.

    The location, staff, comfort of the room, activity offers!

    Stayed in April 2025

  • Reviewed: April 3, 2025

    9.0
    It was great
    • Leisure trip
    • Solo traveler
    • Bed in Women's 6-Bed Dormitory
    • Stayed 3 nights

    Some guests were talking in the hallway, but when we asked them to move to the common areas, they did, so it wasn’t a major issue. The shower took a long time to heat up. Since I’m not used to the cold and visited in the spring, I already found it uncomfortable – I can only imagine how difficult it could be for someone visiting in the winter.

    The hostel offers many activities for socializing, such as welcome parties, comedy sessions, and sightseeing tours, making the experience fun and engaging. The locker in the room is very spacious – it fit my carry-on suitcase and backpack, and it also has a place to hang coats. I stayed in the 4-bed female dorm, and it was comfortable and well-organized. There is a small floor light that prevents the room from being completely dark at night, which is a great feature for those who need to move around without disturbing others. The bed and mattress were typical for a hostel – nothing luxurious, but for me was ok. The location is a bit far from the city center but easily accessible by metro and in a quieter area.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in Men's 10-Bed Dormitory
    • Stayed 1 night

    VERY far uptown. Check-in took a while

    Huge building, many amenities, popular, lots of people to meet, all-gender facilities (bathrooms and showers), and each bed had its own light / privacy curtain / outlets

    Stayed in March 2025

  • Reviewed: March 31, 2025

    9.0
    very good for the price
    • Leisure trip
    • Solo traveler
    • Bed in Women's 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    I really liked staying here and would consider coming back! pros: very clean and organized, the kitchen and dining rooms were spacious and clean, the cafe inside the hostel also very nice and not overpriced location was also pretty good, short walk to the nearest station that connected you well, the neighborhood was also pretty nice (the only downside would be that supermarkets are kind of far away, but there are a lot of bodegas if you like to shop there) very cheap cons: showers dont tell you how to get warm water so it took me a couple days to figure that out the curtains on the bed don't go all the way lockers are kind of small the windows dont have any curtains so if you are changing at night with the light on i think people outside can see you 😬 conclusion: i was very happy with my decision to book here and would definitely recommend it! as a solo traveler i also felt pretty safe here

    Stayed in January 2025

  • Reviewed: March 31, 2025

    9.0
    Lovely
    • Leisure trip
    • Solo traveler
    • Bed in Men's 8-Bed Dormitory
    • Stayed 6 nights
    • Submitted from a mobile device

    Worth it

    Stayed in February 2025

  • Reviewed: March 31, 2025

    9.0
    Great value for money
    • Leisure trip
    • Solo traveler
    • Bed in Women's 10-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    I only stayed 1 night, but my stay was good. The staff was very kind, and also organized a little social event for everyone who wanted to get to know some of the other guests. Our night it was karaoke, other nights they had a great selection of tours and fun things to do as well. There were quite a few other people there of all ages and nationalities, so it is also great for solo travelers. It was easy to find and close to the subway. It's not the fanciest neighborhood but I felt safe as a solo female. The facilities were very clean, and you have a locker that fit my small suitcase and backpack (bring your own lock though! otherwise you can rent one there). The other guests were pretty loud and I ended up waking up every other hour, but that's not the fault of the hostel. Just maybe bring some earplugs. All in all I had a great stay and the price is unbeatable for New York!

    Stayed in March 2025

  • Reviewed: March 29, 2025

    8.0
    It was a new experience, convenient and pleasant.
    • Leisure trip
    • Group
    • Bed in Men's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is perfect for touring Manhattan.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    8.0
    Convenient location, clean place and helpful staff
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    Someone else took my bed but staff helped solve it. Will have a queue in the bathroom in the morning.

    It’s clean, on-site snack bar, location is close to metro station, staff was helpful.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    Very nice quality - price hostel
    • Leisure trip
    • Solo traveler
    • Bed in Women's 10-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    The housekeeper came to do the cleaning while i was sleeping .

    The property is well connected with metro n 1-2-3 It s clean and the price is very cheap for NYC. The little bar is opened 24/7 There are a lot of food option at affordable prices.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in Women's 6-Bed Dormitory
    • Stayed 5 nights
    • Submitted from a mobile device

    Good location. You can easily to get to the subway. However, the temperature of showers are very low to me. Shower bracket is set too high so the water is freezing cold when it flows to me.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in Women's 6-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    The location is almost in the Harlem. Very dangerous

    It is very clean and it has a lot of facilities

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    Great value for New York.
    • Leisure trip
    • Solo traveler
    • Bed in Men's 14-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    As is often the case, fellow travelers can be very inconsiderate. I’m sure that if I had made a stink about it the staff would have done something. But it was not worth the trouble.

    Great location close to Central Park. Love the beautiful building.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Highly recommend for solo travellers
    • Leisure trip
    • Solo traveler
    • Bed in Women's 4-Bed Dormitory
    • Stayed 6 nights
    • Submitted from a mobile device

    A really great hostel on the upper west side of Manhattan, good facilities, privacy curtains and the hostel noise was at a minimum during the evenings. Plenty going on but you can do your own thing as well. Amazing value for money.

    Stayed in February 2025

  • Reviewed: March 23, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in Men's 8-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    After 11:00AM I found washrooms are dirty ,most of the time

    The staff, The location of Hostel

    Stayed in February 2025

  • Reviewed: March 23, 2025

    7.0
    Great place for solo travelers
    • Leisure trip
    • Solo traveler
    • Bed in Men's 10-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    The restrooms can be cleaner.

    Near the subway, well organized, spacious and clean

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    For the price I payed, I was satisfied of having a place to eat close to manhattan.
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    The lacks of cleaning bed and loud roommates

    Affordable and access to many amenities

    Stayed in March 2025

  • Reviewed: March 21, 2025

    8.0
    Good
    • Couple
    • Bed in Women's 10-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    Good

    Good

    Stayed in February 2025

  • Reviewed: March 17, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 9 nights
    • Submitted from a mobile device

    Kitchen some food items got missing

    The staffs are professional

    Stayed in March 2025

  • Reviewed: March 16, 2025

    8.0
    Stress from the start
    • Leisure trip
    • Solo traveler
    • Bed in Men's 4-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    I have a CONFIRMED bed 4-in a room. I waited 2 hrs beyond the 3pm promise. The unapologetic black lady at the counter kept saying many excuses why I was bumped into a 6in a room. Excuses like:A large group arrived, I booked at a 3rd party site which is booking.com, my email screenshot which she demanded doesnt say 4in a rm (luckily i have a physical printout) bla bla. Ending was her supervisor made me pay the 6ina room (because they said the f-up left them with no other option) but gave me a 10% discount for the whole mess. What a stressful situation right from thr start!

    Large kitchen, many toilets and baths, adequate lockers.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in All-Gender 4-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    Noise

    Location and bed

    Stayed in March 2025

  • Reviewed: March 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in All-Gender 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted from a mobile device

    I had an upper bunk and the light was just in my face. Every time an occupant walked in at night, they would turn on the light and it would disturb me.

    The hotel was in close proximity to all major attractions.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 5 nights
    • Submitted from a mobile device

    The heating was loud.

    It is comfortable and well situated. Good equipments.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    .
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    All good

    Nice

    Stayed in March 2025

Showing 1 - 25

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